Tanner’s Paradise

After signing up for a 3 month program, I was told that I could cancel my membership once my 3 months were up. I called today spoke with Catlin (Maybe spelled different sorry) and was told I would have to pay another month before I could cancel my membership, because I had to pay for 3 whole months. I have only gone a few times in Feb. as for March I haven’t gone at all. We moved to another state and I called to cancel my 3 month contract since it was 3 months, but I am now going to pay for 2 ½ months that Tanner’s Paradise will just pocket the money. Personally if a company is this shady in their contracts buyer beware! Also if it would be important for your team members to know this as well and tell the buyer before they sign. When I signed up the person who helped me had to call someone just to understand the membership.

For someone who never tans and is super paranoid about being in a small trapped hot space (remember that scene from I Know What You Did Last Summer and the tanning bed thing? Hell no), the experience here was great! The girls are total sweethearts who all get tans themselves so they can speak from experience. They also care about you not burning if you don’t tan frequently, so they make sure to start you off at an advisable level. Even the girls in training will call the more seasoned employees to make sure they’re making the right recommendation.
The facility: the owner definitely needs to take a little more pride in the place, walk through and do some deep cleaning and fix some of the cracked cases. They also need to throw away all those old stereos and do some major dusting. Don’t worry, the girls always sanitize the beds, but there’s only so much they can do if the owner won’t upkeep.
Some tips if you don’t go tanning often:
1. Bring sunglasses. Their goggles are tiny and don’t stay on, and you can’t see through them.
2. Buy tanning lotion from Amazon before you come here. You’ll have to buy a $ 45 bottle here and it’s convenient but expensive.
3. Buy the star packages. For 20 stars, I came back five times (costs 4 stars each time) and it cost me less than individual sessions.
4. Use the STICKERS! They’re free and help you put your results into perspective. I have a cute heart that I always look at. Started from the bottom now we’re here… all tan!
5. Start off with the lower level tanning bed for 8 minutes or so on your first day. Be patient and slowly build your tan. Start a week before you need to be tan. I came back every other day for a week and it was perfect.
6. Oh yes, the tanning beds have fans — they automatically turn on with some of the beds, but not the Saturn beds. I discovered it my second time and was so thankful. Don’t forget to turn them on, it makes it more bearable to last 15 minutes.
7. The Saturn bed works! Just don’t forget to turn around. The bottoms of the tanning beds are hotter than the top, so if you rotate you’ll get an even tan and won’t burn.
8. Ask the girls to give you 10 minutes to apply your lotion before you push «Start» on the bed. You need time to evenly apply the lotion and get nekked!
Pretty good experience, looking forward to infrequent touch ups with cute heart stickers!

They are very expensive ! Since this is the only tanning place near me I have no other choice really! I’m trying their red light therapy session. I notice that the bulbs are fading to white color … Not sure if this is really working. This is my 16^th session so far I don’t see anything difference.

I wouldn’t consider myself a «Guido» from jersey shore, but I’ve had my fair share of tanning encounters with various salons. Though this one falls on the more pricy side of the spectrum, the beds are the best I’ve ever tried. The girls are surely professionals and are able to connect in a way that assures their trustworthiness. They don’t appear as normal «salespeople» and will genuinely want to find out the purpose in why we’re visiting them. As a result, by the time I left the salon, I had a lotion in my price range, a tan that didn’t leave me orange, and I learned that the amount vitamin D in one session in their beds is the equivalent of vitamin D in a 100 glasses of milk! WOW! Take that doctors!

The girl working up front tonight was so friendly and sweet! She made sure I knew what I was doing with spray tan, and shower great customer service small talking with me. I’ll find out the quality of my spray tan in the morning, but as for service and cleanliness A++++++++++ thank you!

DO NOT COME HERE!!! The worst experience by far. I called yesterday inquiring about my first spray tan to help even out my skin tone from a sun burn a while back. The lady at the front seems more interested in her phone than she does her customers. As soon as I got out of the machine I knew it wasn’t what I wanted. She told me it would take 6 – 8 hours for the color to fully set in, but I woke up today not surprised at what I’m seeing. Uneven blotchy and the problem I posed them with is still unfixed. I have asked to speak to management twice and have been told both times that they will contact me via phone, but have yet to hear from them. I will post pictures.

