Lux Aveda Salon/Spa

This was my first time visiting this salon and they did a pretty good job! I’m never one to get overly excited about a haircut because I’m not very specific about what I want and the girl helping me out (I forgot her name unfortunately) did a pretty decent job considering how vague I was with what I wanted. I love the complimentary massage that’s included in the service. I will definitely go back.

I’ve had some scary haircuts in my past (I’ve actually cried in the chair) but I keep on coming back to Aveda salons because my hair doesn’t just look great as I’m walking out of the salon, it looks great for the next few months. I’ve been to see Lily twice over the past year thanks to their awesome groupon deal, but honestly I will pay full price when they stop running the promotion. Until then, I might try out a massage, too.
A note about their products though — as natural as aveda claims to be, it isn’t organic and there are still enough chemicals that I won’t re-​buy their products after trying them out once.

This review is for Natalia. I had gone to her back in November but am just now getting around to the review. I came in with a groupon for $ 100 knowing it would be pretty pricey. I know, what I wanted for my hair was not easy (I wanted a dark brown/​almost black color with a deep violet tint). I was very specific that I wanted purple in my hair, but I did not want PURPLE hair. Natalia happily accepted the challenge, with a huge smile on her face. She made sure to go over all options and pricing with me so that I felt comfortable with the process. The entire time she was excited for what we were going to do with my hair which made me even happier about it as well. Not only did she listen to what I wanted and my concerns, but she was pleasant and we had great conversation the entire time. And the color turned out perfect, but unfortunately we werent able to get a good picture since it was already dark out. I want to go back soon, only thing holding me back for now is the price since I cant use the groupon again :(
Anyway, if you can afford to splurge a little, this place is great and smells delicious. Ask for Natalia!

so it took me a while to get a working draft on my review of lux aveda salon.
I really wanted to give it a fair shot and so I waited a few weeks before I started my review.
my sister gave me a Groupon worth $ 100 and thinking that it was at least 70% of what I might be willing to spend, I decided to go to this semi-​fancy salon in DT Fullerton.
finding the gray building with a silver chic futuristic emblem on the outside wasnt a problem, or the small driveway right before spotting it, with about 6 – 8 parking spots. only 1 was empty. If they were looking busy, they are probably very good. Alritey then.
I walk inside and encounter a really, really good smelling foyer with oils, herbs, aveda products. The front of the shop really did look appealing and very organized in appearance.
There was a girl, appearing to be the cashier, taking care of an outgoing client. She nicely asks how she can help me and I told her I was there for my appt. 10mins later, I was still waiting and she offers me a drink. Another 10 mins and my stylist comes out. she invites me to sit in the open salon area.
Here’s the iffy part: my stylist, after hearing that I wanted secret underlayer of rainbowcolors in my hair, quite nicely informed me the thickness of my hair would NOT hold up the «secrecy». She said the girl in my pics (which i saw online) had way thick hair. We spent another 30 mins discussing options and finally she gave me several style options and price points from $ 175 – 210.
I skipped the top root color (which isnt all that much/​noticeable) but opted for funky secret layer color and cut. and wished i got a cut elsewhere. im not that fussy really .
she proceeded to bleach parts of the middle sections of my hair — but only small sections. the process was thorough and no discomfort during the bleaching process. did i mention it was practically my first dye job?
my stylist proceeded to add color — i could count how many colored sections she did — something like 10 – 13 sections. i guess she wanted them to really fade into my hair. it wasn’t exactly the look i was going for. The colors are really subtle that i almost regret almost spending $ 200 on it (incl. tip). i was thinking maybe i should’ve done the cut elsewhere to lessen the cost and for her to see if the dye job — i wanted a full curtain/​layer of 3colors in the middle of my head — would work. Her decision to streak my hair with 2 dark colors and only small sections depended on the quality of my hair and sparseness.
All in all, katie did great with what she could :
1. style looked amazing
2. colored locks looked hidden
3. hair smelled good
4. comfortable experience, great customer service
5. katie resolved issues with my hair like dullness & flyaways.
but there is still the fact that:
1. the visit took 4.5 hours total!
2. i didnt achieve the look i actually wanted — i wanted more colored sections & she only gave me a few hidden colored streaks.
3. the cut could’ve been more angular. she opted to just cut to fix the current bob style by making minimal trims. the «cut» costs $ 55 – 65 extra so its always nice to go big (or go home).
I spent time looking at my hair at home and you could barely see the color effect unless you were looking for it. I figure maybe lux aveda had these safe organic bleaches that didnt really lighten hair much. their specialty really is treatment and style. at least now I know.
id probably come back but probably for cut & style more than anything. be prepared for product upsell at the end.
more public parking in the building before lux, and also street parking.

