Power Alley Batting Cages

My son and I were there this morning, as we do every few saturdays, and the place was emptied out with a sign saying «sorry we’re closed» on the door. Looks closed for business.

Crappy cages and even worse service by the girl at the front counter. Will make sure to steer people away from here. Owners need to do themselves a favor and get rid of the disinterested poor customer service counter girl.

The machine kept taking our token but no balls! Also the place looks like a mess and the machines are not kept up and they keep breaking. The employees are nice.

This is a hard review to write. I have been coming here for years through multiple ownership changes. This has always been the best facility in the area by far. Unfortunately after this latest ownership change it has gone rapidly down hill. It has gotten to the point now where they do not do any maintenance whatsoever and most of the machines either don’t work at all, or are so far out of adjustment it is a complete waste of time. The 65mph machine is barely throwing 45mph last week, the 45mph machine was pitching 65−70mph easy. To compound the problem further, there doesn’t seem to ever be anyone there that cares in the slightest. I am not sure if an owner is ever there at all to oversee the operations, but the kids that are there everyday when I go there with my sons just sit behind the counter watching TV and have no concern or regard for the fact that people walk out the door with money or tokens in their pockets rather than waste them on machines that just do not work. I have informed the staff on numerous occasions, and nothing is ever done to resolve the issues. at best, i have had them offer me a token or two to make up for the ones wasted. What about the next customer? I highly doubt with the condition and the level of concern by anyone there, that this place will likely be out of business in 6 months or less. Hopefully someone else will take it over and actually care enough to run it like an actual business and live up to it’s potential.

I’ve been coming here a year and a half for baseball. I don’t know about their softball usefulness. There’ve been some changes, but all in all I think this is a solid 3* place, all things considered, but I am giving the four because of their Groupon.
If you read the reviews about the attitudes of the employees, I have to say they’re pretty accurate. At times their attitude here is «IDGAF» almost to the point of «GTFO.» But usually, at least with us, they are pretty nice. They have NEVER looked down on us using a groupon here, and even cut me a deal when I presented an expired one. That’s well worth the extra star, IMHO.
The cages… well… some are getting a little beat-​up, and the machines sometimes seem to throw some questionable balls. However, we treat that in a positive light by teaching the boys to «have a good eye.» In the 40mph and 45mph cages, I would say anywhere from three to five pitches are unhittable out of the dozen you get per coin. (Or is it 11?)
You need to time your visit as well as possible because they cater to leagues (for obvious reasons) and organized groups. I recommend bringing your own batting helmet because the loaners are… well…nasty from so many different people sweating into them. Their bats are adequate. Their prices are great. The location is good, too, despite all the railroad bridge and underpass construction. Parking can be a bear sometimes, but there is plenty more around the back of the building. I am happy to return here and I don’t hesitate to send people here.
I have watched only a little bit of their instructors’ session work. From these very brief observations, I would say they are more than adequate to give good, competent instruction and I would not hesitate in hiring them if I needed to.

I was in town for a family visit and a favorite past time was going to the batting cages… When we walked into the lobby of this place and my brother asked a question to the man behind the counter… (giving the man time to finish whatever he was eating) my brother asked to get 30 minutes of time, the man behind the counter gave a curt reply that we didn’t understand. He was very unclear in his reply due to his eating and explanation. So my brother asked again… apparently the man behind the counter didn’t like reaping him self and became rather rude, (we only rent on the first and last hour) WTF DOES THAT MEAN. that’s all the man said… my brother asked, «I don’t understand «the man behind the counter said the same thing… not explaining what it ment… (we only rent on the first and last hour) becoming increasingly rude, rolling his eyes and curt. Finally we asked for 6 tokens and went to the cages… After hitting a few balls and heading out… I stopped and asked him if he was the owner.. He said the owner is his brother inlaw… well the service was horrid imo. Very rude unprofessional not only in dealing with a customer but eating at the front counter. Failing to provide a clear explanation that 1 token is 1 round of batting…

Awesome staff, great environment. We always have a great time here.

Went here with a friend last friday evening and had a great time. For someone who hasn’t picked up a bat in probably 15 years, i was a little nervous. I can see why people have written negative reviews about the customer service, but we were lucky to get a young guy who was helpful and informative. He told us the prices, picked out bats for us to use, and walked us over to the cage we’d be suing (slow pitch). There were a couple of girls «working» at the front desk who i am sure most reviewers are referring too. The didn’t look like they wanted to be there, let alone help any of the customers out.
Anyway, this was a fun activity to do on a friday night. it was $ 1 for a round in the cage which included like 13 pitches or something. The slow pitch cage was perfect for us and i would definitely recommend it if this is your first time. We didn’t have to wait for the cage to open up, so that was nice. We would definitely return.

