Supercuts

I wish I can give –1.
First, did a horrible job cutting hair. I think they don’t understand English. As I asked very specific for me and my son and she did something random. It was too late before even it can be undone.
Second didn’t use cleaned hair brush
Third didn’t used cleaned towel after hair cut as well and it wasn’t warm or whatever.
After doing all these, they dare to ask for Tips.

I have been coming to this Supercuts franchise for years. It used to be located near Warm Springs Blvd and Mission Blvd several years back. It has been a good place for haircuts. Not the best nor the worst place. But I think my patience has worn thin now. I had Nancy cut my hair in the past, but because she is not there when I have come in recently, I had others cut my hair. Today I am the first customer of the day. I walked in and the stylist asks me to sign in, except there was no sign in sheet ready. No problem, I let them set up while I wait patiently. Then she brings out the sign in sheet and asks me to sign in, I am the only one in the store. Ok, maybe she needs me to sign in for her boss. In the midst of my haircut, the stylist took a phone call. Not a problem, but it happened the last time I was in too. She tells me that today’s call is an emergency. She said her mom needed a ride to the hospital because of a swollen leg. The second stylist chimed in that her mom fell this morning too. I felt a little left out unless I came up with a tragedy about my mom too. Well, the conversation was short because I was in and out of that chair in 5 minutes. No joke. They opened and 10am and I was out at 10:12am. I guess I should take that as a positive. But wait, there’s more, she over-​charged my card. Rethinking my review now, I am changing my review from 2 stars to 1.

In salons like this, you sometimes find someone who gives a quality cut that is similar to a pricier hair salon. For my husband and I, that person is Nancy. She is very friendly, puts a lot of care into her work, and wants you to be happy before you leave. We both have been going to her for years. Neither of us will dare going elsewhere, regardless whether it’s another Supercuts employee or someone from a high end salon. A few years ago we had to have our hair cut by someone else, because Nancy was on vacation. Big mistake.
Some stylists just do what they want regardless of your input or tweak what you want based their esthetic. Nancy will do exactly what you want. I also recommend having a clear idea of what you want and/​or a picture of what you want before going in.
We are not familiar with anyone else’s work at this Supercuts.

— workers don’t speak English
— didn’t want to do a haircut 10 minutes before closing time
— used metal comb in a very rude and painful manner
— asked tips in advance
— haircut was done in a hurry, w poor quality and no attention to details
— chair was no cleaned from previous client’s hairs
AVOID

To get a great hair cut:
1) Bring a picture
2) Come Monday — Friday before 5PM.

My girls love the ladies that this shop. The location has a special for kids on Tuesdays, so we always stop by on that day. I love the perfect hair trims they get and they love the free balloon they get at the end of their visit. They also have good prices on salon-​brand products.

they don’t do any extra Job and you will be Lucky if got basic hair cut.
they don’t care about appointment time or care about customer worth people to deal with and not care or value your time.

Context: Male, fairly straightforward buzzed on sides, longer on top haircut; relatively picky about how/​where it blends.
My experience here matches most SC locations: if you find a good stylist and are very clear/​specific about what you want, you get pretty good results. If you just walk in, go with the new girl and say something like «short on the sides, longer on top», you’re in for an adventure.
I go mid-​week at lunch and Yashi (sp? Indian woman with green eyes) has been reliably great.

Needed a little trim before weekend, came from work so it was late. I asked for a trim not a haircut! Well as half way in I asked; your just trimming correct? I said I was starting to get nervous, she got an attitude and said what you don’t want me to cut your hair! I said I just want to make sure your trimming it. Well she cut my hair in some areas damp and some areas dry. After she showed me, I couldn’t tell, but Saturday after work I washed my hair and styled it and it looks horrible!!! I’m so disappointed in myself for making the decision in stopping at Supercuts! I don’t think everyone knows how to cut long hair. I had a feeling too, when someone tells me how beautiful and healthy my hair is and is about to cut it… Watch out! Feeling frustrated now that I have to let it grow out more to get another real trim.

Don’t ever visit this place, if you want to look in the mirror and not cry!
Worst possible hair cut shop! Never coming here again!
I got nothing against the chinese ladies, but all those employed here don’t speak a word of English. And don’t know how to cut hair!
She ruined my hair period! Not only did she not listen to how I wanted it cut! But they are not even cut evenly!
All is said was: number 3 on the sides and half an inch from the top trim. And I brush my hair all back!
What I have is unevenly cut standing hair! With the back line not even straight!
Never coming here again!!!

Why can’t «stylists» here and other places listen to customers and respect their wishes? When I say I want only half an inch off the top, I mean only half an inch off the top; not «make it very short».

