This location doesn’t deserve any stars at all. We use to love going to Carl’s Jr. But ever since we moved and this became the closest location to us it has been ruined for us. Not only has every one of our visits been very unpleasant because of the staff but each time no matter how specific we are with how we want our meals we drive all the way home just to find the complete opposite of what we wanted. I don’t know what is so hard about an original $ 6 burger on regular bun and no cheese and an order of medium fries and one $ 6 burger meal on regular bun that is so hard to understand. Then when we call to let them know our order was wrong once again who ever is on the other side of the phone is so unbelievably rude! Long story. Avoid this location at all costs
Bill S.
Tu valoración: 1 Fresno, CA
Not once Not twice try their food three times everytime worst tasting food. Main reason this place has so many negative reviews is same chef who cooks in the back for many years. I have seen this guy for past 5 years working at same place. He always assemble sandwiches in so hurry and undercooked way. Indian girl who work in morning shift makes worst oreo cookie shakes she is always more busy on phone or talking to other people and less attention to food. Worst place to eat. Avoid at every cost unless you wanna get sick. My Dog can provider better customer service then these people.
Ritchie T.
Tu valoración: 1 Fresno, CA
I rarely if ever eat at this Carl’s Jr. The inside is a complete dump, especially the restrooms. Bad customer service and food quality hit and miss. By far more misses! Today 4⁄25 I felt like a Famous Star combo(should have cross the street and got«In N Out») but obviously didn’t. The cashier was completed irritated by my presence. No smile, no personality, straight bland! Smiled the whole time to see if she would budge, nope! Bitter as hell! The food quality sucked, as you can imagine. Onions and tomatoes as I requested none, fried zucchini taste last old oil(gross!) and my burger must have been sitting there for hours. Thank God for my Barq’s 32oz root beer and two ranch packages, at least they tasted great! Nah, me think not!
Veronica E.
Tu valoración: 1 Tustin, CA
The service here sucks very poor! Employees on their cell phone while sweeping up the dining room… the cashier ringing us up was rude and seemed distracted when we walked in they were gossiping with the manger shift lead whatever their called
Dylan M.
Tu valoración: 1 Fresno, CA
Cold food that had been sitting out for a while, cold, limp fries… come on, if youre gonna make me wait 15 mins in the drive thru the least you could do it give me fresh food. Avoid this Carl’s jr
Adrian M.
Tu valoración: 4 Fresno, CA
Relatively ‘fresh’ food — for a fast food chain, that is. Place was clean. I saw some not-so-great reviews prior, maybe they are improving.
Gloria P.
Tu valoración: 5 Modesto, CA
Best customer service I’ve ever received at a fast food restaurant. The guy working was super friendly and helpful. Location was clean. Overall a great experience.
Danny G.
Tu valoración: 3 Fresno, CA
Great late snack but when a big girl is working shw doesn’t make milk shakes at all so that blows because shw is lazy. Rest of the staff is supwr friendly
Jane D.
Tu valoración: 1 Fresno, CA
By far the worst Carl’s Jr I have ever been to, ever. Pull up in the drive through… silence. I wait about two minutes, luckily there was no one behind me because what I got was more silence. Finally I say, «Hello?» This lady immediately responds with, «What do you want?» VERY rude. First of all, you are suppose to greet the customer waiting in the drive through so they know you’re there. Secondly, you ask them, «How can I help you?» Instead of sounding like a b*tch. Anyway, ordered a chicken sandwich and left. Never going back there again.
Stephanie L.
Tu valoración: 1 Fresno, CA
I was with SP and another friend when we went here and yes… we had to go through the drive thru THREE times to do three separate orders. I worked fast food when I was 16… it’s not hard to do separate orders in a drive thru. We found that out after about 10 min of waiting for someone to answer to drive thru… sorry we interrupted your back room fun!
Carmelita S.
Tu valoración: 3 Fresno, CA
This Carl’s Jr. has made some changes… for better. Drive-thru was speedy and food was delicious; good temperature. The only thing is that this restaurant is located on a not-thru street/dead end and there is this homeless person with shopping carts, tent, cooler… camping right next to it and this makes me nervous. i would not go here once dark sets in. A shame.
Michael C.
Tu valoración: 3 Fresno, CA
Its nice to see they finally remodeled this place. It use to be dirty, and slow service. But they have done a good job changing the staff and the décor!!! The food was good and the service was way better than years past. The bathrooms were very clean!!! The jalapeño burger i had was good, and their onion rings are always off the hook!!! Nice place to grab a late nite burger!!!
Joshua B.
Tu valoración: 1 Fresno, CA
The place used to be good. After the stoners working nights there managed to screw up my order three times in a row, I figured out that they just suck now. I left messages with the manager and even bitched to corporate, and while corporate said a manager would call, no one ever contacted me. I suspect the owner is no different from the dropouts he employs. Permanently off my list of late-night joints. Visits: 10
Michelle C.
Tu valoración: 1 Sacramento, CA
When I was a little girl my mom said before I would eat in any restaurant I would check out the restroom. If the restroom was not clean I wouldn’t eat and my mom says I was right every time. The food was always horrible. Had I stepped farther into this Carl’s Jr. before ordering I would have turned around and walked out. Yes, truly, it was that bad! I’m not even going to talk about the quality of the food because the filth is in this restaurant should be enough to deter you. The ceiling has chunks of paint and sheetrock missing and you can see spots that have been patched and the mesh is just hanging there. The booths were a blackish grey from the dirt and grime. The restrooms were dark and not clean and there were baseboards missing(either whole tiles or pieces) in the hallway leading to the bathroom. Trust me, don’t entrust your digestive health to this fast food chain. Hit one of the others off 99 because they have to be cleaner.