Kohl’s

Well, it's 5 stars.

This store in a strip mall along with Boston market, Red mango, Starbucks, Children’s Place, among other stores. I don’t actually shop in the store, I mainly use the Buy Online Pick Up in Store feature which is pretty disappointing here. The option to pick up in store is meant to be convenient and easy; it should only take 10 minutes or so to go in/​out of the store. You show the customer service associate your pick up bar code from your receipt, the associate retrieves your items and you should be able to leave in under ten minutes. The store even offers a couple of parking spots dedicated to the feature which means they’re trying to enforce that it should be a quick and easy trip but it’s anything but. I usually come on weeknights, most recently on a Tuesday at 8:30pm and it still took over half an hour wait time and there were at least eight people on line waiting after me. The slowdown at the customer service desk is not only due to the number of returns the associates have to process but the associates themselves who take forever just to process one person. I’ve seen associates walking around doing nothing. Clearly they are not being assigned to the appropriate tasks/​functions and being utilized in the most needed areas, instead they just stand around twiddling their thumbs. It’s so frustrating to see the lack of urgency. No one cares that the line is building up. As a customer it makes me want to avoid buying from here or at least very least just have my items shipped which obviously would cost Kohls more money when I get free shipping, so why not create a person/​line dedicated to processing pick up items and process returns as a secondary function. Instead you have people like me waiting behind someone who is trying to return 10 items and somehow always has an issue with their return. Incredibly frustrating experience each and every time. Two stars is only b/​c they do carry a lot of items.

I typically like going to this Kohl’s even though I live very close to one in Brooklyn.
This Kohl’s is definitely a lot bigger than the one near my house. It has 3 floors of endless items, clothes, and everything you need for home and clothes.
Lines are crazy especially on Fridays, weekends and during the holidays. However, there are instances where the line does move fairly quick if there are a lot of cashiers. I usually find what I want at this Kohl’s and since I have skin allergies and most of their clothes are cotton, it works out perfectly. I also enjoy that send loads of coupons or deals online and via mail.
One thing I dislike is that the Guest Services line is usually slow-​ish, but I tend to take care of what I need to do quickly.
I also love that this Kohl’s is close to different restaurants, fast food spots, clothing stores, and the AMC theater.

I don’t like coming here bc of long lines so i mostly shop online. Just came back for a return of an item. Bad decision! long long line at the return center. Wasted the longest 30 min of my life. I only had one item but ladies ahead of me had like bagful. Crazy. And this was during the 40 minutes before closing hour on a weekday. I originally thought I can come in and out less than 5 min. By the time I was called, the customer service was not as good as well. The cashier wanted to leave and go home already.

This review is for online order pick up only. It’s not as convenient as you think. I ordered 2 items (2 different orders). When it’s ready for pick up I get an email with an order number (no upc code) for each one. When you get to store, you have to go to customer service in the back to get an associate to help. The associate then have to take you to a register to look up each order (she have to key in each order) to get corresponding information to locate the items in the back. When she retrieves the items, she again have to key in the order number to ring up the transaction. So this supposingly convenient transaction take almost 15 minutes!

The Kohl’s here in Fresh Meadows is «ok».
Nothing crazy about it. It’s never anyone around to help you if you need it, that’s for one.
It’s a pretty big store so that’s a plus. They have a lot of name brand items which is another plus. The store is kept clean, things are pretty easy to find in here.
The lines are always long so be prepared to wait a while.

3 floor Kohl’s, quite massive! The entire store is very well organized but sadly, the baby section for clothes looks underwhelming with it’s layout and poor selection in their clearance racks. The clearance section for the baby section doesn’t have that many great brands. The one in Rego Park, you would find Nike, Adidas, Carters, and more. The ones here are very boring and tacky.
3 floors but only 1 floor has registers! The madness! It’s bad enough that only the main level has registers, but I can’t even figure where the line starts. Another odd feature about the entrance to this Kohl’s, the main door isn’t automatic but the one to the side is! I see a bunch of mother’s with their strollers using the non-​automatic door because the side door is poorly visible and since the main door isn’t automatic, we all have less reason to believe the one on the side would be automatic! Why not just make both door entrances auto?!

