Oggi’s Fullerton

My second time to this location. The pizza is always good, they had my favorite beer in the world on tap — so life is good! My server’s incredibly friendly, of course it’s very slow right now. Still, absolutely nothing to complain about and pretty much everything to praise…

Well today I woke up to a very nice compliment in my feed from someone who I assume works at this location. I am sorry my review and my opinion which we are all entitled to has really irritated you.
«You know it is quite disturbing that your post is still up. You said short and sweet… Yet you laid it on thick and over the top… And then to top it off you had your husband give us 1 * as well. The two of you came in on our best ($$ wise) ever. It was standing room only. So, when you say short and sweet… Mean it!!!»
Thank you for your feedback sir. I would like to clarify a few things and make some points.
Feel free to read my experience here in my previous review if you desire to.
First off, when I said short and sweet, it was considered sarcasm. Also, I find that more lengthy reviews are a better explanation of the experience, as opposed to one or two lines that say «This was good.» or «This was bad.»
In regards to my post still being up, I was unaware that we just remove reviews as time goes by, especially when the business in question has no desire to fix any situation or feel sorry at all for it. I wonder if this applies to good ones too.
I did not ask my husband to write a review. He chose to write one based on his also bad experience. We write reviews of our choosing on our own time.
I am sorry that we came in on a busy day. I was unaware that this was our fault that the staff here went to every single table but ours and ignored us for over twenty minutes without one person even coming up to ask what we would like to drink, let alone order food. I am glad that every table that came after us received help though. I will have to take note to walk back out the door to any business who is busy. Then again, due to other one and two star reviews complaining about the horrid customer service even on slow days, I am pretty sure that this was not the issue. They also chose to sit us where they did when we specified that it did not matter. I did not think it was okay to ignore any customers, ever.
Now I can’t vouch for the Oggi’s at the Orange Village now, but when I went years ago and it was packed on a Saturday night, everyone was acknowledged, received food and drinks, and their bill too.
It seems that bad service is a common issue at this location, based on other and even more recent reviews. You guys do have a nice auto response with the same exact message to multiple individuals about being sorry and you will do what you can to make it a positive experience. It seems like a drained out auto response without a single care to do anything about it, and it shows.
Your additional bad attitude to customers who had a bad experience is also a reflection of you and the staff here as this seems to be common practice. Nasty over a review from a bad experience? A lot of owners actually do appreciate these wake up calls and thank people as they admit that they were not aware of the issues happening and they do fix these. I guess being a chain restaurant, it is more unlikely, but still.
Seeing as the person who wrote me has one review, a one star, complaining about his horrible customer service experience at another business makes this even more hypocritical and funny. I guess it is okay when people complain about other businesses other than Oggi’s Fullerton. If you complain about them, it is YOUR fault. Also, it is not always good when people only jump on Unilocal to review one stars and bad businesses. It is always good to write the positive ones as well and help businesses, the ones who deserve it.
Over 350 reviews later, this is the first time I was insulted for having a bad experience. I expect nothing less from this location from my experience and other reviews.
Thank you again sir. I will DEFINITELY give this location another shot! This is also sarcasm.

Tried to order a salad on a slow day. I was one of only 5 tables. 25 minutes later and still no salad. I had to leave to get back to work. i’ll never wast my time coming here again.

Had a spectacular meal with my family at Oggi’s for my mom’s birthday! We didn’t realize we were supposed to get seated by someone so we just sat ourselves, and so they had no idea we were even there! But Jasmine came out and apologized regardless, even though she didn’t have to! She was very sweet and gave great advice for what foods we should get, then she also gave us a complimentary hummus platter to make up for the inconvenience of waiting at the beginning (even though it was no ones fault and not a big deal to us), she then proceeded to check up on us frequently and make sure everything was perfect! After we had a wonderful meal, they brought us out a caramel ice cream sundae and a slice of cake on the house because they wanted to make my mom’s birthday dinner memorable! The service was outstanding and nothing short of amazing! She then gave us a warm goodbye and a hug as we were leaving! Jasmine is a great waitress and she honestly deserves all the best! Thank you!

I came out here on a Thursday night, ordered a flat bread from their happy hour menu. I found a hair on my plate and when told my server he said it could’ve been an arm hair or something like that, said he «didn’t know where the hair came from so he would give me a 20% discount» I got a $ 1.70 off of an $ 8 dollar plate! Will never go back… I had already purchased a few beers and additional plates, and the best they could do was 20% off of that flatbread for having a hair in my food. Disgusting right? Not even an apology!

