Re-New-It

Had Brian with Re-​New-​It out to give a facelift to a very tired walk in shower and he did an absolute fantastic job. I did not think it was possible considering the condition the shower was in, but truly it looks brand new. In addition to the great work on the shower, Brian continually looked for ways to go above and beyond. When Brian saw a rust spot in the bath tub of the second bathroom he patched it up at no extra charge. Now that is kindness. Professional, on time and quality repairs… you cannot go wrong.

Had Re-​New –It come back again for some bathroom plumbing. Very satisfied with the work Brian did.

I agree with Brenda M and the other one star reviews. He came out and told me my chimney needed to be repaired for $ 250.00. The next day I had a chimney man out (the Best on Unilocal) and he said he would charge me $ 75.00 IF my chimney needed to be repaired. The chimney contractor was honest and told me Brian was not telling the truth! THERE WAS NOTHING WRONG WITH MY CHIMNEY! Brian also did another repair for me and now I find out the job is not complete and I paid $ 1200.00 more for the repair than I should have. I only went with him because he was referred by what I thought was a good source. Now my source and I both know he has absolutely no integrity. He will be reported again to the CSLB, BBB and his bond company. Absolutely no integrity! Con artist. Also Brian, what’s the deal with you taking photos of my artwork just like you did to Brenda M? Eek! Methinks NOT!

I called Brian for a handyman job that included re-​seating a toilet. He sent his associate, Jesse, who arrived on time and prepared to do all of my odd jobs. Jesse fnished everything promptly.
The next day (Sunday) I noticed the toilet was leaking. I called and left a message for Brian on his voicemail and he called me back in a couple of hours. He said that he would send Jesse out again to fix it and if it was their mistake, we would not be charged. Sure enough, Jesse arrived again, on time. He found that the wax seal had somehow separated and fixed it. We were not charged.
The fact that Brian returned my call on a Sunday was an indication that he would work to make things right and he did!

Brian is awesome I am a single Mom, and he is so helpful, handy and such a honest person. I will continue to call him for all my home up grades! He does so much more to make things look better at a great price. He knows what’s best! He is able to fix anything and everything I threw at him and does better than what I expected!!! Good job Brian keep up the fantastic work! Next month he is remodel my other restroom can’t wait for Brian to get to it. Those bad reviews are crazy!!!

On Dec. 18, 2014 Brian James was to start a job re-​doing the epoxy coating that was done 11 years ago. Shower, counter tops, .
On his initial visit he try’s real hard and says things to make you believe he is a descent guy and contractor. He was getting several calls during our visit which interfered with the details that should have been listed and weren’t. Brian agrees to do the work you request and charges you like wise. First warning: make sure you check and read, read, read his contract on the back of contract you sign. Second warning: He wants 50% down payment which is a violation of California State Contractors board. He’ll take a check but wants that changed out with CASH when he starts the work.
Third Warning: He says the work will be done in two days. Make a note on contract money will be deducted if not completed when written. He will probably back out. at that point. When asked to have a discussion with my neighbor who had complications with demolition in his unit, Brian seemed insulted and his words became very condescending.
Bottom line here is he started rolling out his supply cart taking video shots with his phone of my home and artwork. .
He ran out the door not even starting the work. One hour later he text saying He was unable to work at my residence and would be refunding my deposit immediately.
This was three months ago, and no refund yet. Nor has he called.
He has Yorba Linda address under sticker on contract with his Fullerton address printed on an address label on top.
Address on computer says La Palma. When asked about this, he says Fullerton is correct. Yet his Fullerton address is only a box at the UPS store in Fullerton.
This was a staged, thought out scenario if I ever saw one.
He’s in violation big time, he’s a con artist, and a crock. He takes advantage of senior citizens and runs off with their money. With all the negative comments, I don’t understand how his contractor license doesn’t show blemishes.
Beware, he wins you over discussing his surfing and as he calls them: people in higher places. When I checked him out this negative feedback didn’t come up. So this is my bad for being careless and trusting. His license needs to be revoked.

SAME PROBLEMS as above. We had a leak in our tub from the jets. The owner (Brian James) came out, cut a hole in our access panel to our tub, charged us $ 800, said it was a «giant deathtrap» because of the electrical wiring, but that he would fix it, it wasn’t in bad shape, and said he was «halfway done» and he would order parts and return to fix it the following week. He then called back a few days later and demanded $ 3000-​$ 4000 to fix it (!!), and when we confronted him on this, he stammered and said we were right, it should be considerably less, and he could fix it for what he had originally stated ($ 1600) and would come back to fix it the following Wed morning. Of course, Wed morning came and HE NEVER SHOWED UP. We tracked him down via phone, and he stammered some excuse about «things come up, can’t be helped’ he was somewhere in LA «running behind,» and when we asked when he would be coming to finish the job he texted that he «declined any further work» and refused to finish the job. So we have a hole cut into the siding of our tub that he charged us $ 800 for. He is unethical, unscrupulous and we will be filing a complaint with the BBB and with his bonding company. Agree with both of the above — do NOT use this guy.

What a flawless job. Reglazing my bathtub after the last company’s job ended up looking horrible and started cracking and chipping right away. My real estate lady highly recommended Re-​New-​It and said she has been using Brian for over 10 years. So I took a look at there website and it was great. Brian is very well organized and efficient. I was working at home and he just went about his thing and didn’t distract me at all. He was extremely neat, left no mess since he taped down paper around the tub, bathroom, and in the kitchen (the staging area). Also there was very little smell as he used a professional air extracting machine. (which the last company did not use and the house smelled for 2 days) The tub looks amazing! So shiny and white! I wish I had used Re-​New-​It to do it the first time. The price is also so much cheaper than buying a new tub and my home is now buyer ready. Highly recommend their services!

Had same problem. Had them come out last year to do a shower. 11 months later it began to peel. Called them back and paid again to re-​do the whole shower. Said it was my housekeeper and wrong cleaning supplies. I bought all new supplies and waxed the entire area as per their instructions — didn’t last a month. Called them to come fix — wanted me to pay again and said it was the cleaning lady… Give me a break — Not worth the trouble and won’t stand by their product…

I won a claim with the bonding company and got my money back. :-)
The owner of Re-​new-​it never contacted me once to try and resolve the problem.
Don’t use these guys…