CKM Auto Service

I took my car in because of a car leak. As they looked further into my car, they informed me with every step they took, how much the pricing would be and so forth. Not once did they do something until they’ve had authorization from me! Most shops go ahead and do work and charge you for the work, but these guys made sure to inform me how much the work would be and if I would like for them to continue. These guys aren’t trying to rip you off, they’re looking out for your best interest. The rep, Bob, was straight forward with me and informative. Made sure to contact me about every situation.
Man if you’re looking for a shop with professionalism and with people who know what they’re doing, just come here. There’s no point in checking out the other places down Blackstone just to get ripped off with them adding crap that isn’t even the problem. But if you want to be a victim, be my guest. Otherwise save yourself some time and just talk to CKM.
Side note, I actually took the time to make this review because I actually feel like we have a reliable repair shop in Fresno.

Driving from LA to the Bay Area my car broke down near Harris Ranch. AAA had a place they were going to tow it to but it was closed and no lot to leave it at. I quickly looked for other shops and due to the reviews I chose CKM Auto. They were closed also but we were able to leave it in their lot. I promptly got a call from them on Monday to discuss what happened and then by late Monday they called me with the diagnosis (not good!). I have to make the decision to fix it or junk it but decided either way I go I need to get it back home. The next Monday I drove up with a trailer to pick up the car and tow it back. Bob, who I had been speaking to the entire time, was there and had his guys help me load it onto the trailer. As far as price to fix the car, they were comparable to my regular mechanic. I don’t believe in searching for the cheapest, I would rather pay and extra 5−10% to know it is done right or to trust a shop to stand behind it. In this case, had I decided to fix it, I would have been VERY comfortable having them do the work and stand behind it. They never pressured me, were VERY helpful and honest in their assessment and when I told them I would come pick it up, extremely polite and helpful. I discount bad reviews when the main complaint is price, especially if the service is considerably better, which I felt it was. Oh and how much was I charged for the diagnostic and leaving my car there for 1 week– ZERO! Thanks Bob and CKM, I really appreciate your effort!

It’s been about a year since I took my car in for some rather extensive repairs and since those repairs were made it’s still running like new. I’ve waited because the most important thing for me is that any repairs made STAY repaired. These guys did a great job at a fair price. They informed me every step of the way the repairs needed and the cost of those repairs. They are obviously very much interested in customer satisfaction and establishing trust. I would absolutely recommend these guys if you’re looking for a straight up honest repair shop.
Look at my other reviews, I am obviously not a plant. There are blessings in life that make our lives easier, and right up there with not having an insane life partner is knowing a reputable car repair shop!

My 2007 Acura RL completely shut down on me yesterday. I was so depressed and flustered trying to call around to different Acura dealers to get a «guesstimate» on the repair I had researched the problem to be.
I was provided with outrageous prices and not to mention, rudeness.
After researching, I saw that CKM had great reviews. I called and spoke to Craig and received awesome customer service and patience (I actually phoned him several times because I was so confused). Craig provided me with a guesstimate that was reasonable. Had my vehicle towed in and repaired.
Picking my car up today (after closing time), I walked into his business establishment to be greeted by smiles from him and his employee. I have now found a awesome, reliable and most importantly, TRUSTWORTHY mechanic shop. The most honest mechanic I’ve ran across in a long time!
My vehicle is back on the road running great! You will not be dissapointed in this shop!!!
Craig, thank you and your mechanics for being so awesome!
–Sabrina

November of last year my transmission crapped out on my 2002 F-​150 supercrew.
I took it to CKM and they rebuilt the transmission, everything is running well. The repairs were done in a timely manner and the price was exactly what we’d agreed upon, no hidden costs or «unexpected additional repair issues» that you might run into with other shops.
They were very accommodating and explained all of my repair options in detail before moving forward with them.
Craig Chin, the owner, is a genuinely great guy. It’s nice to have a mechanic that will take the time to greet you, explain things to you and do quality work.
This is the only shop I take my truck to and they will continue to get business from my family and I.

Got a coupon in the mail. Decided to book my next oil change there. Very friendly service from the booking to the the waiting room. New location is great. Free coffee and cold water in the fridge, comfy chairs, tv, and wi-​fi. Bob was at the desk at my arrival and is a great guy. Conversed a lot and explained in depth of my car and more. It’s amazing that the mechanics use tablets to take pictures of the issues in my car during my inspection. Overall, great price and great service!

The worst service ever! I got a diagnostic on my car and decided to go elsewhere after I found a less expensive repair shop that would fix the same problem for half the price with same warranty and when the other shop received my car some of my wiring and connections on my car weren’t put back correctly… So much for going off reviews when looking for a auto repair shop in Fresno! So unprofessional and this experience will be put on BBB as well!