Baby Depot At Burlington Coat Factory

It’s Burlington Coat Factory. I wouldn’t come here expecting customer service (or human contact) anywhere but the cash register. They have a person who seems to service the «baby depot,» but she was deeply involved with another customer so I didn’t have direct contact with her. I was actually impressed with the variety — they have pretty much everything you need: cribs with matching dressers, mattresses, stollers, playpens, carseats, a full aisle of diaper bags, and lots of baby clothes, including a large clearance section separated by gender, adjacent to the toddler/children’s clothes. And yes, while they mainly offer lower-​end brands, everything I saw was affordable.
They apparently offer a baby registry, but with a combination of common sense and advice (via Baby Bargains), the baby registry here would be my last resort (see prior reference to lack of human contact/​customer service). I thought I had seen it all but I went further and there were even more items. Unfortunately some of the items looked like they had been in the store for a while, and some of the boxes were open and/​or partially damaged. Most of the crib mattresses were encased in plastic, but the plastic had debris — like dried mud or something, which made me reluctant to touch them. Not everything was dirty but I probably wouldn’t bring my baby shopping with me here (I had just decided that I would definitely bring my baby to Great Beginnings with the nice bathroom and separate diaper changing room and lounge/​eating/​nursing area with vending machine) — Burlington’s bathroom/​changing area was dirty and depressing. Anyway, I was actually overwhelmed with baby shopping by the time I stopped by, having just come from Great Beginnings, but I plan on going back!

I need a place to vent how bad this place is, so I decided to do it on Unilocal.
F*cking horrible. I only came here because it is the closest baby store near my house. I will never be back here, and neithe should you. They only had 1 person working the entire baby section (basically about 2,000 or so square feet in my opinion) doing customer assistance, nursery furniture, registry, etc. First off, the HVAC system was broken in the baby section, so it is about 100 degrees in there (and I am not exaggerating) I spent about 10 minutes to chose the items I wanted to buy, including a rocking chair I already researched. Since I was buying furniture, I had to walk around for 10 minutes, trying to look for an employee until one could be found. It then took another 20 minutes to pull the chair out of the back. That totals 40 minutes sweating my ass off.
Finally, I move to the cashier, where they only had 1 line open. Even with a bunch of people, they only use 1 line. After waiting in line for 10 minutes, it was my turn to check out. I had a baby coupon for $ 25 off $ 200+. It took 3 managers, and they still could not enter the coupon correctly. Finally, the 3^rd manager decided to give me a better coupon deal (15% off everything), since they were too incompetent to get my $ 25 coupon working.
I was here for a total of 1 hour. This is in between squeezing runs to the hospital, helping my wife, and setting my house up for the baby’s arrival. I was expecting a 10 – 15 minute trip. I never have shopped here, and never will. The only reason I went here was it is down the street from my house, but I would have been better driving an extra 5 mins to Great Beginnings, or 10 minutes to Buy Buy Baby.