To be fair, I went in, exhausted from trying to find a spot in the obscenely overcrowded lot, took one look at the line and left. There were — this is NOT an exaggeration — no less than 30 or 40 people on line to pay. The line wasn’t moving, either. When I need to get something at Kohl’s now, I would rather go to Levittown than Fresh Meadows. The extra driving time is about equal to the driving-​around-​Fresh-​Meadows-​looking-​for-​a-​parking-​space time.

I went online. Looking for a good pair of sneakers. On average i walk about 3 miles a day. So i need support for my feet, as i am often standing. These sneakers provide you with a good grip onalon surfaces. No matter if I am bike riding, trekking off road or just walking they provide amazing comfort. The bed is very soft and pliable, got them on black, as that was the only color they had and knowing from experience that NB makes such a great shoe, 90bought 2 pairs for $ 90.
I highly recommend this model sneaker great arc support, plenty of room, they are run true to size and the level of comfort is excellent. Now i them for a 2 months and i am so happy with them. I look forward to being able to find them again when my 2^nd pair gives up.

The one thing I love about Kohl’s is that they carry just about any and everything. A bonus for me is that there’s always a sale, discounted prices, and coupons. I can shop and earn Kohl’s cash that can be used during a specified date to purchase additional items.
Returns and checking out can be a horror. Today I experienced a line wrapped around the 1^st floor lobby. Although it seemed to move every 6 to 7 mins my patience does not run that deep. It was a zoo. People cutting the line and children running around like endangered animals– I just couldn’t take it.
As I approach the front of the line a woman slides in front of me. I look up from my iPhone with a puzzled look because I didn’t want to ‘set it off’ like Cleo. I held my composure and calmly told her she had the wrong person.
Another woman standing in front of me chimed in and said, «It’s the same difference». I said, «where? if that’s the case let her cut you.» She had no response. The woman said, «okay, I’ll leave.» I looked at her and told her that will be best.
FOH!

Well at least it was not hot as hell in here tonight. Me, yes I was in line with the other 300 people. It looked liked something out of the seventies, I had a flash back of standing in line for a Rolling Stones concert at a tickemaster location. This is what happens when everyone has that 25% off anything even sale stuff.
The lady in line in front of me asked me to help her find the coupon on her phone. She handed me her phone and it was all in Korean or Chinese and I said, I do not know how to locate in that language can you make it English. The one thing I saw on the phone helpful was the word Kohls, so I said, push that and maybe it will come up… and it did… YAY!
This place has posted its hours which seem to be midnight each night leading up to Christmas. They seriously need to look at the staffing issues for the check out area. The fact that customers are lined up to the wall in the junior department is ridiculous.
Anyway, thanks Kohl’s for sucking me into the line with my 25% off. I stood there and watched people be pissed off and stupid and you name it. It was a bit like ticketmaster without scoring Rolling Stones tickets. For the people who are not of the era of ticketmaster and standing in line, you can Google it. Those were the days… I think.

Is it really that hard to get items that were bought online for pickup? Surely, this Kohl’s knows how to choose their employees wisely and by wisely, I mean, excellent at employing incompetent workers for customer service. Not only was the so called, «representative» extremely rude and unprofessional, she really can’t do a simple task. Guess that’s why they were stuck working at night so they would see less customers versus during the day time. I am still waiting for my online pickup and it has been over 30 minutes. Get it right Kohl’s, you really don’t need a HS diploma to get these things done.

I have been going to this location for a long time and have had some great experiences. I was on line Thursday afternoon and was lucky enough to get a Game System which gave me $ 75 in Kohl’s Cash to use next week. I also went Friday and it was completely packed. There were people all over and complaining about the huge line that pretty much went around the entire store. I had just a couple of items and I asked a rep to help me, and she recommended that I use the kiosk. I was EXTREMELY HAPPY that I would be able to buy these items and get them shipped to my home for free by buying them using the kiosk. This also meant that I didn’t have to wait on line which would have easily taken about an hour to get to a register. I can’t tell you how ECSTATIC I was walking out of Kohl’s and not having to wait on that line.
I definitely would recommend this location for its convient parking lot but more importantly for the staff who work there. For all the customers who were complaining just be polite and patient with the reps and they will go above and beyond to help you.

