US Post Office

I’m glad everyone hates this Post Office. It makes it easier for me to be in and out in no time. I have always been treated well here. The clerks are fast and efficient and know their job. They aren’t here to be your friend. They want you out so they can service the next person.
You can park in the lot behind Hooters to avoid the meters on Horace Harding. That is if you aren’t too lazy to walk a few extra feet.
The self service area is huge so if you need to sort your mail or get hints in order yon don’t have to worry about space. Just be mindful of using the scale and distribute the weight evenly of your package as not to have it returned for insufficient postage.
Drop off and pick up is fast and easy because it’s a small post office and they know what they are doing.

The worst place in the world. Rude & clueless staff except for a black man who works in the back hes the only one who seems to know what hes doing and is very helpful. the rest of the employees suck and there is always a huge line & not enough staff

Omg can I leave negative stars!!! This is the worst post office on the planet! Run away from this place. I’m actually thinking of moving because of them. This post office is the laziest most unprofessional business I have ever seen in my life. Manager is lazier than his employees. Came out looking like a 70’s dancer with his shirt unbuttoned down to his chest hair what a douche! Stay away from this PO…-2 stars!

i ship 1 – 20 packages via USPS almost every day, i print labels from my computer to save time at the post office (mine and usps sales representative), usually i go to the Rockefeller Center location where very friendly ladies always SCAN and always give me a receipt for my packages (as a proof that the mail was sent out), as i currently moved to Fresh Meadows, 11/​03/​2015 i went to 193 – 04 Horace Harding Post Office Location with the 7 packages to be scanned, there were only 2 – 3 people in the line, and 3 Usps workers at the windows. as i got to the window the lady refused to scan my mail, she said she can take it but she won’t scan it, so i won’t get my receipt. i explained her that i need a proof of mail acceptance, but she refused again. basically with no reason, she said she is busy and called next customer. (there were 2 people behind me). i asked her to call the supervisor, she told me he is having lunch, and i can come back in 2 hours. i’ve waited and then tried to explain her that she will spend more time arguing (she was very nervous and kind of rude) with me instead of just scanning the mail, because scan is so easy and fast. but nothing changed, no acceptance, no supervisor. i end up driving to Jamaica Ave station, where all my packages were scanned with no questions…
Workers at the window are so rude, lazy .and not helpful. they just don’t want to do their job.
i already have sent the complain to
,
but not sure what i have to do, because i will need to come back there…

Your typical neighborhood post office, nothing special, nothing to complain about. The inside looks the same as it did from when I was a kid. Workers are emotionless but gets the job done. I only had to pick up a package, not much service needed there nor can you really mess that up. The motto is «In and Out» — don’t expect to be greeted with a red carpet and you’ll be fine.

This post office is already notorious, so I don’t think a thorough review is necessary. All I’m going to add is that they like to keep your packages hostage for you to pick up. They rarely even attempt to deliver your packages as they should (they only confess this when you tell them you have a security camera to confirm they’re lying), they don’t even notify you to pick up your packages. Their phone is always off the hook so they can avoid all the complaints they deserve. They really should shut down.

Why you cannot call me and my cell phone number is clearly on the package?24days passed and no one told me the status of my package until I found the problem on ur website. Now I have to try to contact your customer service and I just have 20 days left in this city. No email from usps remind me of this problem. Plus I’m definitely sure that I leave the correct address to the sender.

This place would be a perfect target for domestic drone strikes. Hopefully with no postal employee survivors as their incompetence and consistently rude behavior would make their collective demise a fitting ending. I am talking about the two «Kunts», (with a capital K) who work here: namely and east Indian and Chinese beotch. Both display a nasty disposition, always rude and have zero customer service skills. It is very evident they do not want to do their jobs. They both deserve to be fired and unemployed begging for scraps on the side of the Horace Harding expressway.
I came here on 05/​27/​2015 to process a damage claim after receiving incorrect information from both the Union turnpike & Glen Oaks locations. It is very clear the USPS has some unspoken policy to avoid processing claims by perpetuating substandard employee service to all clients and customers. No one wanted to help and actually purposely provided misinformation to dissuade the processing of my claim. The idiotic east Indian woman once she realized I did not bring my damaged item into the office quickly tried to misinform me to bring it to the Jamaica location simply because it was closest to my address. This is a tactic I have seen being used by 3 other locations on the same day: Union Turnpike, Glen Oaks and now this location. I only discovered this when I actually went to the Jamaica PO location and a supervisor informed me in person ANY PO location is capable of processing this claim!
Avoid this location if you want helpful and courteous service. You will only be disappointed and leave in a bitter mood. The two old crows working here need to be retired pronto. Send them to work as domestic slaves, indentured servants to some rich Saudi who owns a carpet store franchise on Long island. Maybe after being chained to a radiator without food, humility can be learned and as customers we can finally expect some semblance of normal friendly service. Otherwise, deport them back to work in a third world sweatshop for pennies on the dollar.
Perhaps someone needs to go postal at this location. Can always say it was Shiva, the destroyer who influenced some old bag who «used» to work as a clerk…
For the USPS verification, my review is in conjunction with the following claim:
Claim ID #: 3 338 909 and tracking ID: VJ313371096US

