Unilab Quest Diagnostics

I made appointment 3wks ago for today 10−9−15 at 8:45am for my husband, he arrived at 8;25, he hates to be late, he told the woman at the counter as he checked in I have a 8;45am appt. she said ok have a seat. he waited until 9am went back to counter and advised another person what’s going on? I had a 8;45am appointment .she looked at the sign in sheet and someone had crossed his name off the list!!! she said we will be right with you… he decided I’m already here (fasting) I will wait, finally at 9:30 he was called back… The reason we ALWAYS make appointments is to avoid waiting… we will not go back there again… First and Ashland

*EDITED
This place can rot in hell. I’ve been sitting here for two damn hours and at this very moment, I am standing in front of the counter and a worker walked passed as if she did not see me! What the heck??? I’m not supposed to be here the damn long! I have things to do! Also, I tried calling to speak to someone a couple of days ago, and I could not get connected to a person so I was on the phone for two hours trying to get through to some one! That was a fail! Idky there’s a number posted on the website to this facility if I can’t even speak to anyone! I don’t wanna give them any stars!
Update**
So after standing at the counter for almost ten minutes, I finally had it and walked by the door where they have their rooms to draw blood and yelled, «EXCUSE ME!!» All the people talking got so quiet! And finally one of the worker answered and said she’ll be right with me. Took me into one of the rooms, checked for my vein and asked me where do they usually draw my blood from. Really??? You’re the phlebotomist. I should be asking you that question! Mind you, she’s drawn blood from me many times before. So anyways, she «finally» found a vein, drew my blood and then took the needle out, pretended to look at my lab paper and said, «oh. I was supposed to get another tube of blood from you, so I have to poke you again ok?» Really? How many pregnant people come here for that same test and today you wanted to forget that you needed two tubes of blood from me? Lol ok. Very professional. You were distraught bc I raised my voice. The second poke was a lot harsher and deeper than the first, so I know what she was trying to do. I’m not stupid. Also, she was supposed to check and see if my medi cal was acceptable there, but she never informed me wether they did or did not accept it, so if a bill comes up, feel free to put it on her tab for being irresponsible. :)