Altsmoke

I’ve always had a good experience visiting this store. The staff is attentive and friendly, they always have what I want in stock. More importantly, they appear to follow strict protocol for sanitation. The guys working here are great at reminding me to use MY mouthpiece and NOT touch theirs. They have a very clean store, in both appearance and germs. I appreciate that, not all stores do this. There’s always room to hang out or lounge, if that’s your thing.
Yesterday, I pulled up to get some supplies. As I was walking in, I recognized some people from the store, outside assisting an elderly lady. It seemed like the situation was well under control, but I quickly realized the «situation» had just happened. The lady had just taken a nasty fall, after driving herself there to mail a letter. She was very shaken and confused and bleeding quite a bit. I think there were about 7 people there, assisting.
The people working at Altsmoke did an impressive job of handling the situation. Any single one of them was of more help than the three other women standing there when I arrived. The team assisted her into the store, it was 14 degrees. They tended to her bleeding head injury, while the women watched. They did not abandon the store, a manager was on the phone with medics and inside the store. He was advising the helpers of what to do. One woman ran off to find gloves, which is important in preventing the spread of illness and disease. However, the blood was flowing and the woman (90+ I’m guessing) needed help right then and these guys were helping. They weren’t talking about helping, they weren’t interrogating the woman, they weren’t running away to find help or supplies… They were doing everything reasonably possible, right at that moment, to help this sweet lady. Great work, guys!

They never have anything in stock, ever. Never have batteries, coils, the juice you want with the nicotine level. They are super friendly though!

Seems like they spent all money on décor and not nearly enough on inventory. This once great store has added locations and with every new store their inventory selection decreases. Very disappointing store for advanced vapors.

Great customer service from everyone who works there! Answer your questions and make suggestions that work best for you.

Stop reading reviews and just go here. They have everything you need and are competitively priced. Great service, nobody tries to sell you on stuff you don’t need, and o yea, they have a pool table.

Love coming in to get more fluids. Way better than downtown campus location because of size, TV, and pool table. Less busy too so it’s a quick stop when there’s no time to sit and relax. You’ll always get welcomed right when you walk in the door! Great buys and products. Keep it up!