Worst post office! They always have their phone off the hook so you get a busy signal. If you are fortunate enough to get someone on the phone, they are rude, abrupt, and unaccommodating! And they aren’t any different when I go to the post office and need assistance. I am expecting two packages that are apparently lost or hung up in the system. When I called the main # for this post office this morning, I got a busy signal (as usual), so I called the manager’s number and a woman picked up. When I explained to her why I was calling, she told me I have to wait «because there is a customer in front of her» and she said in a very sing-​song patronizing voice, «I’ll be with you in just a minute»… I’m sure you all know that meant, she wasn’t going to pick up the phone again. I held about two minutes and hung up. When I called back five minutes later, there was a busy signal on that line also. I’ve been trying three numbers I have for this post office, ALL BUSY SIGNALS! I called a Customer Service number (that office is in NY, and the girl I spoke to told me she is aware that a lot of post offices do that. As someone else commented in her post, they have no clue what customer service is and they need to be taught. I have a customer complaint number that I have used on a few occasions in the past, and they DO take action and follow up. I would suggest that anyone having a problem with a post office in the Queens area should definitely call the customer complaint # and here is that # for you. (718) 348‑3900. The customer complaint office hours are Monday — Friday, 8 AM — 4 PM. I plan to call on Monday morning. The problem is pepetuated because not enough people take proper action. Venting on Unilocal will not solve the problem! These are Government employees whose salaries come from our hard earned tax dollars! PLEASE CALL THE CUSTOMER COMPLAINT # WHEN YOU HAVE AN ISSUE TO REPORT. WE DESERVE PROPER GOVERNMENT SERVICE & ASSISTANCE THAT WE ARE PAYING FOR!!! CALL THE COMPLAINT # AND VOICE YOUR GRIEVANCES!

The lines move a little quicker here than the one on 71^st Avenue and there’s usually more staff on duty. The hours are also more accomidating. They also have a self service station that’s open 24 hours so if you can’t make it in time you can always use that as a back up.

This is by far the worst post office I have ever dealt with. Three of my packages have never been delivered, despite tracking information indicating that it has. They do not re-​deliver if you ask them to. Customer service is absolutely horrible. Each time I’ve had someone say this would be investigated and someone would get back to me. Not once have I received a phone call following up on my package. If you want to know what’s going on with your stuff, you will be the one to call and wait for a long period of time before speaking to someone. I will never ship anything via usps to avoid having to deal with this postal office.

None of the staff knows what customer service is.
Don’t go there expecting any helpful answers and definitely avoid going there if you can.

We love this post office! Great service! The workers here are friendly & polite. Anytime we need to mail something, this is always the post office that we go to. It is not the nearest post office to our home but sure worth the trip!

Pretty bad post office. Indian and Chinese lady has a pretty nasty attitude. Ive been here more than one time unfortunately. Gets worse and worse, new rule every-​time. I only come here because ts near my home.

I don’t know how much longer the US Postal Service is going to hang on. When they were the only game in town and being subsidized by the US government, they had it easy because they never had to turn a profit. In these days of e-​mail & competition from UPS & Fed Ex, the USPS has to struggle to survive and they are failing miserably. When was the last time you mailed a letter or package at the post office? Don’t get me wrong, I like the USPS and their prices are pretty good, but they need to step it up, expand their markets and make themselves modern. I used to collect stamps as a kid, but nobody does it anymore, so you’re not making money there.
I went to mail an envelope package yesterday and it was $ 2.53, pretty reasonable. Sometimes the lines are ridiculous and they don’t care that the line is out the door. If I’m a postal worker, I have my job security and my government pension, so why should I care? If you don’t focus on the customer like in any other «service» industry, you’re going under. The people there as well as their equipment are dated as well. Not too long ago, they were still using 5.25″ floppy disks to log onto their register systems! Welcome back to 1980. They’ve probably upgraded to 3.5″ floppies by now. Just yesterday, I got a CD in the mail advertising their
program. Really? Who does that anymore? Even AOL stopped doing that. Thanks, USPS, but I have enough coasters. Poor management, service and planning for the future (lack thereof) are going to sink this institution.