LA Fitness

Gym is clean and love the fact that they have racquetball court. However, they close early, close on every other holiday and you can’t cancel the membership over the counter it has to be via postal mail.

LA Fitness is ok. I go to this location once in awhile since my membership is valid for all the locations. The number of locations is a major bonus to me since there are 7 locations within ½ hour of my home or work.
The group fitness room is warm enough, unlike the ones at other locations which are kept too cold. The fitness teachers here aren’t quite as good as some other places, but teachers come and go. They don’t have as many fitness classes as some other locations.
The parking lot gets full, which is a minor problem if I’m leaving at 9:00 PM because I don’t like walking a long way through a parking lot at night.
LA Fitness has good workout equipment. They’re kind of slow at fixing broken equipment though.
They have a lot of space. S p a c i o u s. Plenty of room to workout. But the impressive amount of space doesn’t equate to better quality or more stars from me.
The locker room isn’t anything special. It’s usually a little stinky like mold because of a lack of ventilation.
No towel service.
The pool has so many chemicals it burns my eyes. It’s just for laps only.
They have some extra employees with nothing to do but text and ignore customers. Same as every other location of LA Fitness. Redundant space and redundant employees.
They have childcare but you can look in the window and see the staff sitting and texting and ignoring the kids. Some of the kids look bored and you don’t see kids crying when it’s time to leave.
If you try to cancel at LA Fitness you have to deliver a form to the manager when the manager’s on duty, which they can’t seem to predict. Then you have to come back and check. I had a cancelation nightmare last year. I late rejoined because after you cancel they start begging you to come back and offer you a better deal.
Membership of $ 29/​mo doesn’t include guests. Don’t pay the initiation fee. Wait for a special. Add family when there’s a family special.

I’ve read really bad reviews of this gym and have a phobia of gyms in general but I have to say Henry the GM made joining a very good experience and he was super friendly and encouraging. We talked about stuff other than working out (boring) while discussing the gym also. Thank you Henry for your great pep talk…:)

The worst parts about this gym are the fact that no one wipes off the machines. The reason for this is that there are no spray bottles or towels provided. The other worst part is the amount of hair all over the floors in the bathroom and aerobics room. I mostly take the classes and when I do there are big hairballs and a myriad of hairs all over the floor at any given time. Other than that, the gym is nice and has OK facilities. Like I said, I take the classes though and they are OK, could be better.

Clean place but rude employee. The manager was so rude when he found out that i signed up at another location and refused to help me and passed me to someone else. SO rude. I canceled my membership just bc of that

This is a good gym compared to others I have visited. I usually go very early in the morning when it is just opening and its always pretty open and don’t have to fight for machines. There have been a couple of instances where I had to go after work in pinch. It was crowded but I could still hit all the machines I wanted to without having to wait for one to free up.
The employees seem nice enough, and I really appreciate how they haven’t harassed me to sign up with a trainer. My only complaint with the staff would be to ensure you are REALLY scanning people’s member tags when they come in. Sometimes, you think you did, and I get how it can slip when there is a crowd, but some people’s companies pay for their membership if they go a certain number of times a week. When you mistakenly don’t scan, we are just out of luck with no way to prove we actually went. But when I brought this issue to one of the employees, they seem genuinely apologetic and promised to be more conscious in the future.
My biggest complaint with this facility is some of the other members and the lack of consideration for hygiene. I get that this is a gym, and not necessarily the cleanest place, but PLEASE PLEASE PLEASE — if you get off a machine and can visibly see the pool of bodily fluids you left behind, please clean your machine. I beg of you! I try to clean the machine before and after I use it. I understand also, that there aren’t that many cleaning stations and occasionally they are out of paper towels (hint, hint staff…) so there is not much we can do about that. But if you are able, and most of the time we are, please clean it off.
Overall, this is a decent facility. Nothing extraordinary for me to rate it more than 3 stars. But it serves the purposes.

