Sierra Fiber Arts

I have been attending classes and dealing with Sierra fiber arts since they opened it is an awesome place.
They have very unique classes that are not duplicated all over town. The staff is friendly and helpful and will bend over backwards to help you with a project.
If they don’t have what you need they will get it for you with a smile.
The two owners are awesome ladies and are trying to make their store to go to place in Fresno so go check them out for the holiday season.

Hello Quilting & Sewing friends!
FYI: Just want to share a recent horrific & deceiving, disheartening experience with Sierra Fiber Arts. I took my bernina sewing machine to get it serviced and cleaned, well a few days later I recieved a call from the technician that my machine was in need of a stitch board (circuit board) which is $ 349.00. So I expressed to him (Brian) that I needed to finish a quilt project and he told me that it would be fine to use it until my circuit board came in. So I brought it home to use it but I had no standard stitch so I was dead in the water. So I called a quilting friend and she refered me to a bernina professional and his finding was a disconnected circuit board cord. So my machine was fixed and it cost me only $ 50.00. This experience has been bitter sweet because if it weren’t for the opportunity to bring my machine home and send it out to get a second opinion I would of been out of pocket $ 474.00 at which they charged me for cleaning on my machine that it never received. I went back to the store to get reinbursed $ 125.00 for the cleaning charge and the owner (Sandy) & so called manager were rude & the atmosphere was hostile. The manager asked me if I had brought my muscle (my husband) with me and I told her what do you mean and for what because I didn’t go there to FIGHT but for THEM to make it RIGHT! So PLEASE BEWARE! people, especially when it comes to servicing our Bernina’s. Very disappointing but praise God for His protection & revelation of the truth in this whole situation. :)))))))

Just popped in to check this place out & it seems to have a nice & friendly atmosphere. I was greeted very sweetly & provided with a monthly newsletter for the current classes. I even got a tour of the shop!
The only real downside is they really cater to Bernina buyers since they are an authorized dealer. Nothing against Bernina, I just wish I could afford one!
I’m excited to try out some of the classes, I was told that all machines are welcome & all experience levels of sewists.
I even had my crazy 2 year old with me checking out the fabric & they were very patient! I like that they carry higher end brand fabric such as Moda & Robert Kaufmann. I would like to see some Cotton + Steel or Nani Iro!

DO NOT HAVE ANYTHING SERVICED AT THIS BUSINESS!
Do not buy or have anything to do with this dealer. They sold me their top of line machine, refused to support its use and the tech has ruined this machine.
They do not care about their customers, just the money and try to blame it on the user rather then own up to their wrongs. They belittled their tech in front of me. He may deserve it but not in front of customers!
It took the factory 7 hours to fix my high end machine. Wires cut & taped. The tech at this business has not been experienced or trained properlyThey are now taking their sergers to another dealer.
I turned them into BBB & Sandy, the owner, falsified the records & lied in her response. A wicked woman! I did not continue arbitration since all she does is lie & treat people like dirt.