Black Diamond Limousine

Just spent 2hrs behind this party bus driving down from big bear
Driver does NOT know how to use a turn out was going between 20 to 30 mph down the 38
Most inconsiderate driver, that doesn’t know that the turn outs are for SLOW drivers
Created a traffic build up down the entire mountain
Took almost 2 hrs
Don’t think these drivers are very trained for mountain driving
Would not recommend to anyone!!!

WORST SERVICE EVER!!! Stole my Credit Card number after demanding I paid cash for service. Once I paid in cash they did not return imprint of credit card and proceeded to charge me again for services paid in cash. When I asked Mike to not call me sweet heart as it was demeaning he asked me what planet was I from and proceeded to curse me out. He says I signed a contract which I did not all I signed was an invoice which states paid in Cash. This company is FRAUD! MIKE IS THE WORST! DO NOT USE THIS SERVICE. The driver was late 30 minutes then I was held up 30 additional minutes after I did not produce a $ 650 cash payment I was not advised I needed. I was told I could use the same credit card which I paid my deposit. I lost all of my money on the venue I was being driven to and the company tried to lie about the time line although I have voicemails from the driver about being late.

We recently rented a Hummer limo for a winter formal dance. The kids were going back & forth about their transportation, so this was all last minute. I booked the limo only 3 days before the dance, indicating I might need to cancel. I called the next day to cancel because most of the kids flaked out. Then, only 1 day before the dance, parents decided they really wanted the limo because the location was so far away.
All this time, I was speaking with Mike and he was amazing! He was so understanding about the entire situation. He gave us a price break on the Hummer because all the smaller limos were reserved.
When the Hummer arrived, the kids went NUTS! It was white & had colored lights at the bottom. The inside was also lit up, and it was very comfortable and roomy. They provided water bottles for the kids. The driver, Victor, make all the parents feel comfortable & safe, and we were happy with our decision to rent a limo. He provided us with his phone number, and let us know he would wait at the location in case anything went wrong.
The entire evening went well, and all the kids were excited, happy, comfortable and SAFE! Prom is in a few months, and I will call this company again!

They seem a little sketchy. They encouraged making a reservation with the ability to cancel no charge and then threatened to charge a fee when we called back over two weeks in advance of the event to cancel. Had to argue with them to agree they were wrong and then they charged my credit card anyway. Obviously a little shady and not very trustworthy.