Ramada Fresno Northwest

This hotel has some pretty bad reviews but I still wanted to give it a chance. We got the hot tub king suite which was definitely what I wanted! It was a large room, very clean, had a sofa, a separate room for the hot tub and a nice sized bathroom.
My boyfriend and I were thoroughly impressed by the size of the room, how quickly we were checked in, and the complimentary breakfast had a nice assortment of food.
I would recommend this place to someone who wants a nice hotel for a quick stop!
The location is right off HWY 99, and has a couple fast food chains near it, but that didn’t bother us.

I have been lately traveling across the United States and had the experience to stay with various hotel chains and was looking to my first stay at a Ramada. Prior to my stay I held the idea that Ramada was a quality chain, my experience at this hotel changed that.
My front desk calls went unanswered anytime I called. I called in the morning to confirm whether they have grace period for checkout at noon — but my call was unanswered. I assumed it would not be a problem because the hotel was fairly deserted with just limited activity.
I received a call at 11.15 am from the front desk asking if I was going to check out at which point I asked for a grace period — the response was «if you would like to stay you have to pay for an extra day, you have 15 minutes to check out». I proceeded to hurriedly gather and pack all my belongings to get out in 15.
Lastly I was disappointed with the lack of breakfast options here, now I know that hotels typically have limited options but at the minimum there should be eggs.
The Ramada brand name doesn’t resonate with the word «quality» in my mind anymore. Overall I would not recommend staying at this hotel and I will be booking hotels at other chains I’ve had great experiences with.

I was just as impressed with the service from the front desk as I was with the room. I’m having some trouble navigating around and asked for a handicap room for myself because of the shower situation in most other rooms. The lady took me right over to the room and let me inspect it first before making me pay. I also got another regular room for my sister and she took me down to view it as well. She gave us both rooms on the ground floor to make it easier for me and closer to the room my sister was occupying. I would definetly stay there again if I were in Fresno! The free breakfast didn’t hurt either.

My wife and I had a beautiful room. T was comfortable and clean. The layout of the room was great too.

LOVE RAMADA !!! Staff is Great and clean hotel next to wonderful places to eat Tahoe Joe, Outback, And fast food with in walking distance.
LOVE RAMADA!!!

Came to Fresno for a weekend softball tournament and our team decided to stay here as it was one of the hotels recommended by the tournament. The tournament was canceled due to rain. We didnt receive notice until late morning and when we asked for a refund for our Sat stay (we stayed Fri night already) they said we had to give 24 hours notice. Truly not possible to give 24 hours notice as the rain gods decided to pour on us overnight. Not only did they refuse the refund, they refused any partial refund, or credit for a free night. On top of that the morning manager was rude, inpolite, and had an attitude. No thought whats so ever to customer service knowing softball teams come here yearly for this tournament. Heads up to teams traveling to Fresno, don’t stay here as you will not received a refund no matter what.

Stayed here for 1 week during business trip. Rate reasonable. First room i was taken to on 3^rd floor had a funky smell and fridge didnt work. Luckily they had another room. Clerk was very nice and helpful. The new room was perfect. It was clean and everything worked. Very quiet, big TV, and housekeeping was great. I loved the smell of the soap and lotion!!! Breakfast was limited but had everything u need for a light bkfst. Nice workout room and office center. Only complaint i have is that they only have 1 luggage cart. I felt perfectly safe and there were many places to eat down shaw. Would stay here again for sure.

Our room was clean and comfortable. I can’t complain. After reading the other reviews I was a little apprehensive. Come to find out that people writing reviews are just too damn picky. They’re the kind of people who would drown if it rained. Get your nose out of the air! Nothing about the room besides a slight perfume smell was off putting. The beds were comfortable. TV had more than enough channels. Mini fridge kept my beer cold. I will be back here. Can’t beat the price and cleanliness.

I stayed here for two nights on a business trip this week. For the price, I was very pleased. The bed was comfy, there were plenty of channels available on the flat screen HDTV and the staff were friendly and helpful. The day manager even made copies for a class I was teaching so I didnt have to hunt for a Kinkos! If you are looking to stay at the Ritz or want a bunch of hoity toity extras, this probably isn’t for you but if you need comfortable clean accommodations at a reasonable cost, check out this hotel!

This is without a doubt the WORSE hotel I’ve ever stayed in. I’m not even kidding. I just had to report this hotel to corporate for my most recent stay due to how they treated me yesterday. I usually come to Fresno to visit friends and family and stay for a night or two. Since this was a last minute trip and a lot of the good hotels were booked, I decided to try the Ramada.
It looks great on the outside and the room was okay. On the day of checkout I was woken up by the receptonist/​housecleaning and told «I needed to pack my things and exit the room because I had been checked out earlier.» This all occurred at 9:30 am when check-​out was at 11. I told the receptionist that there had to be a mistake because I had the keys still and I hadn’t been down stairs since the night before. She didn’t even bother looking into what happened, nor could she tell me who checked me out. Simply «I’m sorry but you need to pack your stuff and come down stairs»
I was irate and shocked that a hotel would be so unprofessional. I came downstairs to ask for the corporate number and figure out what happened. She said «It could have been a mistake.» and basically showed me my receipt and I left. What I’m most worried about was how did they let someone check me out without keys when I had them? Did they show them any of my information and my signature for when I came to the hotel and did they ALSO get a copy of my reciept? This is a shady hotel and I will be calling my bank tomorrow. ASAP.