My family joined 1 year ago and I bought the full 1 year training package which is working with a trainer 3 times a week. I knew I wanted a trainer and this was the most reasonable option. When I signed up the sales manager (AJ) encouraged me to work out with a female. Come to find out, she was barely out of school and this was her first job — zero training experience. She spent most session chatting with one of the other trainers. Sometime in January she told me she was starting another job. After that she was completely checked out. The sessions were useless to me. She always showed up late, sometimes 20 minutes late. This caused my sessions to start accumulating because I was not able to get in 3 times a week.
She finally quit and they hired a great trainer. But he only lasted a few weeks before he quit. He even said LA Fitness doesn’t treat employees or clients good. Since he has been gone he has not been replaced and that was 2 months ago. There are NO other trainers working after 10:00 am. Really? AJ told me to try another gym — well I joined this gym because of the location.
All this to say, I cancelled my membership completely and now have lost 60 paid for sessions. They were charging me and sessions were accumulating but I had no way to use them. It’s a pretty shotty way to do business. It’s a shame, if they had only offered a solution I would not be telling everyone I know not to join.

Let me start with the changing rooms and the bathroom. There are female janitors working in men’s locker room and vice versa with men working in women’s. Totally unacceptable. It is always packed after 5pm during week days and weights are all around, there are men coming over to ogle at women and weights are everywhere. It is hard to find the weight you are looking for in its place. I am not recommending this place at all.

Ok so I wanted to check this gym out as a guest. I was a previous L.A. Fitness member about 4 years ago. I get a call from the sales manager named Henry Palacio who calls me a «gym bandit» and asks me the reason why I do not want to sign up. Before I say anything, he asks me if I can’t afford the gym membership. You know Henry, I understand that guest passes don’t look good for your sales, but some people prefer to try out before immediately jumping in a monthly contract.

Hi all. My initial impression was bad and i stand by it but everything else had been a more than decent experience. The clientele sold me on it. People are consistent and after you come regularly the staff warms up a bit. The trainers seem professional and helpful. I keep to myself but overall am happy with my membership. The atmosphere in most LAFs that I’ve visited is much better than other chains. Fewer meatheads and posers… but the thot game is REAL.

I signed up for three months. I called up to make sure they wouldn’t continue charging me at the end of that period. They said I was listed as a month-​to-​month member and that I must come in to cancel. I then went there to cancel and was told that only the «operations manager» could cancel it, and she was out for the day. The front desk person put a message into their system requesting cancellation and now I have to follow-​up tomorrow, lest autopay kick in for an extra month…

I just had to write this review because some of these other reviews were hilarious. What do people expect from a gym? Its a building with plenty of free weights, lots of machines, plenty of cardio equipment, racquetball courts, basketball court, and fitness rooms. It costs 30 bucks a month. Its clean. True the locker rooms aren’t as luxurious as the Burj Al Arab, but they are fine. I don’t spend a ton of time in there. I have never had a problem with the staff. They are pleasant. By a few of the reviews it seems like some patrons are disappointed that they aren’t constantly having their butts kissed. Its a gym, not a spa.
One reviewer stated that it is hotter inside the gym than outside during the summer. This reviewer has zero credibility because I promise you the gym is not 100+ degrees inside. It can get a little warmer in the summer, maybe 80 degrees tops, but again who cares? You are working out. If you don’t want to sweat because it will ruin your makeup and get your brand new Lulu Lemmon outfit messy then you are the typical DFW diva and should just skip the gym and get liposuction.

I made a Unilocal account just to review this place. I’m a college student visiting family on break and wanted to go to the gym with my brother who has been a member at this gym for years. They wanted $ 15 for me to work out for one day (with only 1 and a half hours left before closing). We said we understand they have to make money but that is an outrageous amount for 1 hour when there are gyms of the same quality in the area offering monthly passes for $ 10. They refused to budge and let a paying customer and longtime member walk out instead of offering a slightly lower price.

Shortly after I reviewed this club in June, they had a purge of the gym staff and got rid of the old useless manager. Talk about going from dud to stud. The new management has done a ton of fixes that were previously not done. They’ve painted, cleaned up and repaired equipment, redid the pool and saunas, refinished the bball court, fixed the stupid AC, and they still have a lot more they want to do. I’m very impressed with the staff now. Friendly and smart, and focused on the members. This is the best location I go to in the area.

