John B Vairo, DMD PA

They’re nice but the EXACT same thing that happened to the girl in the review below happened to me.4 years later. So. if you work at UF don’t go here.

Congratulations, Dr. Vairo, for being the single worst dental experience I’ve had in my entire life! Honestly, this place deserves 0 stars.
So, to somewhat shorten a very long story:
When I first moved to Gainesville almost 3 years ago, my coworker highly recommended I visit Dr. Vairo for my next dental cleaning, so I made an appointment. At the time I was working for the University of Florida and had somewhat better insurance than my current crappy Gator Grad Care. When I made the appointment one of Dr. Vairo’s employees asked for my insurance information and then confirmed to me over the phone I was covered. The day of the appointment I checked in and filled out the standard first time patient paperwork, and I again gave the lady at the front desk my insurance information. There didn’t seem to be any problems until halfway through my cleaning when the receptionist came into the room and told me that she actually wasn’t sure my insurance would be accepted by Dr. Vairo (Yes, this is one week after I was told by the same lady that my insurance was accepted).
Maybe I should have gotten up and left right then and there, but I was literally in the middle of getting my teeth cleaned, and the incompetent lady told me «not to worry;» she would go back and double check and let me know if something was wrong. Basically, she made it sound like everything would be fine. Of course, everything wasn’t. When it was time to go, the receptionist told me that my insurance would not be accepted and that I would have to pay full price for the cleaning, examination, and x-​rays.
This review is getting way too long, so to wrap things up, I did pay the amount in full, but when I called several days later (and then several more days later), I received the worst customer service of my life. Not only did Dr. Vairo not have the courtesy to call me back himself, the office manager, who I’d never spoken with and who was not present during my examination or my check-​in, tried (unsuccessfully) to handle the situation by telling me there was nothing she could do, and no, I would not be getting a full or partial refund.
In sum, if Dr. Vairo was the very last dentist in the world and all of my teeth were rotting and falling out of my mouth, I still wouldn’t come here.