Sears Roebuck and

Sears is pretty good when it comes to large appliances, install and haul-​away. I’ve never had any issues. They are priced competitively.

So this Sears is the one located in Frisco’s Stonebriar Mall.
We came here specifically to look for speakers/​receivers since we’re thinking of fiiiiiiiiiiinally upgrading so our cables aren’t daisy-​chained all insane so you have to hit nine buttons to watch a DVD.
Anyway, we came to Sears because we have a Sears card. Why do we have a Sears card? They have good appliances. We bought our washer and dryer from Sears last year when my 15+ year old units died. When we bought the washer and dryer, they were delivered quickly and installed… The washer was installed fine, but the dryer installation was faulty: they didn’t actually hook the dryer exhaust hose up correctly. We didn’t notice at first, so we were surprised to walk into our small laundry room one day and find it at about 100 degrees and COVERED IN LINT. Everywhere. It was insane. We fixed it ourselves after thoroughly cleaning the dryer to ensure it wouldn’t catch fire.
So, for appliances, they’re alright. They have a decent selection and delivery is quick. Installation can be so-​so, but still.
Back to receivers and speakers. The boyfriend was checking the Sears website since our washer and dryer are paid off: the Sears card has a clear balance. Why not check there first? The Sears website is awful. It’s never been great and it seems to have almost gotten worse in the past few years, since «Sears Holding Company» or whatever now owns K-​Mart, Great Outdoors, etc, etc.
The website had a bunch of deals and a bunch of decent receivers that we wanted to look at. The website specified that certain ones were available in stores. So we leave the house as quick as we can: it was around 7pm on Saturday and we had to stop by IKEA first for some pillows, and both stores close at 9.
We park at a side-​entrance to Sears (next to the Merchandise Pick Up area), go upstairs, and we soon walk into the TV section. They have some really small speakers, but not the larger/​better quality ones we saw on the website. We saw zero receivers, even though the website specified that certain models were available «In Store». We wander the entire electronics area for a bit and then see an employee by the washers and dryers, so we ask him.
He isn’t sure since he works in Appliances, but he calls someone over for us. The Electronics guy shows up and says that the only speakers they carry in the store are the ones displayed next to certain TVs, and they don’t carry any receivers. Despite what the website said. He recommended us to go to Best Buy since, «Uhh they might have more stuff like that?».
Awesome. Well since we already drove all the way up to Frisco, we thought we’d wander around Sears for a bit and see if there was anything else worth getting or looking at… And there isn’t. Sears was not this disappointing and ghetto when I was a kid. It wasn’t a high-​dollar department store by any stretch, but it’s more of a glorified K-​Mart at this point. Their tool/​hardware section seemed the best of the entire store. Clothes were kind of ugly and looked cheap, but weren’t priced AS cheap as it looked.
We’ll come back to Sears when we need a fridge or a new washer or dryer (since ours are brand new, they should last for awhile) or some other appliance, but for nothing else.