Complete Services

Complete Services did not finish the work that we all agreed to and on which we signed a contract. We agreed to pricing and what was included. Mr. Biggs had every opportunity to negotiate prices and delivery. After the contract was signed, we found a nursery going out of business and opted to buy most of our plants there. Mr. Biggs approved this, and the amount of plants, and signed off on a change order, as we purchased more than we had planned. Later, Mr. Biggs said that he had bid the job too tight, and that it took him longer than he had thought. He didn’t finish the last part of the work that was specified in the contract. After 8 months of calls and texts, many unanswered, and continual no shows, we finally filed a complaint with the Better Business Bureau. He never responded. He did not finish the work that he promised to do, and therefore we would never recommend him or hire him again. He had a great sales pitch, but terrible service. Even during the job, many days he no showed on days that he had promised to be there.

Complete Services is AWESOME! Roger and his team were incredible my husband and I interviewed six other contractors before deciding on Complete Services for a total front yard makeover. Roger was very professional and came in with everything itemized, a drawing of our front yard and some brilliant ideas. They showed up on time and kept us updated on everything. The finished product is beautiful and we could not be happier. I would not hesitate to hire them for another project!

Do not use Complete Services/​Roger Biggs. This is the worst contractor I have ever dealt with. Their inability to properly measure, & worst of all the ruined all my new stainless grill, refrigerator, stainless doors, etc. by acid washing them. Now all my new stainless is acid etched, & even worse is corroded & rusted from the acid, even though it is only two months old. Roger Biggs does not care about customer service, or doing the job right. He will not do what he promised, & will leave you waiting on him & never show up. I paid this man a lot of money to build me a outdoor kitchen, & now I am going to have to pay someone else to repair his mistakes. On top of this, after two & ½ months I am left with no countertops, & my grill & sink laying on the ground.