The gas prices at this Shell are generally $.20 higher than the surrounding and nearby stations. Then, they charge you for AIR! Then, while trying to pay/finish your transaction, their pumps harass you into purchasing something else… carwash, etc. The Wawa less than ½ mile down South Hwy 29 has FREEAIR… and less expensive gas!
Jennifer K.
Tu valoración: 5 Gainesville, VA
This car wash is the best around. The guys work their butts off and it shows in the car when you get it back! My car is always sparkly and shiny. They take their time to make sure you are completely satisfied. To leave a tip you need cash. While you wait they have a table and TV inside the service station. I have had 2 small children in here several times and the Shell employee is always really sweet and changes the channel to a kid station and then I buy a juice box and crackers from the store. This is the only place to get your car washed in the Haymarket, Gainesville, Manassas area in my opinion.
Ryan M.
Tu valoración: 1 Colorado Springs, CO
AVOID!!! I got a car wash and drove over to Target. Noticed that the car wash did not do a good job, then I immediately called Gateway Shell asking if I could drive back over and get a refund or another wash. He said yes, I drove back over, and the attendant immediately started to yell at me pretty much saying I was a liar. Their website says«Customer Service is our Priority» I would say this is far from the truth!
Dave R.
Tu valoración: 1 Gainesville, VA
False advertising! I bought a car wash advertised with an air dry. Didn’t get one, even though the sign said a power dry is available on all washes. Went inside to complain and get some of my money back. Pointed to the price list which clearly showed a power dry with each wash. The attendant at Gateway Shell said the car wash isn’t even equipped with a dryer! Then the vacuum didn’t even work, another $ 1.25 down the drain. We used to be regular customers, especially for car repairs and inspections. But now… never darkening this gas station’s door again.
Neal E.
Tu valoración: 5 Haymarket, VA
This Shell Station is located in the Virginia Gateway retail complex in Gainesville, VA: This location used to be a Citgo station. This will be the third time I have written a review for this business — and someone at Unilocal keeps changing it to Citgo! Are you paying attention Unilocal?STOPIT! This Shell offers gas obviously, but they also do auto repairs, oil changes, inspections, and they have a full convenience store, including a full walk-in humidor for you cigar fans! I gas up here periodically using my Giant gas points!