They are incompetent and fraud when it comes to repair. They charge for their service when they could not fix it. They repeatedly charge you even when they could not resolve the problem. I have never seen such a fraudulent swimming pool service company.
Rosanna G.
Tu valoración: 1 Arlington, VA
Went out of town and if not for the intervention of our neighbor and petsitter, we would have come home to a completely green pool and would be replacing all the water right now. Very disappointed in the service. Communication was also poor. We emailed them several times and our pet sitter called several times and they were totally unresponsive.
Robert G.
Tu valoración: 1 Davenport, FL
We had Aqua Brite come out to repair our pool pump. The tech used plastic glue the fill in gaps between the motor and pump head. The pump is now sucking in air, I only have about 15 lbs of pressure. The caretaker cleaning system isn’t working right because of lack of pressure. The pump motor is so hot you can’t touch it. I have been trying to contact them since shortly after the tech left when I noticed the problem. I even called our home warranty company to try and get them to call back. Four days later, numerous calls, and still no call back.
Anfernius M.
Tu valoración: 4 Frisco, TX
Pump broke on my pool so gave them a call. They do not service above ground pools. But the woman I talked to was nice. She didn’t have anyone to refer me to.
Jeff W.
Tu valoración: 5 Frisco, TX
We’ve used this service since last summer. It’s always been dependable and consistent, which is more than I can say for my past two service providers. When we’ve had weather issues that have required additional visits, they’ve always been very accommodating. Great service for the price.
Colleen K.
Tu valoración: 5 Addison, TX
Aqua Bright is a great company! Our pool is always sparkling and any problems are taken care of quickly and for a great price. I would recommend them to anyone!
N D.
Tu valoración: 1 Frisco, TX
The worst experience ever! Big rip off! Scam Scam Scam. They charge you without doing the service. Each week they lie that they cleaned the pool and leave a slip on your door that they cleaned your pool and actually they did not. Luckily, we were home for the past two cleaning and caught them for their lies! The lady who answers the phone is SORUDE, she hangs up the phone when we called to report their lies! Stay Away from aqua bright pool services! I wish Unilocal would have the no star option!