Capri Shoes

I just bought a pair of knee high boots in for repair on Monday because some of the stitching on the heel of one boot had come undone. I brought my boots in & they said no problem but warned it would have to be a zig zag stitch, not a straight ain’t itch like on the other boot but they said they could redo the stitching on that boot too if I wanted them to match. It’s a very tiny piece of stitching near the back & bottom of the boot so I said no, just the one boot would be fine. It cost $ 5 and they had it ready for me by Thursday (although if is needed it sooner, than would have accommodated me). I’ll definitely be back for future boot & shoe repair.

I had came in to fix my zipper on my old pair of boots. Granted they are old however when I came to pick them up they ripped the strap and luckily I noticed before I left or else I would have had a ripped strap on my vacation. I only rated them a 2 stars because they girl helping me was really nice & had them fix it before I left.

I came here after buying some knockoff (?) Christian Louboutin shoes with a broken heel at a goodwill and I knew that this location had red skid resistant ones since my pair were really slippery since they were hardly worn. I came here on a wed and both pairs were ready on mon. I actually called a day after I turned it in since I forgot to tell them to double the padding on my Vince Camuto pair since it was really loose at the heel part, and they remembered to put it in.
$ 45 in all for a heel fix and added heel pads on both pairs of shoes which I was happy about. Though the red skid resistant that they had went towards an orangey-​red than the red soles my shoes have in person.

The store is huge and I found out it’s because they also manufacture shoes and all the accessories related to shoes, not only for their own retail but also for some of the bigger shoe stores. Staff was very friendly, attentive and professional. The size of the business says it all. Needless to say they did an excellent job with my booties.

You. Can. Not. Go. Wrong with Capri Shoes. It’s a brother sister team – possibly family owned– that always does their best. Besides having numerous shoes fixed up here, with HONEST guesstimates and advice, I bought some of the most AMAZING shoes – and by amazing I mean, «I walk around 6 periods of the day as a school teacher so I need extra comfort on my feet or I will be hurting by 6^th period» kind of amazing.
Funny story this weekend. I met a girlfriend at Jury Duty and we began to converse about fashion and shoes and then «Capri Shoes» came up as a conversation topic and it turned out we both knew Oscar!.. Funnier still, another lady chimed in about her shoes and we sent her to Oscar at Capri Shoes.
Just can’t go wrong here!

I’m not sure how long I’ve been coming here, but it’s awhile now. I’ve brought in shoes that lost heels and had the leather come off and most recently a pair of old boots I bought online. They all come back looking new!!! Or as close to new as possible with what they had been through. The prices are reasonable (trust me, shop around you’ll see). I would recommend you give them a go.

OC’s best Christian Louboutin red bottom soles + much more! I’ve been in search for a shoe expert to resole my Louboutin’s. Ladies who wear CL’s understand finding the right shoe expert is key to keeping the integrity of the red bottom heels we love so much. Oscar Jr. and team go way above and beyond to hear my detailed instructions (where I want the sole to stop, where to cover, what material I want, everything).
I’ve gone to MANY shoe repair shops from Newport to Fullerton and «tested» out each shop to see who would provide the best outcome. If I’m spending $ 1,100 on a pair of shoes, I want to find a professional no matter the cost. Really ladies $ 40 is nothing when we drop over a thousand dollars for one pair of heels =)
Oscar Jr and the team at Capri Shoes have completed 3 Louboutin heels and I couldn’t be happier. I even took in my LAMB heels to be re-​colored and the heels fixed, a Halston belt to be fixed, Charles David heels to be touched up (leather heel got pinched in my bag while traveling).
MUST to go Capri and ask for Oscar Jr — hands down the best craftsmanship in Orange County.

Love this place! The good Unilocal reviews led me to Capri, and now I’ll never look back. They custom dyed my boots and have done various random repairs to my shoes and leather handbags. I have taken over 12 pairs of shoes to them and have been satisfied with the quality of their work every time. Good service and professional. Their prices are also very reasonable. I don’t take my shoes any where else.