Kohl’s has a very generous return policy of 365 days, that’s 1 whose year! It’s nice to come here or shop online because Kohl’s give you something called Kohl’s cash when you shop with them. Kohl’s cash allows you to use it like cash at Kohl’s. Unlike most stores it’s a sizeable amount that they give you, not a few cents here and there. For example, I bought something in the range of approximately $ 500 and I got $ 80 Kohl’s cash, what store will give you that much money to spend just because you decided to shop with them?
The customer service is courteous and always helpful. Returns here are fairly quick. However, the purchase line appears to always be long and a bit sluggish at times. Whether it be a regular day or a major holiday, the purchase line is always long. If I could advise the store of one this is to hire more people for the registers, but besides that, this store is a nice Kohl’s to go.

Okay so I applied online for a seasonal position after getting an email that they were hiring– although I have a full time job I was willing to work Monday through Friday from 6:00 on. From the application I filled out on line they asked about of 8 Weekend days how many could I work — I replied 4 — I got an email to come in for an interview– I left my full time job early for the interview only to discover that 4 other people were scheduled to be interviewed at the same time — wtf — then after stating when I could work and being sent back to the break room to wait for a one on one interview– when I was interviewed I was told my schedule did not work for them — again — wtf — I told you in the application when I could work. I have a full time job and was willing to work five nights during the week and 3 Saturday’s and one Sunday — which was the criteria — only to be told that my choice of hours was unacceptable– meanwhile I was the best dressed person there — there was a woman in sneakers and jeans. I told the manager she completely wasted my time — don’t apply to Kohls unless you want to give up your life and probably your first born child /​also have NEVER been on a group interview before — I used to be pro-​Kohls — no am anti-​Kohls — don’t apply unless you have no life #kohlshiringsucks!

Absolutely terrible service!!! The so called store manager is my reason for this terrible review. I wish I could give zero stars. I love Khols but believe me when I say do not waste your time in this location! First of all, I went in here with my father and my daughter. My Dad needed to exchange a pair of sneakers for another size, he asked a sales person if they would be able to check if it was in stock in the size that he needed, she explained that she was new and didn’t really know how to do that and turned us in the direction of customer service desk– (okay, totally understandable). So we pick up a few things before heading over there. We get on the line and wait about 20 minutes– (we are still being patient at this point). The girl behind the desk says she can look it up to see if they have the size that we need but it would take her some time and the line is long, we should just go check in the sneaker aisle– (what?!) She decides to check it after we basically beg her and they don’t have the size… Well okay, can you ring up these items we have– she says no you need to go back to the check out line… Seriously?! We then see a manager who doesn’t have a name tag and she literally ignores my father– like IGNORES him, and turns her back and walks away. He then says excuse me a few times and she’s turns around and says DO NOT RAISE YOUR VOICE TO ME— she just walks away and says follow her and goes to a cashier and says to the cashier– «deal with these people”— this is when I get involved and I follow her and ask her to see her manager, she’s like I’m the store manager and trust me, I was SHOCKED! I asked her if this is really how a manager conducts them self? She’s like EXCUSE ME AND WHAT WAY IS THAT? I said with an attitude and she’s like, what attitude and since she’s basically getting loud with me my Dad walks over and says you completely ignored me and she’s like listen sir and waving his finger in his face, your phone rang– which is true and like a human being he looked at it quickly to see who was calling and that is when she walked away. I’m like this is the attitude I was talking about, I need your corporate number and your name. She tells me after you pay you can find the number on the back of the receipt and I’ll give you my name when I’m ready. Yep… When’s she’s ready so I googled the corporate number and called them myself… Hoping to hear back soon.
In conclusion, if that was really the store manager then how do you expect the employees to actually do their job!?!