It was my first time getting spray tanned and I had several question I’m curious about it. the girl who worked at the front desk wasn’t nice she was unpleasant I had several questions she couldn’t answer them. On top of that she didn’t explain anything to me but walked me in gave me shower cap. the experience was plain weird. and look like she wasn’t happy where she was working her face never had a smile she was rude and mean looks like she had a bad day this was awhile back ago 5 months ago. and They’re spray tan sucks

I’ve only ever done the mystic tan here, so I can’t speak for the beds. This place is ok. Tacky décor, expensive prices and it’s ok on cleanliness. It’s one of the the, if not the only, places to get a mystic tan in fremont. If you are on a time crunch than this place will do the trick. Otherwise, I go out into San Leandro to take care of my tanning needs now.

I bought a month of unlimited tanning from Tanner’s Paradise for around 100 dollars. I thought it was a good deal because you can tan at any Tanner’s Paradise location. Of all the 4 locations, I used this one, as well as the one in San Ramon. I noticed a few differences between the two salons.
The San Ramon location is A LOT nicer… I didn’t really like the Fremont location. This location just wasn’t appealing to me. The rooms dont have mirrors in them, I thought that kinda sucked. The tanning beds at the San Ramon location were so much nicer too. The standard bed has a different compartment for your face that you can turn on or off, which was nice because I don’t really like tanning my face that much. But at this location, the standard beds dont have that option. I also noticed that these beds aren’t as strong as the one’s in San Ramon.
I didn’t really mind coming here to tan, but the last time I was there, I noticed that while I was in the tanning bed there were little white flakey things all over me, and at first I thought it might have just been dry skin… but then I noticed it was all over the tanning bed and I’m pretty positive it wasn’t from me. Gross. The beds also kinda smelt funky. and shortly after I had a bunch of little red rashes all over my legs and stomach area. Anyways, that was my last time tanning here.

This is for hiring Alisha, very sweet and very helpful.
The girls they’ve had in the past mostly give blank stares and or plane comments that seem to require little to no thought process.
Alisha is incredibly accommodating and has great customer service. Only come back here for her– and also I only use spray so don’t know how good/​bad beds are but spray does the trick. Esp for a place in Fremont if I want my $ 60 quality airbrush tan I go to sf :)

Update (April 22, 2013)
I received a phone call from the manager Hope today (five days after the incident). She was very apologetic and refunded me the stars that were used from my last tanning session.
I don’t plan on purchasing any more stars or packages once my stars run out. There are much better tanning salons in the bay area that are worth paying the premium. I heard Pleasanton has a few good spots.

Friendly staff and incredible beds that actually get you tan!

The beds here will get you tan. I’ve tried some other places in the Fremont area and have been disappointed. Tanners Paradise is by far the best place in town. The décor is kind of tacky, but I come here to tan not to feel like I’m at a spa. They provide eye wear now which I really appreciate. The prices are a little high, but I guess it’s because their tanning beds work!!! Parking is a pain since they share a parking lot with a bunch of other popular businesses.

I had been searching everywhere for a good spray tan, but it was looking like I was going to have to go out toward Pleasanton. Then I came across this place, which I was hesitant about to begin with because of some of your reviews. To my surprise it was AWESOME! Mind you I’m quite pasty, so I was nervous to be orange or streaky. After asking the sweet knowledgeable girl, Elizabeth, a million times if I’m going to look like a Jersey Shore cast member, she assured me that I wouldn’t. 4 hours later I was able to walk around the house sans pants without feeling like Casper or awaiting some smart ass joke. Thanks Elizabeth!

I like the tanning salon, pheonix or saturn beds only:) friendly staff, can’t book apts, I found the 130 dollar lotion for 40 bucks on amazon and eBay. Money saver. The beds are extremely expensive compared the other areas. Even the peninsula and Pleasanton., but average cost to stay I’m business in Fremont so I do respect that. Over all pretty clean, and cute stuff for sale. And did I say great staff? :)

I went here a couple of times last summer just to get a nice base tan for a trip that I was making to LA. The place is nothing special. The customer service is lacking in a major way and they really don’t seem to care that they aren’t doing a good job. Their lotions are majorly overpriced and they don’t really have good deals for their packages. The cleanliness of the place is alright… I had some concerns about how clean the beds really were. If it wasn’t for the location, I wouldn’t even go here. I don’t think I am going to be doing anymore indoor tanning, due to all those health warnings, so I am not really losing out.