I write this review on my brother’s behalf:
Im not expecting super amazing stylists at this cheap, walk in salon… but I do expect them to at least vaguely comprehend what hair cut you’re requesting! :(
My teen brother had been growing out his blonde wavy hair for about 1 ½ years to almost shoulder length and it looked awesome except for the split ends, so my mom and I encouraged him to get a light trim just to get rid of the split ends.
Took him for his cut andhe told the stylist he wanted to trim the split ends, no more than 1 inch gone. The lady said «ok no problem just trim.» She then proceeded to pin half his hair up and CHOP i mean CHOP a good 3 to 4 inches off so it was about at the length of a shaggy «typical guy» cut. After a few snips I ran over asked what happened to just a trim for split ends??? She again said «yea trim, trim»
Thats when my brother noticed his nearly shoulder length hair had been butchered to a normal length male cut. He got pretty upset and told her she ruined his hair. She said «sorry too short?» But thats about it. No further apology. The stylist finished her typical boy haircut and didn’t speak again.
We were still charged. My brother cried a little on the way home.

If I could give zero stars, I would. I went to this Supercuts twice because I had a coupon. The first time was just so-​so. I decided to give it a second chance… big mistake! I now have the absolute worst haircut I have ever had in my life! I’m sure it this sound like an exageration, but I kid you not… I’ve had some bad haircuts but even when they are bad, I can at least find some way to wear it until it grows out. Not this time. I went in with hair down to the middle of my back with minimal layering. I asked for layers to be put in and nothing to be taken off the length. I have never seen anyone cut layers the way this woman cut. I was very specific about what I wanted — nothing off the length, gradual layering from the chin down, side bangs. I know have ONE chopped up layer on the left side that goes from my chin in the front angled UP to the back and ONE chopped layer on the right side that is a good 2 ½ inches BELOW my chin. She left the length which means I had a super short layer and then nothing until the long part of my hair that reached to mid-​back. My bangs are all uneven. I could not tell how bad the cut was until I got home and straightened my hair because she did not blow it dry and I have wavy hair. I ended up having to cut 4 inches off the bottom just to try to hide the awkwardness of the layering. But even so, I cannot wear my hair down and the short layer does not fit into a ponytail well. I have to wear a head full of bobby pins just to keep the short pieces in place. I can’t even get it corrected by a professional because the left side was cut so short!
I have learned my lesson not to go somewhere because of a coupon! Never again!

I think I was just bitter about the bad cut last time. Got one recently, was fine. Maybe it was just the new stylist.

I can’t complain. I don’t get my hair styled because it grows back way too damn fast. I just get a half on the sides and back and a 3 on top. Its pretty hard to mess that up…

Came here with the boyfriend since he needed a hair cut. We just came to this Supercuts since it was close and convenient to my house. When we got to Supercuts, all of the stylists were full, so the receptionist took our name down and told us it was going to be about 10 minutes.
Personally, I thought the receptionists could do a bit of a better job. They were two girls who seemed more interested in their conversations more than helping the customers. But maybe I just have too high expectations when it comes to service.
While we waited, I checked out the products that they sold, and I thought it was cool that they had a nice and pretty extensive selection. After waiting around 5 – 10 minutes, one of the stylists was ready to assist us.
While I was waiting for the bf to get his hair cut, I noticed that each of the stylists working were all very friendly to their customers. From what I could see, it seemed like the stylists really listened to what the customer wanted, and delivered it while being genuinely friendly. This was a nice touch considering after visiting other Supercuts location or Great Clips, the stylists usually don’t really care about you or anything for that matter.
Supercuts, not bad!

My friend had his haircut there a year and half ago by an older lady hairdresser. She was too busy talking to her coworker and shaved a big chunk off the back. She straight denied any wrong doing and told my friend that the back looked fine. I told him it was bad and hard to cover up unless the sides are shaved off.
Last week, I walked passed and saw it was a gentleman barber so I went in to get a cut. It was fast and took less than 10 minutes to complete. The cut was terrible! He shaved so much off the adjacent side of the sideburn that I had to keep shaving it until my hair grew out, outherwise I’d have an ugly pale patch of stubble.
There was uneveness eveywhere.
Well, that’s what I get for being cheap. I should stick to my regular barber in Milpitas off 880. It is a few $$ more and always packed, but they do a really good job, and now I understand that it is worth the wait there.

Been going here for a couple years. Usually 1 – 2 times a month I need to shape my hair.
Not too many bad experiences. Unfortunately, sometimes they have new hairdressers who just do not know what they are doing. Unorthodox styles of cutting hair, and impatience.
Overall, the seasoned hairdressers are wonderful. They provide good service and are pleasantly conversational.
Nice shampoo too.

Casper is amazing with what this boy can do with clippers and scissors. He gives the best haircuts and even cuts his own hair. For a close neat cut he is the one to ask for hands down.

I have been going here for a while and I always like my haircut when I get out! The owner is super nice and gives the best cuts there.
Supercuts is a bit pricey… but I have had bad experiences going to a mom and pop haircut place before.
Quick. Clean. Nice ‘dos!