Autozone

I haven’t been to an auto parts store in like 15 years. Now that my son bought a used car, we of course had to visit because his battery died. So we walk in with our dead battery and were pleasantly greeted by 2 employees. They look up the cost for a replacement and it’s like $ 175. Yikes! But they tell us that they test all the batteries first to ensure we’re not being sold something we don’t need.
The battery ends up being fine. And we conclude our alternator is the culprit. Before we leave they offer to charge up our battery, free. We come back 2 hours later, pick up our charged battery and a receipt showing the diagnostics of the battery.
THE BEST service of buying nothing! I can’t wait for the car to break down again so I can go back! ;-)

I went in because my service engine soon light was on. They checked the problem and printed me a receipt with the error code on it. Justin and John both helped me and we very friendly. They explained in terms that I understood how to solve the problem and apologized for a short wait. That is the kind of customer service everyone wants!