Nice facilities in theory but the machines are iffy. One particular one 50mph is super wild. One in every 4 pitches goes way right. It hit our left handed hitting son. Many others have complained of the same thing. They haven’t or won’t do anything about fixing that machine. Won’t be back. I can’t have my son break his hand from getting HBP at the cages

Competitive prices but this place was terrible for slow pitch softball practice. Only got 1 or 2 good pitches per round (10 or 11 balls). Most of the pitches were hitting the top net and then falling well short of the plate. The other pitches were so high that we could hardly reach them. The staff was not friendly even though we basically had the place to ourselves. We probably won’t be coming back.

Agreed with some of the recent negative reviews that the staff, what looks to be high school kids, are rude. That I can deal with, they’re still kids after all. What was worse and unacceptable is that a lot of the machines are either broken or need repairs. A few of the machines that were still «operational» spit out balls that kept bouncing way in front of home plate. I’m there to work on my swing, not pitch selection.
There are other better managed and maintained batting cages in the area. Highly recommend you take your business there!

Kids working the front are EXTREMELY rude. We came to hit slow pitch and instead of pleasantly saying «sorry our slow pitch cage is down,» he points at a piece of paper and says «umm we don’t have any cages.» with all kinds of attitude while the girl sits there and glares at us like wer bothering her. Wow. Definitely won’t be coming back. Maybe you should teach your employees how to treat customers.
If I could put zero stars, I would.

By far the WORST customer service. I asked the young gentlemen in the front for help because I’ve never been to a batting cage before and he had the worst attitude. After telling him it was my first time he didn’t even bother helping me out with any instructions. It was so horrible that I had to get my money back and walk out. I don’t understand why people hire these kind of people that are not willing to help customers out. Owners tend to forget that it’s the customers making YOUR company money…

Before ownership change, this place was great. New owners really don’t care about loyal patrons. Was kicked out of a cage with 5 tokens left when a last minute team reservation showed. They could have told me at least to finish up. Instead they told me I had to give up the cage right away… Very busy that day no other cages were available. The consistency of the cages aren’t good. Before you could guarantee almost all pitches in the same spot. Now its hard to get in a rythm and work mechanics.. better off doing front toss and tee work…

Located in a very non descript area of Fullerton, Power Alley is a good place to get ready for your next big softball or baseball outing. A completely indoor facility that provides many options to choose from including slow pitch softball, fast pitch baseball, and a netted area for individualized coaching. Prices are in line with most batting cages and the facility is very clean and well kept.

This place is convenient, quick, easy, never too crowded. The hours could be a little better. And the bats are a little janky but I suppose I should just bring my own. 1 $ for 11 pitches. Nice quick easy way to keep your batting game up

My first review was based on our first visit and I was really impressed with the cleanliness of the place and how all the equipment was maintained very well. Well I just had to update my review because the second time we came in was 100x better! Everything was the same still an excellent running facility but tonight we met Del, he is the new owner of Power Alley OC and he is the greatest guy one could ever meet! He is all about the supporting the community and making sure that our kids have a safe and fun place to come, whether its to practice for the sport or a safe haven to stay out of trouble, Del has the door open. I will definitely bring my family here from now on.

I brought my son here to practice for Little League practice. There were a lot of others using the cages. We used the 40 mph baseball cage. As soon as we stepped up, the other party left. At first I thought 40 mph would be too fast, but he was able to get a few hits. We spent $ 5, and he had a good time. My plan is to go every week and see how he improves. Was nice and clean. the woman at the front counter was nice and helpful.

Groupon currently has a deal for $ 12 for $ 20 value so you would get 20 tokens! 1 token = 11 balls per round such a good deal :)
Came here to redeem the deal and they offer complementary bats and helmets for you during your time here. If it’s busy, then it’s 2 tokens per person and you would have to take turns.
For a first timer and a beginner at this sport. I would say it’s definitely a great price to start with and pretty hard but you get the hang of it after a few rounds LOL.
I would reccommend for the first timers to bring gloves because depending on which option you choose (baseball or softball) there is a mph ranging from 40 – 65 for softball and 40 – 85 for baseball and trust it is painful to hit looool.

A friend and I needed to work on our swings for the up coming softball season. I had never been to this facility and honestly didn’t even know it existed. I found this place on Unilocal!And we decided to check it out. Let me tell you, I was happy we did!
The facility was clean and everything seemed to be in good working order. The pricing is good and I actually liked the location. It’s hidden so it felt like we stumped on to a hidden gem.
I got to talk to the owner and he mentioned to me how him and his family had just bought the business from the previous owners. His daughter works the front desk and was helpful. The owner was a nice gentleman and seems to have a passion for it and has plans to make it better.
I think I will be bringing my whole softball team back soon for some batting practice.