FYE

Great customer service! Staff was extremely helpful, especially Mike. I need to find a replace item I got for my girlfriend at Christmas and Mike went above and beyond to help me find it. Thank you guys so much. You made my day!!!

Starting off the new year I was busy binge watching Sons on Anarchy when I realized I couldn’t find season 4! Damit, now I had to go buy another one!
I also needed some new kicks (Sports Authority) and some fresh veggies (Sprouts) for a recipe and was going to troll Target for the missing DVD. Then I spied FYE, a store I hadn’t been to in years and had forgoten all about. Glad I saw it!
I saw many 50%-75% signs in the window so I thought what the hell I’d check it out. Upon entry I almost fell over a table and rack full of gamer T-​shirts all marked down to $ 5. To my left were a couple rows of vinyl. Lots of good metal and punk stuff. Refreshing to see such a big selection. Even though I haven’t bought a record in many a year. Next to the LP’s were a couple rows of CD’s. I didn’t browse the disc’s because of time.
The entire left side of the store is dedicated to DVD/​Blue Ray discs. They have them all sored by genre. Horror, comedy, western, action, drama, musical, Disney, animé… you get the picture. They also had the selection I was looking for, TV.
I came for one DVD but ended up with an arm full of shows. Got my season 4 SoA, Seasons1−8 of Weeds, 1 – 2 Orange is the New Black and 4 other movies for $ 53 and change out the door!
The lowest I saw on E-​bay was $ 54 for used Weeds set. The season 6 episode 8 where Mary-​Louise Parker gets nude and bangs Zack Morris in a bar is worth the cost alone!
… trust me on this ladies.
You can save yourself some serious coin if you follow these few tricks like I did:
*DONT buy new, the used are ¼−1/3 the cost! And lets face it most folks only watch these things once or twice anyway so you’re getting an almost new one 99% of the time.
*They have a buy one get one for a dollar deal on all used DVD/​BR (2x $ 6 = $ 7) my kind of math!
*Search through all the titles you are interested in the often have several of the same at different prices.
*If you buy a bunch of stuff GET the FREE FYE Backstage Pass VIP card. This will get you an additional 10% off all purchases you make.
*Plus it gets you a $ 20 gift card after 2 months membership. First month free second month $ 11 then cancel it. and you made +$ 9
*Plus it comes with a coupon book with many 30% off and discounts for movies and restaurants and the card is good at 800+ retailers for discounts and cash rewards.
*20%off on your birthday.
The staff here is super nice and very helpful. Gave me a $ 10 holiday card. They can look up any DVD or music and tell you if its in stock. The will also help you locate it amongst the sea of entertainment. The also sell collectable figures and related stuff. I can spend hours browsing a place like this. Additionally they will also buy or trade your unwanted stuff. And they also have online sales.
I’ll be back!

Love this place awesome deals on used dvds bought a membership, whent in and bought a used dvd and used jurassic park boz set and when i got home opened both and no movie in the dvd box and missing one dvd in the jurassic park box set, i recammend if your gonna shop here to check your movies when you get home because they supposly check these used movies when people bring em in or they got staff stealing movies so keep your receipt or else you wont be able to get another movie, this is my only complaint about this location…

Good selection. I’ve always found great prices on the DVDs I wanted. Always have special deals on vids. Friendly people always willing to help.

This is a good place to find random movies or music you couldn’t find at walmart or target. Sometimes a DVD or CD will be new on sale and the same thing used will end up being more expensive. The used prices are decent, especially with their sales. I think it was buy 2 used, get 1 free.
They have a lot of (over priced) merch. Yes it’s awesome but way too expensive. Pop figurines, keychains, lanyards, sunglasses, patches, shirts, etc.
My problem was when I was trying to exchange a CD that I had for about 2 days. It was skipping and not playing smoothly so I went to exchange it for the same CD. The information they require with a receipt is ridiculous. I think the lady doing the exchange even sold it to me. She wanted me name, phone number, address, (at this point I just gave her my ID since I didn’t wanna give all my info out loud, so I’m assuming she also put in my CADL#). I would understand the need for this info if I didn’t have the receipt. Why do you need my address? Are you gonna pay me a visit about the exchange? Why the phone number? You gonna call me?
And I agree with some other reviewers about them pushing the magazines, 99 cent insurance, etc. If I wanted it, I would get it on my own.

