I received my first bracelet from Pandora as a gift and had no idea where to begin. As I walked in to the store I was overwhelmed with the many choices I had. Sara assured me that everything was alright and she would help me with my first purchase. After an hr I finally found my first beed. I was so excited! After my purchase she told me about the website they had with all the same products which would help with my next purchase and she was right! Love her!