Boizelle Insurance Partnership

I have been with Boizelle for about 20 plus years for my homeowners. They are consumer-​oriented and responsive. I have gotten other quotes over the years and on homeowners they are tops and responsive. I cannot understand these negative reviews. I think Boizelle is terrific and has been great for our family.

AVOID BOIZELLE AND ERIE!
We have had homeowners insurance with Boizelle since 2004 and car insurance with them for several years longer than that. Today I got a call from them saying that our homeowners insurance was cancelled and that we are currently exposed without insurance!
They said that two notices were mailed by Erie to our home but they didn’t receive payment so they canceled our coverage. We have always faithfully paid our premiums when bills have come for the last 20 years. I don’t know why we didn’t receive their notices in the mail but I told Boizelle that it is a horrible policy to not receive a phone call about this BEFORE TAKING THE STEP TO CANCEL OUR POLICY! The first phone call was after they canceled our policy! We certainly would have paid immediately if notified by phone that it was necessary to do so. I would have even been OK with automatic payment via our credit card in order to stay covered.
Bottom line, they said that to get coverage again we’d have to start from scratch by getting one of their people out to our house and drafting up a policy as if we were new customers. This is a boneheaded policy.
Being left uninsured by surprise is a big deal and a poor way to treat a loyal customer. I know that there are better insurance companies out there that wouldn’t have such ineffective practices. At least I know some good questions to ask other potential insurance companies before I give them our business.

I have just switched my auto policies and home owner’s over to Boizelle. After 18 years of OK service from my previous insurance company it was refreshing to have the great attitude and service from Boizelle and Tasha Gasha. Tasha kept me updated with the whole process from start to finish. I must say after getting a quote from Boizelle was upset I had not given them a call years ago there rates are great and lower than I have been paying with my former insurance company. To sum it all up if you are shopping around for new insurance it will be worth your time to call Boizelle.

I was a customer here for many years. This was my firsthand experience with Boizelle.
I had Boizelle for both home and auto insurance. A few years back I had an «act of God» which ruined part of my house. They were busy, so they sent and agent down from rural PA to assess the damages. The amount they gave me was only about 40 percent of the true cost of the repairs (not sure if those were rural PA prices or if they are 25 years behind the times). I had to hire my friend’s father to repair my home (as in, not even a real business) in order to get closer to the settlement amount, and I still ended up paying quite a bit out of pocket.
The final straw was when they kept passing me from agent to agent. Whenever I called, someone new had been assigned to my account. It got even worse when they started employing the younger-​generation Boizelles. Being born into an insurance family does not automatically mean you know your stuff (example: Schaeffer up in Germantown – the worst ever!). I gave them the courtesy of letting them know I got married; they slapped me with a $ 285 bill for doing so. My husband has his own vehicle and own insurance. The young Boizelle could not understand why this was a problem, said he would fix it, but didn’t. Whenever I tried to reach him, he was not in the office – especially if it was after 4:00. I tried and tried, but it never got fixed.
So, having problems with BOTH home and auto insurance, I eventually left. I am much happier with my new provider.
It is very easy to write regular checks to an insurance company, then write a review saying how much you love them. None of the other reviewers had to file a claim with this company.

I have both renters and car insurance through the Boizelle Partnership.
When it comes to customer service, Vashawn and the Boizelle team are second to none. Vashawn possesses a great deal of knowledge on the insurance products provided by Boizelle and a true understanding for his clients needs. If you gotta get insurance, don’t go anywhere else.

I have both auto and home insurance through Boizelle (Vashawn) and I have no complaints. I have been with Boizelle for over a year now, with renewals, and as far as I know, my rates did not increase. I initially contacted Boizelle through referral from my mortgage company to obtain home owner’s insurance after being quoted way too high through a ‘bigger (read that as, more well known and televised)’ national company. Not only did I save hundreds through Boizelle for home owner’s insurance, they didn’t try to sell me more than I needed (which the other company did). And considering I was trying to go to closing in just 2 weeks after going under contract, Boizelle only helped make my first home purchase that much smoother by getting me insurance right away and sending the docs to my lender directly.
Soon after, I combined and got my auto insurance through them, definitely received a discount for bundling, and I feel comfortable with Boizelle. Just a few months later, I replaced my 2 year old car with a brand new one, and barely noticed an increase in my rate. Vashawn was also quick with service all three times — home insurance, first auto, second auto. I love even more that I can email Vashawn when I do not have time at work to call, or think of something after hours, and receive a timely email back. Personally, I hate companies who only let me do things over the phone or in person-​Vashawn saves me some of that hassle easily!

I am actually surprised to read the reviews posted previously. I was approached for commercial insurance and was very impressed by their responsiveness and attitude. The rate came back lower than my current carrier — and I have been happy ever since. They call to check in every few months, and I eventually decided to insurance my home with them as well. Would definitely recommend Boizelle Insurance Partnership to anyone who is tired of high rates and poor customer service!

They are as bad bad as it gets. I showed up there in the morning only to be told that the person that could deal with my matter (car insurance) was not there yet. Why was the place open for business if they can’t take care of you? We were referred to some-​body on an intern-​/​apprentice level who then gathered some info and told us to check back later.
Shortly after this, somebody called and asked for my driver’s license number because I had not had it with me earlier on… Bollox, they had simply not done their done their job, had not asked me for it! I don’t even go to the bathroom without my driver’s license! :) I was told that I could pick up my proof of insurance later on. So half an hour before closing time I schlepped there again, Nothing was ready and the only person «working» there was (according to the receptionista) busy in a phone conversation with his parents. After several minutes of waiting for this gentleman, I decided to drive home and sign up with for insurance online. This was a picnick, I could print my documents right at home and at least I could register my car the next day. My contact with Boizelle, though, cost me a day and a lot of aggravation.