Majestic Tile and Marble

You know the typical contractor «stereotype» — the guys that take way longer to do they job then they tell you and still don’t do it quite right? Yeah, that is these guys. So, here is the deal (sorry, this is going to be long):
Pros:
Jodi, the wife of the owner, is super sweet and did a great job of putting my estimate together. She was very patient as I made a zillion changes and even tracked down the perfect mosaic tile for me. She offered me a discount for paying with cash, which I appreciated.
The guys doing the work were very nice. I hate having people I don’t know in my house (especially if neither my husband or I are are home), but I felt very comfortable leaving these guys there on their own.
One of the workers picked up a sink drain as well as a door handle for us since we forgot to get them. It was our responsibility to get them, but he did it for us and what he got was absolutely perfect.
Cons:
The owner told me that the job would definitely be done in two weeks. They finished three and a half weeks later (and that was working on two Saturdays). The thing that was really annoying was that it isn’t like they ran into any problems that caused the delay — this should have been a two week job. But when you only work a few hours a day for the first week and don’t even show up on one of those days, that tends to push things back a bit.
Total disregard for our landscaping. I don’t know about you, but when I hire someone to try to make my house BETTER, the last thing I want them to do is make some other part of my house look WORSE. Over the course of the three and a half weeks, the workers trampled or smashed plants in both my front yard and my back yard. What really gets me is that they could see the damage they were doing and they just kept doing it. I get that accidents happen, but none of this damage was accidental.
The guy who did the tiling was a super-​nice guy, but he is obviously not the best at tiling and grouting. He at least got the shower walls straight so there wasn’t an issue installing the shower door. And we did a lot of 1“x1″ mosaic tiles, which is hard, I know. But there are several spots where the tiles don’t line up and there are MANY spots where the grout is missing, is clumped or is already cracked (even though it has only been two weeks). And when I painted this weekend, I noticed that the top of the tile was never sealed against the wall — I guess that the guy figured that because it was too high to see, it didn’t really need to be done. Awesome. Now a bunch of spiders can live in there. And he left smears of grout on the tile everywhere — we are still trying to figure out how to clean this off without damaging the tile.
Another point of contention — I HATE it when contractors don’t think that it is really necessary to ask me when they need to make a choice about something they are doing in my house. For example, we replaced our old pocket door with a new pocket door. The old one was about 50 years old (literally) and they don’t make that size standard anymore. Rather than ask me, the contractor chose a smaller pocket door. I assume that he figured I wouldn’t notice. Guess what? I NOTICE EVERYTHING.
I also don’t like it when workers try to get out of finishing the little details. I had to have these guys come back twice to do something that they should have done on an earlier day — something that they KNEW they were supposed to do, but kinda played dumb to try to get out of it. I mean, come on — I am a stupid secretary and even I know that you need to caulk a new door jam seam. You know you need to do it and it will take you less than 5 minutes, so just do it already!
Finally, I wish that this company could offer some design service. I had to completely design the bathroom on my own and then tell them what I wanted them to do. Interior design isn’t really my strong suit and it took me a while to make this happen. Luckily, I stumbled upon a look I liked at Porcelenosa (tile company) and was able to put the look together from that.
The finished room looks REALLY good (if you don’t look too closely at the grout), but I think that is mainly due to the design I chose for the room and all the items that I found for it (light, vanity/​sink, toilet, etc.). I would not recommend this company to others — the experience was just too aggravating.