First time I ever been to a shoe repair ever!!!
So I have these high ankle boots I bought from Zappos a few years ago. I only wore them a handful of times. One day after a date, I changed out of them and threw them in my back seat to slip on some flip flops. You know how your dogs bark by the end of the night ladies LOL. Anywho once something like a pair of shoes get thrown in the back seat, you tend to forget about them til you go to the back seat for something LOL. So about a week or 2 go by and I reach in the back seat for something, I also see my shoes that need to be taken out badly. I look and to my surprise the outsole was peeled off a third of the shoe :(:(Since I purposely don’t have tinted windows, I knew the culprit was the sun beaming down on my car, causing them to peel. I never knew that til this happened to these pair of shoes, WHOOPS!
I stalled for MONTHS taking them to a shoe repair. Not sure why I waited so long since they are one of my favorite pairs of shoes of all time. Again I’ve never been to a shoe repair, so I Unilocaled some spots. Originally I wanted to look for one in HB since I’m in that area quite a bit but my ass got lazier and said somewhere in North county LOL. So I found this spot up top and read the reviews and pictures and I was sold! I finally came in and the clerk was helping a sweet older lady, so I waited with my mom. He was very patient with the lady and her son. She was a regular and even spoke to me. Very nice people all around, from customers to the staff.
The customer was done and out the door. Oscar was the gentleman that helped me. I told him that I needed the outsole repaired and I also noticed that I needed my heels cleaned up since I had some peeling and scuffs. He asked me did I want to keep the heel or change the color. I thought that was nice because I can change my heel color on other shoes! I’m pretty easy going and didn’t have anything complicated that needed to be done. He told me I can pick them up in about a week. He was also complimentary quoting one price but wrote down another since I was a first timer HOLLA!
I came in a week and 2 days later for pick up and he showed me the finished product and they looked brand spanking new!!! Seriously better than new! I’ve worn them twice since then and they are just as comfortable as they were when I first bought them. I never knew what to expect since some shoe repair pics don’t give many of the shoes great justice but I’m so glad I didn’t chuck my shoes. Oscar was so kind he gave me an additional discount, so this was well worth it!!!
I will bring ALLLLLLLLLLLL my shoes here as long as they keep doing the fantastic job they did for me!

I absolutely hate leaving long reviews, but I have to! This review goes out to all you designer shoe-​loving ladies out there. Do not leave your delicate Italian shoes at this location for repairs!
My experience was that I went to this location this past Monday and left my brand spankin’ new, never worn, Brian Atwood wedges to have rubber protector put on the bottom. The very polite young man who eventually helped me after about a five minute, disorganized wait, told me that it could be done there. Price was $ 35, slightly discounted price for either mentioning Unilocal or being a new customer, I suppose. I asked him if they did high-​end shoe repairs, since I had only noticed a couple of reviews mentioning high end shoes on their Unilocal page. He said «yes», and seemed confident. I received a ticket, was told to pick them up on Thursday.
I called Thursday morning because I wanted to pick them up early, and the woman who answered told me that they were not ready but that they would be ready in the afternoon. Although it was going to be inconvenient for me to drive over there in the afternoon, I rolled with it, not complaining, and arrived about 3:00 pm. to pick up the shoes. The young man who helped me originally remembered me, and said that my wedges were ready. He went to the back and brought them out. At first glance, the bottoms looked nice. Then I examined the cork on the lower part of the wedges and noticed that one of the shoes had nicks and damage to the cork. It actually looked pretty mangled. He just kinda looked at it, acting as though it was a surprise to him. But it was very noticeable. He was just gonna let me take my shoes and leave, so I questioned him, but he still didn’t offer to fix it, until I specifically asked him if he would try to fix it. So he took the wedge to the back of the shop and about 10 minutes later came back. It looked slightly better, but it was definitely still there, and so I asked him how it could have happened. I told him it looked like negligence on their part. He explained that it can happen when the shoes go through the process of having the bottom shaved or sliced, or something-​or-​other-​yada-​yada.
This is the kicker; he said and I quote, «it happens sometimes», meaning that they occasionally damage that area of the shoe when they do that type of repair. What? I said that if he had told me that they might damage the shoe during the attempt to put the rubber on, I would have taken the shoes and went elsewhere. I told him that I was disappointed because I never even got to wear the shoe once and they were already damaged. So I grabbed my wallet to pay, and he said «no charge», insisting that I not pay, since I was unhappy.
I have gotten rubber protectors put on several pairs of my shoes, and no shoe repair place has ever scraped off part of the heel during the process! This kind of thing should never, ever happen. This is what they do, repair shoes, for goodness’ sake.
If you guys can’t handle a particular repair, just say something in the beginning, so you can spare yourself and your customer, or rather, your ex-​customer, the headache.

Super impressed by this place! I stopped in today to see how much they would charge to fix a pair of leather and suede sandals whose soles were starting to lift up around the toe area. The awesome guy behind the counter offered to fix it right then and there. We waited no more than five minutes and he came back with my sandals looking better than ever! He fixed the soles and even cleaned them up a bit free of charge because he said it was an easy fix. Super nice guy and great cheerful atmosphere in the store. I will definitely be coming back with some of my heels that are in need some fixing.

Went to get a zipper on a backpack fixed because my dry-​cleaner couldnt do it and they recommended me. That’s not the usual type of work Capri does but they were able to get it done at a really low price.