Can’t really say whether I liked the food or not. I’ve always enjoyed the other Oggi’s locations, and figured I’d stop by this one about 9:30 last Thursday night. The sign said they were open till 11:00, and there were plenty of other customers there, so that seemed perfect. Well, as soon as I walked through the door, the hostess gave me a dismissive «oh, we’re already closed.» So that was that. No pizza for you.
Won’t be spending any more effort, or money, on this location.

I don’t know why I’m giving them a two star waited for over 75 minutes for our food and when we got it didn’t get what we were told, very disappointed paid for a pound of wings and received 5 pieces that’s not a pound!!! And the Pizza we ordered was not extra sausage how can you keep Customers it you don’t take care of them?

Diverse menu, great staff very attentive, If so please send me your email, cell & bday THANK YOU so much I am grateful for your willingness to help me out! You’re in a hurry they get you in and out. Beer a great selection of micro brews! Parking is good and lots of locals come in

Shouts to the empty glass, why they make you like that? ?!
Sculpin on the tap, grade A class.
A pint to start the day, says I’m on my way.

Oggi’s seems to be under new management! I was strapped for convenience and time on the last day of finals, and while Guppy’s has just closed, I needed food, and I wasn’t prepared to eat another sandwich!
I opted to give Oggi’s another try, and I was not disappointed. I don’t think you get the best product for your dollar, but Oggi’s satisfies. I had their garlic knot and half a salad. The half salads are a good deal because they’re still way big, plenty filling and plenty generous. The chicken was pretty fresh in their Balsamic Salad. Overall, the product quality is alright, but the service stood out.
The manager greeted me warmly, and checked in a couple of times while I waited for my takeout order. She greeted me by name, and although she was clearly busy, she took the time to ensure I was taken care of.
Overall better experience, I’ll be coming back!

What I had:
–medium Oggis special pizza (good size for 3 people)
–3 garden salads
–free cinnamon twists for checking in on Unilocal
Pizza pros: plenty of toppings, fresh dough,
Pizza con: The bottom of the pizza was kinda doughy instead of crusty
Salad pros: good Italian dressing
Salad cons: small for price, not that crispy, it was served on a warm plate so this could account for the limp lettuce.
Cinnamon twists:
I can’t say anything bad about free food.

Co-​workers and I came here one time because it’s close to work and there was a Groupon available for a lunch special.
Most of us ordered a salad with garlic knots, and the food was decent. But the service? The blonde girl who waited on our table was snotty and is the reason why we now walk right past their restaurant anytime we’re nearby.
Three stars for food, but one star for service. No thank you.

Pizza is good here — and their beer is «every day drinking» good.
The hamburgers are tasty and juicy — don’t miss the other items on the menu.
They have a good selection of beers, but their house brew is perfectly serviceable, none of these weird adjuncts that some places get carried away with (Yes, I am looking down the road to you Placentia).
We usually get a medium pizza, some garlic knots, and a few beers — just right!

This review is only for happy hour. Came in on a thursday around 5pm, got seated right away in the bar area and got service right away. The server was very friendly and knowledgeable about the specials. They had well drinks and beer for around $ 4 and they also had flat breads and pizza for around $ 6. Overall good happy hour.

Stereotypical sports bar with pizza so nothing that pops out here to me but the set up here is nice. They have a great beer menu and prices are reasonable.

I knew about Oggi’s because this is the pizza that I see being served at Angel’s Stadium. It always looked pretty good at the stadium but then again, what doesn’t look good at the stadium. We had some time to kill before going to the baseball game so my boyfriend’s family and I decided to stop by and grab an early dinner here before. It was pretty early so we had open seating and the service was excellent. Between the four of us, we ordered the Northshore Pizza, Slamdunk Pizza, and a small house salad.
The house small salad was actually quite large. Could have made a meal out of that by itself for sure if you weren’t too hungry. I enjoyed it but the croutons were definitely burnt. The pretzel twist it came with was a nice touch though. But who cares about the salad! It’s all about the pizza! The Northshore (Hawaiian) pizza was pretty good. They were generous enough with the pineapples and used Canadian bacon instead of ham which was nice of them but the ratio was off. Not enough sauce for sure. Same thing with their Slamdunk (Buffalo Chicken) pizza. It had so much potential to be awesome but their ratio was completely off! Not enough cheese, or sauce or toppings for that matter. It was just DOUGH. TOO MUCH DOUGH EVERYWHERE. I’m paying you for the toppings, sauce, and cheese. Not the pizza dough.
As far as pizza goes, it was just okay. I preferred the Northshore over the Slamdunk just because there was more on that pizza. It was just disappointing because I expected more out of Oggi’s because the pizza always looked and smelled so good at the stadiums but looks can be deceiving. Pass! ³⁄₅