I’ve been converting all my DVDs into Blu-​Rays for the last year, which means A LOT of DVD trade-​ins. They always give me a fair price on my DVDs and have a wide selection of Blu-​Rays I can choose from as well as movie memorabilia. The staff is super friendly and the prices are pretty fair, especially during their sales. I will definitely come back here.

Horrible service. Didn’t bother to check the floor for the specific product I was speaking about. Drove 20 minutes for nothing. Definitely wouldn’t recommend this FYE.

I promised myself that I would only write positive reviews on here but today’s experience has driven me to levels of disgust I have never encountered. My rant here is not about the store, its products or prices… no, all of those things are great and wonderful.
My complaints are about the burn outs they hire. Where do you find these people? They don’t even act remotely human. They lack common sense, basic communication skills and appear to be careless and on auto-​pilot or high… which is not good seeing as how people come to this place to spend their money and deal with slack-​jawed morons who clearly haven’t read a book or had a face to face conversation with anyone.
Anyway, great store, great variety. I hope this place stays open but more than that, I hope they hire people who value their customers and show some sign of a functioning brain.

I hope this place never ever goes out of business. I love coming here and always have a hard time deciding what to buy and and what to leave behind. So much freaken good stuff. The best part is when they have sales on used items such ‘buy one get one for $ 1.00′. Yes!!! One dollar! I walked out today with 4 blu Rays and spent about 13 bucks. With the exception of Black Friday, you can not beat that. Actually, huge crowds and ridiculous lines are not cool so forget Black Friday. I’ll stick to FYE.

I’ve been here a couple of times in the past and I did like it before because of the great customer service, that is the only reason why i’m giving this an extra star. I used to come here to buy some used animé and blu ray and there were two helpful store clerks who helped me and knew about animé. Now I went to the store two months ago and I was sadly disappointed. I feel like the prices changed dramatically in the store. I went to Best Buy across the street and saw the same blu ray for about half of the cost. What I liked about the store was that buy your used dvds, blu ray, and cds. Years ago they had people whoe knew the difference between a standalone blu ray and a blu ray/​dvd combo. I guess they now have some new lady store clerk and man she doesn’t know anything and when I told her that it was a standalone blu ray she said it wasn’t and gives me an attitude for it. In the past this store was amazing. It had a good atmosphere and friendly clerks, but now it just feels like they don’t care anymore. I really hope this place changes

I’ll give a marginal rating here because I’ve done okay in a previous visit getting used CD’s I wanted which were in some cases less common, but alas, this trip was to look at used vinyl.
The collection here is small, alphabetized, but discombobulated in that there are new and old mixed together and there are red stickers indicating eligible pieces for the sale they have going on, but those stickers are similar in place, size, and color to the used sticker, so it’s harder than it needs to be to find the value pieces. No bargain bins here. What little they had used was unimpressive and what was new was priced high as a kite.
Stick to movies and other media for this place and you might leave happy.

My wife gave me 2 movies for Christmas, one was used «Key Largo» $ 11.99, the second one is new «The Sting» from that dreaded F.Y.E store.
My wife forgot that I already have these 2 movies, so today Monday (12÷29÷14) went to the store to return them, and the lady I spoke with seems to be the store manager?
had an attitude, she first asked me why I’m returning them, I told her my reason, then she asked me if I want to exchange with something else in the store, I said NO. She turned into Jekyll/​Hyde… I cannot exchange without card, I said that my wife used her Debit card for the purchase and that is just like cash. Her answer was «we do not accept Debit cards, so I pointed out to her that the last 4 digit of the card on the receipt is my wife’s Debit card, she replied I still need to see the card and she (my wife) will have to be present to sign for it.
I walked out of that store very angry and vowed that I will make sure that everyone I know will NEVER, EVER shop and/​or buy anything from that 4^th. or even 5^th. rate store.
Unilocal readers, please take notice of my note and be forewarned.

Big signs displaying their current sale, but when you get to checkout they change the terms. The only response the employee has is «yea, it kind of sucks. Did you want to keep looking around?»
Poor service, poor communication.
Used items are priced decently, but new items are way overpriced.
No incentive to return to this location at all.