If I could give negative stars I would!
Do not go here!
The young staff who work the desk are innocent and unknowledgeable do not count on them!
First of all prices are expensive for a middle range salon with average beds. If you choose a monthly plan you must signs a service agreement and recurring payment plan for a total of four months! Which they did not clearly explain! I signed the contract reluctantly and the girl working the counter wrote the wrong dates of how long is was signed in for (only including 3 months)-= fail!
I was also pro-​rated for first month due to late start date and had to pay the next month in full at time of signing up. This would have been fine but they also withdrew the money from my account. I had to call, was referred to a manager and then refunded because of their error!
Second beds are so so with broken pieces, small rooms and sometimes you have to wait. No appointments are accepted.
Third …I went to cancel my plan due to a medical condition (I am not pregnant). I requested to be called that the plan would be immediately de-​acctivated due to this situation and never received a call by management. The next month I was charged, I called to find out the next month (June) would be my last and still was required to pay and again July I was charged. When calling the location all the girls could say each time was a manager can return your call. Each time I had to wait one to two days for a manager to return my call. I finally spoke to a manager in July, she admitted their error and refunded my money and assured it would not happen again. Here we are August and I am once again waiting for a manager to call because I was charged again this month
FYI the refunds took over a week to be put back into my account!
I strongly recommend if you do decide to stay here DO NOT SIGN UP FOR A MONTHLY PLAN. Overall just stay away I know Fremont has no salons for tanning but all this trouble and poor service was not worth the stress!

A friend of mine recommended this place to me. She has been tanning for over a decade and a lot of places she’s been to have either been nasty (one place had white stains, if you know what I mean. Don’t bring a black light… hahaha) or poor service.
When I first joined, I had no tanning bed experience, nor sunbathing. When I got a tan, it’s because I was out and about on warm to hot, sunny days. Started there in February 2012 during the free tanning weekend. My first impression of the place is the cleanliness. I knew I had no fear of seeing any «white stains.» Secondly, the staff are friendly & helpful with how to work the equipment and tanning tips. Great equipment in small rooms, but they are clean. When you walk into a room, you will find the goggles, a hand towel and a sign that says that the bed has been sanitized. You can listen to music with the mini-​stereo in the room if you wish. I normally don’t because I rotate during my sessions.
In the 5 months I’ve experienced, I’ve tried out the Saturn (their top of the line bed) and the Sun (the 2^nd to the best bed). I love the Saturn. It is a roomy, flat bed and is the only bed with a shoulder tanner. The Sun was okay. The bed is curved like a half circle, so it does get uncomfortable in there but it does get the job done.
My friend tried the bed in room #2 (she doesn’t remember the bed name), but she told me that she likes it better than the Sun bed because it’s a flatter bed unlike the Sun bed.
The tanning prices may be steep, but the packages make it worth it for the unlimited visits per month. I wouldn’t recommend buying it day by day as it would get pricey. They do have a «Star» package, which is when the «Stars» are a form of currency. I chose to get a package because I can’t gauge how often I’ll go per month. You can also downgrade a package, but you have to make sure you do that before the 5^th of each month. If you don’t, then you have to wait 2 billing cycles for it to kick in.
I also do not recommend that you buy tanning lotion there. You can find it much cheaper online. Lately, they have been offering free tanning if you purchase $ 40+ lotion, but you are limited to the type of beds you can use. However, the staff can help you pick a lotion based on your skin and your tanning needs, and you can jot down the name of the lotion (or take a picture) and search for it online.
You can also buy purses/​bags and slippers there if you want, but would you really want to? I don’t. I usually just walk by it when I walk-​in and when I leave.
The parking lot is okay. It can feel cramped in there if it’s busy. There is 30 min parking which is perfect for the tanning customers, but sometimes those are all occupied. Also, beware of those evil drivers that don’t care if you need to get out of your parking spot when you’re blindsided by a car bigger than a compact car.
Overall, I would recommend this place for tanning. Even though you may pay higher prices than others, but to me, it’s worth it because it’s the best tanning salon that’s open around where I live – cleanliness, friendly staff, easy to get to and parking isn’t Downtown Hayward style.

Average tanning salon.
I would recommend the level 4 bed in the back of the salon if you want to see color in one tan. The regular beds are also pretty good, but the salon is over-​priced. WAY overpriced.

Tanner’s Paradise is the place that has replaced Paradise Tans.
I had gone to Paradise tans several times in the past few years… I was quite surprised that they up and left so abruptly.
Nonetheless, as a creature of habit, I thought I’d give Tanner’s Paradise a shot. This past weekend I came in and was glad to see they were letting people tan for free. After reviewing their packages I must say 1) They are very confusing and 2) They are quite expensive. The front desk girl was super friendly and provided better service compared to Paradise Tans, however, they are REALLY pushing the sale of their tanning lotions…
With the new owners, not much has changed besides the interior paint and the fact that they no longer take appointments. All the beds are exactly the same.
I’m kicking myself just thinking about how much I spent on my package. I should have gone somewhere else and saved some money, but I was lured in as this place is so convenient for me.