Friedman Brad, MD

I visited this practice even after reading the reviews. I figured a doctor with his background certainly cannot be as bad as some of the reviews said he was.
I am new to the area so I am looking for a permanent PCP for myself and my family. I liked that this was a family practice and I liked the location. They were able to fit me in within a couple of a days of calling and the front office staff over the phone and in person were super sweet and helpful and nice.
And then I met Dr. Friedman. I explained I was new to the area and I assumed he would ask all the questions a new doctor would ask a new patient. Medical history and all that. My doctor in California had been amazing so I thought maybe I’d set the bar too high when Dr. Friedman took less than 5 minutes the entire visit. No questions about my medical history. He focused 100% on the medications I needed refilled. Without merit, asking my history, asking my previous doctors treatment, or even WHY I take that medication, he cut my dosage in half, stating the FDA said so. Which was untrue, they suggested it and the medication maker and a good 98% of the medication users disagreed with the suggestion.
He then told me my anxiety medication which I take maybe twice a month had no health benefit at all. Again without asking my history or why my previous doctor prescribed me that specific medication. That is completely dangerous practicing. Mental health is absolutely important and to see a well trained doctor completely disregard that was scary. Incredibly scary.
So here I am writing this review hoping no one else goes here if they need any sort of mental health support.

I have actually never seen Dr Friedman, but have seen both the NP and PA. (Robin and Kristy I believe?)
The office is clean and you can get in pretty quickly which is nice.
I felt like I had a good amount of time with the doctor and both times I was listened to. I feel confident I’ve finally found my family doctor.
I will say though, they require payment upfront, which is a pain when you have a high deductible and an HSA card… I have had to go to target clinic when I’ve been sick because I didn’t have money to go to dr friendmans office. Paying 90 – 150 dollars upfront is hard, and they aren’t nice about it if you don’t have the money.

I am giving Dr. Friedman and his staff 4 stars only because of a disorganized front office. Dr. Friedman, Robin and Kristy are wonderful. They are EXCELLENT practitioners and have superb bedside manner. Another reviewer wrote that if you agree to see one of his PA’s or Medical Assistants that you will never see him again, but I personally have found that to be untrue.
The front desk/​office staff, although pleasant, do seem to be a bit inexperienced and disorganized. It seems that they are trying to improve, but there have been some huge mistakes that could cause Dr. Friedman major headaches which I won’t detail in this post.
An office support team can make or break the reputation of a clinic, and it is one area in which you truly get what you pay for. Dr. Friedman could benefit by surrounding himself with experienced office staff, even if it costs more to do so. I assume that the stresses and demands of starting a practice would cause certain restrictions in this area.
Also, investing in continued professional development of office staff and general guidelines for professionalism could be beneficial.
For now, I think this Doctor has an exceptional future ahead of him, especially in Frisco, and our family hopes to be able to stick with him for a long time. Our experience with him has been so great that we are willing to overlook a disorganized front desk experience for such wonderful treatment.

We recently moved to TX and found Dr Friedman’s office. I went in to follow up on my vaccinations and saw Robin, Dr Friedman’s physicains asst. She was very nice, very informative and was there to answer any questions. I feel she even went a bit out of her way to get to know me. After blood work, it turns out I needed to update one of my vaccinations. I saw Danielle, Dr. Friendmans med asst for a quick and I mean quick appt. I had a couple of questions and she told me the answers were all on the flyer she just gave me. I told her I had a couple if she could answer should i get home and it’s not on there. She told me no problem, feel free to call the office. Well, it was a late appt, and I was afraid by the time I got home and needed answers, the office would be closed. As she held on the to door knob trying to leave, she did briefly answer them. I am so disappointed because she made me feel bad for taking her time. In this day and age, with great doctors graduating from great schools, often times the real difference between them is «service» and environment they provide. I had a great first visit but since there are no guarantees of seeing the same people in the office, I probably wont return. I typically don’t go to the doctor for the sniffles so when I do, it’s usually for something of concern so I hope that when I leave, I am feeling comfortable and confident about my concern.

I had an appt they said our insurance is accepted but we still have to pay $ 145 for visit, would be nice if they clear this at the time the appt is made by phone so you don’t get surprise we are use to pay co pays but not this crazy amount, we didn’t even met the doctor yet

I meet with Dr. Friedman for the first time on Monday. He seemed nice enough but little did I know that he doesn’t listen to his patents. After explaining my situation and the medication I take and why I take them he refused to update my refills. I worked with my doctor in KS for 5 years to select this set of medication. But after a 20m first visit he decided different. And then refused to even talk with me. He had his nurse make the follow up calls with no explanation about what the new med was or what to expect with the change.
Now I have to try again to find a new doctor that will listen to me and now I have to pay more. You get no refunds from this guy. He didn’t even call to explain. I guess he has enough customers. He doesn’t have to make an effort to satisfy. Just collect the insurance money.

Very nice & clean office. The doctors & physicians assistants have always been very pleasant & accommodating. The office staff is a little hit & miss, they seem very preoccupied, sort of in a rush all the time but are still quite courteous. A hint to the other reviewer, if you don’t want the physicians assistant, all you have to do is ask for the doctors. That’s usually the same everywhere you go, I don’t mind it.

this office used to be much better in the beginning. dr. friedman himself is a nice enough guy– but if you agree even once to see the physicians assistant– you always end up having to see her instead.
i stopped going to this office because the front office was disorganized and did not take ownership of a problem they created. when i tried to resolve the issue they dismissed it.

Super friendly and competent doctor. Bedside demeanor is awesome, while most docs fail on that measure.
His office is brand new and super clean. The receptionists and nurses are all extremely nice.
Dr. Friedman is my main family doctor as of earlier this year, and I highly recommend him.