This store is okay. I went here to browse around and to see what’s in store. The employee in the counter was excellent and helpful. But however the other employee in the store, that was a other story. I asked if they had any pins and the employee in the counter said it was in the bin. Then I asked the other employee, «Do you have any pins?» «Where is the pin basket?» The employee responded «I’m sorry we don’t have any pins.» I pointed at her lanyard that had the pins and said to be in a rude manner, «WE DON’T HAVE ANY PINS!» I was just asking nicely, no need to be harsh.
³⁄₅
Reason = Excellent service with the other employee in the counter, very helpful employee (3 stars for that!)
— 2 stars = For the second employee who yelled at me harshly.

It’s a neat record store near my house that I like to visit. The employees seem friendly and it’s a well-​maintained, clean store. I like buying a lot of CDs and this place has tons of good ones. Highly recommended

I enjoy shopping here BUT the attitude I encountered today was horrible! It was close to closing time when I walked in, but I was not advised when greeted. So after looking through used movies for 2 minutes a rude associate walked up and gave me attitude when saying «Do you need help with anything? We’re closed. It’s 7.» I stated to her that I will leave now as I don’t need attitude. She came back at me sayin «OH! I’m sorry.»
I liked this store up until today. Don’t plan on going back.

The guy at Target sent us here when target didn’t have what we were looking for.
This was perfect because my daughter wanted this obscure Holiday movie.
This place seems like a great alternative to paying 19.99 for movies at places like Target, but sadly I wonder how long places like this will exist, because of digital access…

oh boy! I can’t even believe how happy FYE made me today. I just had to come home and Unilocal it before I began watching my purchases.
**This review is strictly based on me purchasing DVD’s. I DID NOT SELL, so I don’t really know anything about that.
However, I came there on a whim to buy some DVD’s. I was looking for two titles. One of them being the Complete Series of Gilligan’s Island. WOW! Seriously, I can’t believe some of their selection in there. You either have to be a complete pop culture freak and know-​it-​all to really appreciate the abundance of such great films/​tv shows. I couldn’t believe how affordable most of them were especially when it came to box sets. I mean, yes, most of their stuff IS USED. However, if you ask what their return policy is BEFORE you buy, you wont be disappointed.
If you come there looking for DVD of big movies that just came out or hugely popular tv shows like The Walking Dead, chances are you’re not gonna be impressed with the price nor selection. BUT! if you come and see a box set of The Marx Bros collection for $ 30, classic films from the 30s and 40s for as cheap as $ 5, I mean… c’mon. It’s not rocket science.
The guy who helped me was super friendly and helped me out alot. I saw a copy of the coveted Gilligan’s Island box set new for $ 114!!! I was like, «uh, I can get it off Amazon for waaaaay cheaper, like for $ 57.00» But he was super helpful and double checked the price because they had a sale going on. «Looks like the box set is $ 30…NEW» I bought it right then and there.
I also bought the last 2 copies they had of The Anna Nicole Show for only $ 4.99 each. One was free because of that «Buy 2 Used, get 3^rd free Deal». SCORE!!!

This place has some great deals on used items — always look out for sales!
I mainly use this place when I want to turn in some of my old CD’s. They might not give much, but what else were you planning on doing with them? They’ll just sit in your room/​closet/​etc. and collect dust. So I’d rather get them off my hands, and get paid for it too. They take down your number, check your ID, and tell you they’ll give you a call when it’s ready.
Don’t go in expecting that they’ll do the exchange for you at that very moment — stay local and relax for a couple hours (depending on how many you have).
I like that they’re always playing different music inside the store. It can be pretty loud, especially if it isn’t something you’re a fan of. You can also pre-​order new releases.
The workers are somewhat helpful… some act like they don’t care. It’s a mixed bag.

I’m conflicted. I enjoy shopping for and purchasing used CD’s. Part of the fun is the hunt, the sifting through of the CD’s, the confusion of trying to remember what it was you wanted to look for in the first place!
The problem is that I don’t like the prices FYE sets for its music. Sure they have a «Buy One, Get One Free» and a worse «Buy One, Get One At Half Off» sale here and there. But the sale never really works out to your advantage. For example: Sting’s «Bring on the Night» is $ 9.00. You won’t get that CD at half off unless you purchase something over and above $ 9.00. Let’s say that you DO find something that would reduce the price of the Sting CD; your minimum out-​the-​door with tax is $ 15.00. And that would be for TWO USED CD’s!
Yeeaaahhh, no…