This gym is the reason I decided to cancel after 5 years as a member.
We recently moved to West Plano and this is the closest gym to us. You’d think with it being in Frisco, it would be fancy pants — it is not.
1. The staff is always scowling — I have always been greeted with a smile at other LA Fitness locations. I notice this because a lot of the times I am cranky about working out and have to fake a smile so I don’t seem rude.
2. It seems that they borrow housekeeping staff to man the front desk in the early mornings. I used to come at 530am and there would be two of them talking holding on to brooms while they avoid eye contact with me.
3. They do not have enough money to heat or cool the building. During the summer, it is hotter inside the gym than out. During the winter, I work out with a hoodie until I get warm enough. Unbelievable.
4. They allow companies to set up a sample table and harass the clients as we walk in. I understand they are promoting local business, but I pay a membership — this makes it feel very cheap.
5. There are at least 2 treadmills that are always broken.
6. Worst location in the world — Preston and 121. It’s a battle getting in and out.
The good is that they finally started to swap out the outdated equipment — but that’s not enough for me to stay. Goodbye, LA Fitness.

Been going to this gym now for 5ish months after work each day. I have some observations:
1. It’s busiest on Monday at 5pm. It gets quieter Tues /​Thursday. By Thursday around 5, it’s pretty empty. On saturday, it picks up again.
2. It gets really hot in here when it’s busy. They need to crank the AC down even more.
3. There is a lack of plates at time. As in they really skimped out on buying plates. It’s really lacking plates for the bench press.
4. The AC died the other day. It was horrible to work out here.
5. The water fountains are all warm.
Overall, it’s not a bad gym. It’s decent sized and the front desk is always friendly and staffed.

Compared to the LA Fitness location in my home area, this is deluxe. It’s a beautiful design, because you can see practically everything at every angle.
It has a big wide, floor with all the nautilus equipment, separate training room with free weights, and 4 racquetball courts. A huge pool, and then a loft with the treadmill, bikes, and step machines.
I was in town for a few days recently, and had to pay out-​of-​state fees of $ 5…that was easily billed to the credit card I had on-​file.
Fairly quiet during the day, I found easy-​peasy parking. Thumbs up.

Love LA Fitness… close to the house and the Zumba class on Tues. & Thurs. with Kandie B. is the BEST!

So recently I became a self-​proclaimed gym rat (Yes I’m self proclaimed) so while on vacation I received a temporary membership to a friend’s gym while in Dallas. This is a pretty huge gym with two levels. First level have a huge weight area, classrooms, pool, and much more, second floor held the cardio equipment. This gym is equipped with all your needs with many elliptical machines, treadmills, and more, in which no one should ever have a problem finding free equipment of their choice. The only thing I didn’t really like is there were no wipes (maybe I’m just spoiled from my gym). You pretty much had to take a napkin and squirt a few pumps of the antibacterial solution on your napkin and wipe down the equipment. Its effective just make sure you put enough on there.
The staff was friendly and constantly walking around to help patrons with machine and not just the folks who paid for training, which I found to be great.
A pretty good gym and definitely one I will use in the future on trips.

It’s not a bad gym and if you can make it in before 5:30 PM you can find a cardio machine upstairs. My husband and I stopped working out at the Frisco Athletic Center because there were never any machines available and parents were just dropping their kids off and using it as free daycare. Some also let their children run around wet from the pool in the halls, locker room and on the workout floor.
While you don’t have to put up with that at LA Fitness (they do have an on-​site childcare room), you DO have to put up with constant harassment from people trying to give you a free spinal exam, taste this or that sports drink, sign up at this or that spa, buy this health bar etc etc etc. It’s on a daily basis and they line the hall on the way in (sometimes on both sides) so it’s hard to avoid. It is very very very ANNOYING. Yes, it’s easy to say no thank you and keep on walking, but I’d rather just not deal with it at all.
The personal trainers also work people out by making them run up and down the stairs and that is also ANNOYING because they make you feel like you are in the way and trample over you when you are simply trying to walk up to the machines. That really needs to stop. They don’t allow that at the location in Lewisville.
My membership is only $ 25 (I got it through work), plus $ 15 extra for anyone I choose to put on my guest list. It’s a pretty good deal, but I wish they would stop allowing the unrelated sales people and keep their training to the machines.