Studio One To One Photography

We’ve taken family pictures here several times and I usually have a hard time narrowing the selection because there are so many good photos from which to choose. Some of my favorite family photos have come from this studio. We usually get in for our appointment timely and the photographers do a good job generating smiles.

I’ve been to this studio for all three of my boys’ portraits. Seven years ago, they were pretty new and really did well to make sure that your photos turned out great. They have good photographers, but through the years, they have progressively gotten worse. Now, all they want is your money. They will actually continue taking pictures knowing that your child has blemishes, runny nose, or even food on their face. They don’t tell you since they make money on touch ups. Then, they charge you as much as they can to «touch up» the photos. Just recently, as I was filling out their information form, I noticed that they put in writing that they are not responsible for any blemishes or other things on your child’s face, but if you are concentrating on posing with your child, you are looking at the camera. Not at your child. The photographer has a perfect view of you and your child through their lens.
Last week, I took my youngest son for a photo shoot so I could use my credits. As usual, they make it difficult for you to use your credits. I was holding my son for the photo shoot since he was crying and the photographer kept taking pictures. I don’t mind that, but he should have told me that my son had something (from his nose) on the cheek facing away from me. I couldn’t see it until the photo shoot was done. They immediately say that they can touch it up at a cost. By this time I’m already angry and just want to get out. They say that they will touch it up for free if I purchase some sheets, but when I get my «free» 8×10 photo, it’s not touched up at all. Poor kid has stuff all over his cheek and an obvious runny nose.
Another issue is the «Hold My Memories» membership. DON’T DO IT!!! It is a scam. It is a way for them to lure you into their studio so they can pressure you to spend $$$. They will charge your card $ 9.00/month and when you try to cancel, they give you the go around and make it difficult. I have built up a sizable credit since I just can’t find the time to go every month. As a member, we are entitled to a free sitting and 8×10 photo every month. If you do not go that month, you miss out on the free photo. They will credit your membership account what they charged your card for future purchases. But, there is a surprise! You cannot use your credits on anything that is «discounted». And they «discount», your CD as a member, so you cannot use your credits on that. They say the normal cost of the CD is $ 400. With the «discount», it is $ 200-​$ 250. Then they drop another bomb and say if I cancel my membership, I lose all the credit I have accumulated, which is over $ 100 now. So, I’m stuck with blemished pictures and a stupid membership I do not want. They also charge you $ 16 for shipping on everything. It’s mandatory.
I suggest going to a more credible photography studio. You may pay a little more, but at least you will not be nickel and dimed every time you go. You will most probably have a photographer that has more pride in their work, so they will try their best to make you look your best during your session instead of taking shots knowing about blemishes so they can charge you for touchups.
I consider myself a very patient and honest person. I don’t like taking advantage of others and I prefer to pay a fair price for good services. I haven’t been this disappointed with a business in years. And that is saying a lot. They have lost my business. Once I use up my credit, I’m gone!!! It’s unfortunate they have become a high pressure sales photo studio that doesn’t care abouty future business with their regular clients.

Don’t bother with a groupon at this place! They treat you like a second class citizen and really dont value your business. To top it all off they even cancelled my appointment without trying to get ahold of me! I tried to confirm it a few days prior and they tell me I dont have an appt. Good thing groupon worked with me to give credit back. What a scam this was.

I purchased a groupon for this place, and glad that I only spent $ 12 on my package.
Luckily I’ve been on a hair and makeup team for professional photogs, so I knew to come completely ready (hair, makeup, etc.). Good thing, because their so called «makeup station» was a chair and mirror with some combs.
When I started the shoot, I asked for a full length mirror so I could check my head –to-​toe look, and they don’t have one. I also asked for a hand mirror, so I could check my hair when changing poses. They didn’t have that either. The photographer was kind enough to check my hair for frizz and wayward strands during shooting.
I was definitely disappointed in the backdrops. I have black hair, I do not want to shoot in front of black fabric… Also, the photog had me in funny positions that gave me a double chin or fat arms.
During the review, I found 2 pictures from the entire session that I liked. And even after telling the sales girl that I only liked to 2 images, she still tried to sell me a membership, hundreds of dollars worth of packages, retouching, etc. At most, I’d want a digital copy of the other image I liked, but it would cost me $ 500 to get a CD full of pictures I didn’t like. Too pushy.
Also, the $ 6.95 mandatory shipping is ridiculous. ANY OTHER STORE you can ship your item to the store for free and come pick it up.
I’m happy with the photos I received, but I will not be using this place again.

This place is fantastic. We took the kids here for photos and had Rachel as our photographer. She is awesome with kids and we had a really fun time with the whole experience. One my daughters dreads having her photo taken but at the end of the shoot she wanted to go back and have more photos taken.
This was easily the most fun the family has had ever having pictures taken. We will be back and will be sure to always ask for Rachel.