I do like Kohls but I don’t like how their signs always say 30% off the ENTIRE store and yet there are exclusions that you only find out about once you get to the register. Doesn’t «entire store» mean everything in the store? It’s nice when, once-​in-​a-​blue you get the 30% coupons in the mail, but that’s not very often. The store is a bit pricy but it’s pretty good for the most part. They have really nice clothing and accessories. I also like their make-​up department. The shoes are nice and I like that they sell home appliances as well.

I don’t want to give them any star — because they don’t deserve it. If u can’t find any other stores and this is your last option please stay away from makeup section, there is a employee named Regina and she might hit you if she see u testing the testers!!!
Shop at your own risk, in this entire America khols could not find anyone to work but her.

Came here yesterday to look specifically for nike running sneakers. It was probably around 6pm. I went to the lower level and it took me 20mins to figure out prices for each shoe because a lot of them were missing prices. The boxes were all over the place in wrong sections and when I finally found the shoe I wanted I couldn’t find my size. Another 20 mins looking for another size. Then I go to wait online and there are screaming children running around giving me a headache.
I feel like the workers should have made a point to find the parents or even scold the kids. I’ve seen it done before and it works. I don’t know about anyone else, but if that was going on and I was shopping for more than 20mins on that floor I would have walked out of the store.
So besides children and the unorganized shoe rack, it was ok for the short amount of time I was in there.

2 stars only because I shop and know the store well, otherwise 1 star. Cashiers here are just there. Work more like robots. If you forgot a coupon, they wont ask. When you get you receipt, they dont tell you what you saved, and this is when there are not even busy, No needed to rush for another customer, when there aren’t any. Maybe I can get a job here. It seems easy enough, just scan the item get paid and out you go. I don’t need to extend my customer services. Oh, they do say thank you.

You can’t beat this place for customer service. The eyewear products are of low
quality, don’t buy sunglasses here, the
selection of clothes have improved but
the kids shoes could be so much better.
Always come with a coupon — the items are pricey without it… most of the kitchen products are very good quality. Easy to
shop here especially when the lines are short.

Every time I go to the Kohl in Rego Park i get disappointed and I end up at this location. It seem like the Fresh Meadows location has more selections.
Probably due the the larger size of the store?
The men’s department downstairs has more items and a large variety of sizes. It is not crowded except in the parking lot!
If you don’t go early good luck finding a parking spot!
And don’t get tricked going to the back roll of spots, they are all reserved for the business in the area.

Although I live right across the streeet from This department store I go there very rarely. This place is always crowded, I can never understand why. I agree that you can get good deals on a few items but… My God, the time you spend in line is crazy. The cashiers are very friendly and helpful. Overall great place to get great bargains during those hot sales.

This location used to be a Kmart and before that it was a Bloomingdales, I guess as the neighborhood changes business moved in to cater to different demographics and each of them didn’t seemed to last too long
The stuff they carry are good value, we have bought tons of towel from this store, and that similar quality ones usually goes for more at other department stores
Can someone explained to me why kohls only have register by the door instead of having it around the store in different departments? There have been times that I just gave up when the line was around the store?

I’ve been shopping at Kohl’s since they opened.
It’s not a terribly remarkable store, however you can’t beat the sales and the Kohl’s cash. This location gets way too crowded sometimes, along with the rest of the shopping center.
Add to that rude customers and too many unruly kids attached to them, which means there have been many times I’ve gone to pick up a few things, then promptly walked right back out because of the long lines and nauseating atmosphere.
For those reasons, I try to come very early or very late. Weekends and sale days are almost never an option for me.

This Kohls is like mom’s neighborhood department store. She loves it there and whenever i go home… i go with my mom there to browse essentially.
OK so for Kohl’s as a chain — If you have a Kohl’s card, if you spend a certain amount, you get «Kohl’s Cash» back. Something like 10 bucks for 100 you spend or something and you can use that as cash to buy Kohl’s products. One reason why my mom like shopping b/​c everything keeps adding up. Buys, returns, everything.
Why do i like it? They have a decent selection of stuff, clothing is competitively priced and it never seems too crowded where i get flustered with so many people around me.
The whole area is ok — they have a large parking lot, a 5 guys, starbucks in the area — applebees across the street, A movie theater and a bar/​restaurant down the block (used to be a hooters it’s something else now).