This review is for masseuse Mayra, facial artist Lauren, and receptionist Angela.
I have to say this is the best salon I’ve been to.
Starting from reception area, there’s iced water, tea, coffee for the customers, and the receptionist Angela is superb! There’s customers lining up, non stop phone calls coming in, but she still manage to give everyone friendly response and a smile! I don’t even know how she does that. I would be stressing out. But she’s just very professional and calm.
The facial artist Lauren and masseuse Mayra are both awesome! They listened to my concerns, needs, and welcomed me with a food scrub and soak. It was so comfortable and awesome knowing that they took time listening to your needs, picked the right treatment and products for your skin and body, and their skills are perfect.
I’m definitely coming back! The place is clean, people are nice and professional. When you book series of 3, you get 20% off discount. And when you buy gift card, you save even more money.
Highly recommended! Definitely a 5 star salon.

I recently had my hair done by Jasmine and I must say she’s top of the line. I am so pleased with her service and with how gorgeous hair looks and feels. Every since I had my hair done two weeks ago, I’ve had nonstop compliments anywhere from family, co workers to random strangers in the street. The products she recommended for my dry hair have worked wonders. The facility is clean, smells great and has friendly receptionist that offer you complimentary drinks. Thank you Lux Salon. I am one happy customer and will definetly be returning. :)

Used a Groupon voucher and received an hour long massage and a dry brush. Mike is very thorough, but I felt like I was constantly being sold. I did end up getting the «stress relief» upgrade which was another $ 20. I’ll be back.

Natalia is the greatest! She gave me some good advice on my hair and last minute we decided to shave just a touch of hair. Turned out beautiful with the styling she did! Love it and definitely will be back to see her!

Lauren was amazing at grooming my brows! Very professional and knowledgeable! Thank you Lauren!!!

This review is for Natalia! She is AMAZING! I bought the Groupon and scheduled my appointment just based off of availability but I got so lucky when I got her. She took the time to consult with me on everything and made my hair look better than I imagined. On top of being a great stylist she was really easy to talk to and made you feel right at home. I got a layered cut and full highlights. The salon itself is very cute and clean, and everyone’s friendly. They have a lot of great product there and some fun make up. Overall– great experience! I will be back! Thanks again Natalia! For those of who haven’t booked, choose her!