We had to stay here because our house was being sprayed for spiders and our baby couldn’t go in for at least 10 hours. We wanted to be close to home. Rooms are nice and clean. My only complaint would be the pool. Very small and covered so it sees no sun. It was like icewater. Seems a bit pricey but the corridors are inside which seems safer. Breakfast was just ok and seemed like it wasn’t really restocked. All in all if I had to do it all over I would have picked a place with a better pool. If that’s not a issue for you then I would recommend it as the rooms are fairly new and decent.

This is Ramada Inn… don’t expect too much.
It’s much better than Extended Stay America after I forced my company to switch, for a few dollars more per night. Internet is 10,000 x better here.
Lousy breakfast, Wi-​Fi, swimming pool… you heard it all. Still the same old problem. But the front desk was very friendly and resourceful during my 2 weeks stay. They took care of problems easily if I called them. I used wired Internet and I can stream video smoothly. There were free USA Today and local newspaper. The hotel coin laudromat was cheap… $ 1/​$ 0.75. There’s a tiny gym for guest use.
The problem for me were a few. Interent at business office was not working even though it was free to use, including printer, like Holiday Inn. And I usually lost everything I was working on when it’s time to «sign» in again to the hotel Intranet thing. The side door was not working for the key card. I had to pass by front desk each day. That’s dreadful I know. The tiny fridge was not cold enough at maximum. So my bread grew mold inside. I had to defrost the fridge for them, knowing that they were not gonna do a good job.
The cleaning stuffs are typical, more like a highly selective maid, choosing what’s to clean and what’s not. Urine stain on the urinal was there for 2 weeks. I have to put extra garbage on the floor to remind them where they didn’t clean the day before. Obviously they won’t clean if you leave personal stuffs lying around.
The traffic was busy in front. So it’s a small challenge to get out during rush hour every morning. But it was not noisy in the back room.
Everything I’ve mentioned was just run of the mill stuff. The new experience I had was being short-​changed at the front desk, for laundry money. The staff gave me nickel instead of quarter. Untortunately it’s a case of he say I say scenario. He didn’t back down from his mistake.
So travelers, you get what you paid for in a way. There are a few freebies but they may not work while you’re there.

We just stayed here during a recent business trip. I have to say I’ve had better but I’ve also had worse.
I had to get connected to the internet so I could work remote and normal procedures for doing this was not working, I ended up having to contact their tech support. Anyway, that all worked out but was an added hassle.
The «Free Breakfast» was lacking. The juice was great, coffee was terrible and besides waffles and cold cereal there was not anything to offer for me except an apple and some juice. There could have been some yogurts at the very least.
It was in an area convenient to a lot of shopping and restaurants but getting onto Shaw was nearly impossible a huge accident waiting to happen.
Pool? What pool? The pool area was the size of a large bedroom, the pool was the size of a large spa, not a pool would I consider this, but I guess considering limited space and the fact that it backs up to a school with a park behind it where homeless live I guess I would consider passing on going into a pool the homeless could be using as a bath tub.
I probably would not stay here again, but considering the hotwire rate it was a pretty good deal for a clean room with a comfy bed.

This place may look good from the outside and the lobby but that is where it ends. For beginners, they tried giving me a room that was different then what I had requested. I literally had to show them my confirmation in order for them to give me the right room that I paid for. Then there was the WIFI issue or the lack of WIFI. When it was on it was so weak I gave up and went to use the Holiday Inn’s line.
The worst of all hotel offenses, I think their sheets are not cleaned or not clean enough. I got serious itches all over my body.
The rooms do look clean so I think it may just be my unlucky day.

They say breakfast but really there is very little if any to be had for breakfast.
The front desk clerks are just kids who do not have the proper training or authority to make decisions…
I asked for an extension for one extra night, the kid (i mean the clerk) said she wall call her absent boss (manager-​sergio) then do the extension, she said if there is a problem she will call me while we are gone to the sequoia national park, never got a call and when i got back she had checked us out with all of our stuff still in the room.
of course the room was not cleaned or towels changed. the other kid on the front desk then called his boss who seemed to care less about what happened … any ways we stayed 1 more night.
the breakfast should not be called a breakfast, 95% of the items are not stocked or are missing, if you are lucky you may find a bagel or waffle, good luck with the juice …
The Wi-​Fi is very weak and mostly not working.
This place is not run well, needs better management, maybe then it may be worth while staying…
By the way, this used to be the Holiday inn express and now it is a Ramada.

After a bleary eyed drive down 99, the Ramada in sang to me with the voices of angels, its warmly lit exterior glowed like a halo… and a babbling fountain beckoned me in. I had high hopes.
I usually stay at the Holiday Inn Downtown when I go to Fresno, but the Ramada was so close to the highway, and much closer to my morning meeting. And cost a little less.
Well, you get a little less.
The room I got was the accessible room for people in wheelchairs, so the layout was weird. I think they were hoping I wouldn’t turn the lights on and see anything too close… the lights required flipping various switches around the room and then turning lamps on individually. The air conditioner was also really loud. The bed and couch were comfortable and wireless internet is always helpful when you find other peoples hair on the bed and want to write a Unilocal review. The pillow cases were embroidered with «soft» and «firm» which I thought was thoughtful — except that the pillows inside were the same.
The bathroom was oddly lacking in counter space. My amenities included lotion and conditioner, no soap or shampoo. The towels were gleaming white — which made the dark hairs tangled up in them very easy to spot. Ew. There also didn’t seem to be any way to flush the toilet without the water splashing everywhere.
The free breakfast was not worth eating and the coffee atrocious.
I must mention though that the staff were very nice and the proximity to In and Out is definitely a plus. I don’t think I’ll be going back though.