Had a few different pairs of shoes repaired here. The shoes look good, they just charge more than I’m used to paying at home. I’ll probably bring shoes here again, but I miss my old place.

I’ve been to this store couple of times. The guys and girl work there are friendly and good customer services. My work boots in size extra wide is too tight on me (I have very wide foot) and they stretch it three times to make it fit right my foot.
I have big calves and my motorcycle boots Velcro straps will not close around my calf area. I took my boots to them and they add extension Velcro on it for $ 30. I got my boots back in one week and the boots look like original. The leather and stitching match the original work. I will come back in the future for boots repair or modification.

Took my high heel boots here because the heels were all chopped up. $ 12 to repair both and I thought fair deal. Very nice people. Asked me by when I needed them and since I wasn’t in a hurry I said a week so I have no knowledge of deadline satisfaction.
Missing a star because for one wedge sandal strap they were going to charge me $ 12 to fix it as it had ripped out of its place. Umm no. $ 6 would have been fair. I didn’t understand why I got that quote when my boots were $ 12 altogether.
Meow?

This place is wonderful!!! I’ve come here for so many random shoe needs, and they always get the job done. I found brown suede sandals on sale at another store, but I didn’t want brown, I wanted black, so Capri dyed them black for me! :) The heel on my favorite pair of work heels broke, so Capri fixed them for me! I bought pretty heels that were perfect length but a bit too narrow, so Capri widened them for me!
My husband has purchased several products (shoe tree, cleaner, etc.) from Capri for his dress shoes and they’ve all worked excellently and were reasonably priced.
The employees are always so kind and helpful.
Overall, I highly recommend!

Came in today hoping I could get a fair price on shoe repair work, walked up to counter friendly girl with a smile her name Veronica said how she could help? Showed her my shoes she told me it wouldn’t be to expensive. She took them to the back for a min. Came back and told me it would be 14.00 dollars ya buddy I was thinking not but five minutes ago I was at another shoe repair location where the guy told me it would be 70.00 for the same repair work! Also noticed a lady picking up a purse, I asked if they clean purses here they said yes. Will be bringing my wife’s Coach purse here what could I say but thank god I use my head well once in a while, 51.00 dollars saved for a five min drive. Highly recommend Capri shoes Inc!!! Oh us almost forgot the guy doing the repair work Oscar told me a little glue some weights should be like new.

I’m quite shocked that I didn’t start with something simple. Instead I started with a dramatic overhaul that had me panicking during the wait to get my shoes back. One pair of boots needed the heel to be re-​attached ($ 15); the other pair of boots needed new taps ($ 10), had a tear in the leather toward the bottom of the zipper that needed to be patched ($ 10) AND I requested they cut the leather & add elastic to expand the calf ($ 30). THE RESULTS WERE LIKE NEW! They repaired & even resized $ 300 worth of boots for $ 65! So glad I took a chance on Capri, they definitely delivered. I would have given 4 stars, but one pair of boots took much longer than estimated & I was not notified, so I wasted a drive to Capri when my boots weren’t ready. But the owner, Oscar, graciously knocked of $ 10 for the inconvenience. Easy fix: call ahead.

The moment of sadness when your favorite heels break and you tremble at the thought of never being able to wear them again WILL NEVER HAUNT YOU AGAIN because there’s Capri Shoes!
I’ve gotten a few of my heels repaired here after the heel literally ripped off (don’t ask) or some had worn out soles. The repairs were roughly 10 dollars or less, much cheaper than buying new shoes again. They have excellent service, always welcome you with a smile, and get the job done efficiently. I highly recommend this place.

Excellent customer service!
I found this shoe repair shop on Unilocal and dropped my shoes off on a Saturday. The guy that assisted asked when would I like to pick them up and I told him Monday. I stopped by today (Wednesday) to pick up my shoes and to my surprise they weren’t ready.
The guy at the counter said, «You brought these in on Monday, the 13^th so they won’t be ready until next week. I said, no sir. I actually brought those shoes in on Saturday and was told they’d be ready on the 13^th. He looked confused and so did I. He apologized and told me he’d have my shoes ready in 15 minutes. I left and decide to return in 15mins. 10 mins later I received a call informing me that the shoes were ready for pick up.
I walked in and the guy apologized and said he remembered his assistant helping me on Saturday. He said my shoes were in the wrong pile and apologized again.
He gave me the bill and I happily paid my $ 6 fee. Yes, $ 6! I am happy with the results no doubt, but it’s the excellent customer service that really speaks volumes! I’ll be returning with all of my damaged shoes and will be referring others.
Nothing quite compares to excellent customer service! Absolutely nothing!