This review is for Myra, the massage therapist. That is way overdue. I received my services from her in 2014.
I live in DTFullerton since I was a wee lad and pass by this lovely place for many years. During my adult years, my coworker receive hair services here for many years. She’s a happy camper — at the same time, she’s a baller ;) Me, a poor college student working minimum wage. I tell myself that one day, when I make bank. I shall give this place a shot.
Upon shopping via groupon, I discovered a deal that covered for massage services at LUX. Holla! I passed my state boards and told myself that this will be my reward/​gift to myself. The groupon was $ 45 for $ 100, plus $ 20 for products. A STEAL right? $ 45 is a lot when you’re not making bank. lol. But a girl gotta treat herself once in a while, esp after nursing school and studying for state boards.
Ambiance:
Clean setting. The receptionist is super friendly, warm, and inviting. She usually check in to see how I am and let me know the update regarding my wait with my masseuse.
Parking:
Two spots in the front. And private for the salon in the back. It’s hard to navigate since going and out is a snug like LA.
Massage:
Myra, my masseuse, then greeted me. She took me into a lounge area and have me fill out some paperwork such as medical history and my complain of pain. You’ll hop under some sheets and keep you undie on. During my massage, she’ll talk a little bit in the beginning, it’s so she get to know how your body is (pain, sensitivity, etc) aka assessment. I told her that I work as a nurse. She asked is that my feet and low back hurts due to my job. So smart! She’s super strong since I like deep tissue and can tolerate pain. So she butcher my back, calves, and feet — just the way I like and wanted. At the end of our session, i was a loose noodle. :D
Tip: Arrive 15 min early to settle in and have cash to tip! You can tip on your card, but I usually tip via cash. Tax break, yo.
Massage was $ 80 for one hour, I added a scalp massage $ 25. = $ 105, minus $ 100 groupon credit. Difference of $ 5. Plus got face was for $ 25 minus $ 20 groupon credit, difference of $ 5.
Groupon $ 45 for $ 100 credit, paid $ 10 difference. Tipped $ 25 (a little more than 20%).
$ 45+10+25=$ 75 with tip and a product (value: $ 155). Not bad! :)
Myra was so awesome I set an appointment with my honey as a THANK YOU for his support through my schooling. He said it was the best massage he had EVER had. He would pick getting a massage from her over steak. THAT GOOD.
Thanks Myra! You rock!!!

Thank you Lauren for the facial! My skin really cleared up and is looking a lot better! I’ve had facials before but never extractions (I was excited and pleased with results), I was surprised it didn’t hurt.
I am so happy with the experience. Lauren is friendly, accommodating and knows her stuff. She applies just the right amount of pressure during massage, very relaxing.
This was my first time at Lux, I booked a facial because I had acne and super dry skin. She recommended products and was super helpful. I bought the hydration gel mask and I’m planning on returning, Thanks again! :)

I always cut my hair with a senior stylist but this time I was open to accepting a lower level stylist. I booked an appt with junior stylist Katie (she very nice by the way). Usually, I show the stylist a picture of what I want, the stylist would ask a few simple questions, and then start working on my hair. This time, the consultation was longer than usual. I’m sure my stylist was making sure she understood what I wanted but I felt she asked too many questions. Other ladies may not mind and prefer their stylist to ask all the questions they need so they can give the proper cut. As with me, I’d rather just show the stylist a picture of the cut I like, answer a few questions for clarification, and then start the cutting. If I schedule another cut or color, I’d most likely request a senior/​master, only because of preference not anything personal.
Four stars because my stylist was able to fix the crappy haircut I had prior to coming to their salon. Also because the salon was neat and clean and the receptionist was helpful too.

Scented massage with peppermint, soothing hot tea, got it started right on track.
Joyce did a great job. It’s probably not easy to make an appointment with her, but worths it. She only has certain days on duty.
I read some review here mentioned Joyce, tho I m not sure if it’s the same person, while my Joyce is a sweet graceful experienced lady, expert, I would say. I like my stylists know how to do it well.

This review is for Natalia! She is one of the sweetest people I’ve ever met and really sat me down and talked over what I wanted and didn’t promise me anything I wasn’t going to get which I appreciated. She really seemed to care about how I wanted my hair to be and worked out a plan to break up the process to get my hair where I want it to be into separate appointments that would be better for my budget :) After trying so many different salons I think I’ve found my go-​to!
The Lux Aveda salon is also really cozy and modern, atmosphere is very refreshing and relaxing. They offer you refreshments while you’re getting your hair done and a complimentary massage is included! Also my hair always comes out smelling amazing due to their products!
In conclusion, this salon is awesome, the people are so nice, and your hair comes out looking ¹⁰⁄₁₀!

