Fresno Laser Aesthetics

I had an awful experience here. I had purchased 6 laser treatments and only received one. After my 1^st time I tried to reschedule and they booked the appointment only to cancel because the laser lady was not available. The next time I had a appointment they cancelled on me again, this time they apparently switched locations. My several calls were never returned. The time I got the very rude receptionist on the phone she said she would call me right back which never happened. I called again and she said since I cancelled twice (I never cancelled even once, they did both times) it was against their policy to give me the service I paid for. I asked for a refund and she very rudely said absolutely not. I asked to speak to the owner, receptionist said she would have her call me which they never did. Horrible all around. They are getting one star because negative stars is not an option.