Fullerton Dental Center

So I first came here because the dentists were under my dental plan but after having my teeth checked & cleaned by Dr. Tucker, I think this will be my go-​to place! Dr. Tucker was super nice and he was AMAZING at giving the numbing shot (had a cavity filled). I am terrified of needles too, but he made it so painless! So thank you Dr. Tucker, I am coming to you from now on.
He is really 5 stars but docked down one for the front desk staff and the assistants that helped Dr. Tucker during/​after the process.
All the other reviews are right. The front desk staff are not the nicest people. Honestly, they need to change their tone of voice & attitude.
For the assistants, I hoped they can be more careful and not rush/​speed through the process… multiple times I had spills all over my face, felt like they didn’t do a thorough job, and wish they can extract all of the fluids out of my mouth better. Maybe I just had a new person? Who knows.

I finally found a dentist office I love! Not over priced like the other places I had been going to and I feel they are very honest with what you need done and not trying to upsell you. The previous place I went to told me I needed crowns and root canals and deep cleaning but all I simply needed were fillings and a regular cleaning. I’ve gone three times now and had the male doctor and he is great! Very kind and doesn’t want you to feel any pain or be scared. Also they were very flexible with my schedule, as I only have a small window of time one day each week where I can make an appointment in between work and school. And there is no long wait in the lobby, they try to get you in and out quick but you still don’t feel anything was neglected. I am so happy to have found this place after all the dentist nightmares I have been through!

As many reviewers have mentioned the front office may not always communicate with patients that make the patients feel at home, they are knowledgeable and get done what needs to get done. With any medical service many patients spend more time in the front end than the back but I hope to clarify that despite the experiences other people have had the doctors themselves are excellent at communicating problems, solutions, and options. Dr. Hong & Tucker also provide great quality work and service to boot!

Mixed feelings.
The actual dentist is very nice and professional. However the front desk staff is completely rude! They weren’t just rude to me, they were rude to my wife on a separate occasion. It’s hard for me to give them a better rating even though i liked the actual dentist. Hopefully they see this and give the front desk an attitude adjustment

I have been going to Fullerton Dental Center for over a year now. I had not been to the dentist in awhile, i have had a fear of dentists since I was younger and have never been able to find a place I was comfortable at. From the first appointment I had I have always felt very comfortable here. I initially saw Dr. Tucker who looked at my ex rays and talked to me about what needed to be done. He was very kind and helpful. I needed a tooth to be extracted and they referred me to a wonderful specialist that was great as well. At my following appointments for fillings and cleanings I have always had Dr. Hong. She is really great with getting work done in a timely matter and she is always insuring that you aren’t in pain and are doing ok throughout the process. All of their dental assistants that have done any X-​rays, polishings or helped with the procedures have also been wonderful and helpful. The font staff ladies are great as well, some people complained about not having flexibility in appointments, but I have NEVER had any issues with setting appointments and i work full-​time and go to school part-​time. I always tell them what day and time I need and they always set my appointment around what works best for me. Also the main thing I LOVE about this office is they are never running late. When I go in for my appointment I am usually about 15 to 20 min early and they always take me in right after I walk in the door. I highly recommend Dr. Tucker and Dr. Hong and the Fullerton Dental Center.

Dr. Tucker is nice, l like my teeth cleaning here but would not recommend getting any filling done here. After I had my filling done on my wisdom teeth my teeth feel weird I thought because I just had it done and needed to get used to it but it has been months now and still it feels uncomfortable.

I love this dental office. I see Dr. Hong who goes out of her way to explain everything and make me comfortable. I am more comfortable with a female dentist so it’s great to have that option. My husband sees Dr. Tucker and feels the same way about him. The office staff has been super patient with me. I’ve had to change appointments a few times, and they have always accommodated me. The staff have helped with optomizing my insurance benefits so I could get the most for my money. I’ m very happy with the work itself, and with their pain management. I love the office building. It is a cute little old house that feels homey. I am handicapped and use a scooter and have no problem getting in or out. They help with the doors when necessary and go out of their way to accommodate me without making me feel uncomfortable. I’ve always been seen right away, and never had to wait. I really can’t find one reason to be unhappy with this place.

I have to agree with all of the reviews. The dentists are great, especially Dr. Tucker. He is really friendly. However, the front desk staff can be very inflexible. They will be nice if you play by their rules, but if you try to get an appointment when they say they will not give you one, then forget about it.

I actually signed up for a Unilocal account so that I could express my displeasure. I’ve been going to this dental office since before Drs. Tucker and Hong bought the business. I never cared too much for the staff at front desk, but the dentists themselves were fine. I recently tried to make an appointment for a check up, but because of my crappy AT&T coverage, the call kept going in and out. Instead of being patient and trying to let me know whether or not they could hear me as I tried to find a better spot, the receptionist instead copped a «heelllooo» with attitude to spare, and hung up on me twice. When I finally got them back on the line and begged not to be hung up on, I was put on hold, and then after all that, was rudely told that they now don’t provide routine cleanings on Fridays, the one day I can try to take off from work early. Given that the office is not open on weekends, closes too early to accommodate the work schedules of most people and the extremely rude front staff, I will definitely not be back.

The only day that they see new patients is Monday, and the only time they have availability is between 9 a.m. and 4 p.m. Some people have inflexible working hours, and they women who I spoke to on the telephone was unwilling to even provide me with another alternative.
When I asked her if there was another time that they might be willing to accommodate me during their normal business hours, but after I get home from work after 5 p.m., the receptionist rudely, and with as much attitude as she could muster, repeated, «The ONLY time that we accept new patients is between 9 and 4 on MONDAYS.» (The capitals are strategically placed to denote the places in her sentence where she raised her voice.) I informed her that if their office made it a practice of speaking to and treating new patients in such a way, they didn’t deserve new patients. What unbelievably unsatisfactory customer service. Yikes!

I would highly reccomend this dental office. Dr. Tucker is so caring and gentle, and he makes you feel at ease. The staff is wonderful. I bring my six year old son here and they are great with him too, he never feels afraid. The office is very clean, is an old house. I been coming here for years.

First off this is a Husband and Wife team! And Dr. Tucker looks like Clark Kent. I love this little place. The office staff is so good to me.Dr. Tucker takes the time to explain things to me and is very gentle and kind. My son comes here to and is seen by the wife and she is very good with him. It is a real non threatening dental place. It is in a little house so you feel like your entering a home. I think this helps with the nerves when your not really entering a «Dental Office» I have had nothing but wonderful work done here. Trust me I know what bad dentists are I have had more than my share. Several people I know go there now. Dr. Tucker gave me a brand new smile almost two years ago and I can’t thank him enough (thanks Dr. Tucker) They both do excellent work.

I haven’t been to the dentist in a while and kept putting it off because I’m on an HMO dental plan at work (which everyone tries to scare me out of by telling me horror stories of HMO dentists). So, I finally built up the courage to visit the Fullerton Dental Center because it’s almost time for open enrollment and I could change to the PPO plan if this was awful.
It wasn’t awful. I’m kind of neutral about dentists – I don’t necessarily like them, but I don’t dislike them. Everyone here was very nice. I didn’t have to wait long to get in, got x-​rays right away, and then the dentist came in. She was a little rough with my teeth, but said it was because I hadn’t been to a dentist in a while. Overall, it was a good experience. It seemed like the other people who were there had been going for a while. Hopefully I’ve started the pattern of going on a regular basis.