Not sure where to start but here goes…
So my wife just got home, and she was in tears.
She had an appointment today at with someone named Joyce. When she got there (15 minutes before her appointment), she could see that Joyce was working on someone else. My wife asked the gal at the front desk if she knew how far behind Joyce was running.
Perhaps Joyce overheard my wife asking how long she would be, and didn’t like this. Joyce came into the customer waiting area, and started yelling «Is there a problem here!?» My wife said, «I have an appointment and it looks like your running behind, so I was just trying to figure out what time I could expect us to start?»
Next Joyce yells, «I have no idea, it’s Saturday and I’m obviously busy, so why don’t you just find someone else to do your hair, because I’m not doing it anymore! » After that Joyce stormed out of the customer waiting area and back into the salon.
Apparently everyone in the waiting area, was left in shock. The receptionist immediately apologized and called the owner, who ended up giving my wife free gift cards, for future massages/​hair cuts/​etc.
You might be thinking there’s some backstory here… there really isn’t except to say that my wife had been going to this place for years at this point… I know because I’m the one who works and pays for it all. My wife is also from the mid-​west, and very humble /​very sincere in case you were wondering if she might have been rude, previous to Joyce’s episode.
Also, in case your wondering why I’m writing this review and not my wife… it’s because she doesn’t have a Unilocal account, but even if she did, she would never write a review like this, because it’s not in her nature to do it.

Good thing is they have 20% off last minute reservation which work out great for people who have tight schedule like me. Receptionist is very helpful and polite. Offer drink and hot tea.
I love Aveda products and has been using it for years. This I won’t turn my back on for sure.
To conclude, I’m a little sad and did not mean to damage any business at Lux. this is my to go place for facial. I really hope this review would not damage the work I need for my facial. Peace out

I bought a Groupon and it had expired but I was still able to use it so I went in for a 30 minute facial with Lauren. She was AMAZING! She asked me a bunch of questions about my skin and what I look for in a facial and then she told me what she was going to do in detail. She couldn’t do a ton of extractions in the short amount of time. but she promised she’d do as much as she could.
Once the facial began I knew I was in good hands. She has a super gentle touch and the extractions didn’t hurt one bit. Also, the cooling mask she used made it so I didn’t have an inflammation at all afterwards. A true testament to Aveda products.
Loved every minute of it. I’ll definitely be back. Thanks, Lauren!

5 years later and I don’t let anyone touch my hair but Claire. She’s so awesome and she gets my hair. I always leave nothing but happy.
In general Aveda is pricier than some salons, but to me it’s worth it for quality service and quality products.

This is a review for massage services. They get 4.5 stars. Lux Aveda has the best non-​day spa facilities I’ve been too. My treatment room was clean and quiet. The table was comfortable and warm, I hate it if I get cold. I used a Groupon and got a 60 minute Swedish massage.
Mayra was my therapist and she was sweet and wonderful. I asked her not to work out my knots too much, because I just wanted to relax. Mission accomplished! She used an eye mask while I was face up and gave me a few options for complimentary aromatherapy. I almost fell asleep towards the end.
After my massage, Mayra was waiting for me with another fruit infused water. She gave me some relaxation tips, went over all the products she used, and gave me a little sample, nothing too unusual. However, after that she hit me up for a charitable donation for a campaign that the employees were participating in. I really prefer to relax after a massage instead of hearing a sales pitch and especially instead of being asked for a donation. However, I know it’s just a part of her job.
My Groupon also gave me $ 10 towards any products. You can also presently get this perk with a Unilocal check-​in. I took advantage and got a lotion and paid the difference. They also have travel size products, so you could get something without paying extra.
The receptionists are also nice and the lobby is bright and clean. The spa and salon areas are segregated and have totally different vibes. The spa area is dim and quiet to evoke relaxation. The salon area is light and bustling.
There are about seven parking spots in the back, the driveway turn is off Commonwealth.
I will definitely be back. Probably in six months when I can use a Groupon again.