Thursday night football! It’s so nice to find a ace where we cab both watch & hear the game! The environment at Oggi’s is so cozy, there are tons of comfy padded booths and high-​back chairs at the bar tables.
I counted about 10 tv’s just in the bar, I would approximate between 42 – 55 inch screen sizes. They Re all crystal clear and can be seen from anywhere that you’re sitting. There also tv’s spread throughout the restaurant outside the bar area.
So far we’ve tried the pizza, thin crust & regular, both have been tasty. I loved the boneless ‘killer’ wings, the sauce was actually one of my favorites ever, very spicey but not mouth numbing. The side Cesar salad was great with shaved Parmesan and toasted croutons. I love that they have a Cal State Fullerton inspired cocktail called the ‘Titan-​Tini’- Ketel One vodka & blue curaçao with an orange twist ($ 9).
I’m sure this place is packed with college students on weekends since it’s right at it’s the steer from CSUF! Both times we’ve been here on Monday & Thursday the service has been good, along with the food and drinks.
Very important to note that there is parking In the garage under the lofts, it cost $ 4 an hour during the week BUT OGGI’S VALIDATES parking so don’t worry! :-D
We’ll be back! Sunday specials go all day, opening till 7pm! Woohoo

It has been several years since we have been to an Oggi’s location as my wife was not a big fan of their food during our previous encounters (2 separate locations). I was recently gifted a Groupon however for this location and after a failed attempt to use another Groupon we were looking at due to the restaurant being closed on Sundays we figured we would make our way over.
Parking can be found in the adjacent parking structure (free on weekends) but is only free for a half hour normally and then skyrockets in price to a ridiculous rate of $ 4 for 31 minutes to the first hour. God knows we would have been here longer than that just to get acknowledged.
As we walked in the place was busy as the Women’s World Cup was about to come on. After approving to sit in the bar section we were quickly ushered to a booth in the back corner near the wall of televisions. As we sat and began to peruse the menu, all the other surrounding booths filled in the televisions were all changed to the upcoming soccer game. After figuring out what I wanted to eat, I had looked down at my watch and realized we had been here for over 15 minutes without so much as an acknowledgment from a server let alone a drink order being placed.
At this point the soccer game was in full swing, the crowd was getting ruckus and the staff swapped the sound from the television across the way to the screen directly above my wife. 2 goals into the game and you were completely deaf. Another 10 plus minutes had gone by and still no server to be found. As I looked around I noticed that all 3 other booths seated after us had drinks and servers coming to the tables to take orders. The large table next to us (party of 9) also was being helped as we sat here twiddling our thumbs without so much as a greeting. After nearly a half hour of nothing we decided to get up and simply walk out. I can honestly say I do not remember a time in my life where I have been ignored so completely at a restaurant that I had to walk out but this was completely unacceptable.
If not for the pending Groupon, I would NEVER return to this location again. Unfortunately for us, the Groupon we have is ONLY good for this fabulous location whose service is horrendous. At this point, I am half tempted to simply let the Groupon lapse than to ever return to this location again and waste more time out of my life. Eat here at your own risk but I recommend doing your homework and making sure no major sporting event is on and to definitely not sit in the bar section as you will be forgotten about. This is definitely one of those time I wish Unilocal would implement a ZERO star rating.
The only plus for the night was the delicious In & Out Burger for saving the day and finally allowing us the food and beverage we so craved.

Great pizza, atmosphere, and service! Can’t get any better. Taylor was great as well. She’s fortunately a Lakers fan. They other server is not as fortunate being a Clippers fan. The owner is also really nice. Also with a check in a yet you get a free small desert. Super delicious
The best part of the whole experience is definitely the food. Service is good. Could be better but not too bad for a college place. My only complaint is seeing no one at the hostess stand. I’m cool but some customers expect those things

I had the best experience at this location. The staff and manager were super nice place and I got a free «small» Oggi’s Stix just for checking in… Score!
It was Halloween, and we wanted to watch the Ducks vs Dallas hockey game, and the place wasn’t very busy (yet). So I asked if I could change the game to the big TV. Not only did the manager change the station, he cranked up the volume, AND switched 2 smaller TV’s.
We ordered a bunch of happy hour food (HH ends at 7 pm) and the food came out hot and fresh.
I couldn’t find any fault in my visit. Parking was free, food was tasty, and the Ducks won in overtime. That’s a hat trick in my book!