Perlita T Matute, DMD

This is a family-​run business and they’re only after your cash. It is THE MOST HORRIBLE DENTAL OFFICE IN AMERICA! I came down with a very bad molar infection and they did absolutely nothing to fix it! First of, I had an appointment and I waited for at least an hour and a half before they sent me back. I waited at least another half an hour in the back in agony. A back-​alley dentist who came off very professional finally walked in and introduced himself. He started to do do his eval and had to walk out twice to ask the primary dentist the how’s and the what’s! He had to ask her to interpret the xray images at least four times and she was starting to get irritated with him. the worst thing you can do in front of a patient. Clearly, this guy was guessing and that pissed me off. So when it finally came down to the diagnosis, this fool couldn’t explain what an abscess was. I was livid at that point, but desperate nonetheless.
The secretary walked back to where I was seated and told me that they couldn’t do the procedure because the dental plan company is closed and he was unable to get authorization. Mind you, this was after waiting for two hours total before an actual «dentist» saw me. When I set-​up the appointment the day before, they asked for my dental coverage plan, ID number, and THE PHONE NUMBER OF THE COMPANY! This moron didn’t verify the information before I got there.
At that point, I had enough and I actually got up from the chair and walked over to the front desk. I thought the least thing they could’ve done for me was re-​schedule the appointment for the following day, but this guy had the audacity to say, «before you go, you need to pay for the initial visit today so we can go ahead and schedule you another appointment.» When I asked them to contact the insurance company, he said, «you still have to pay.» So that was that. All the while, the dummy dentist was standing right there with his mouth dropped and a big question mark on his forehead! ahhhduhhhh!
Now, on top of all that, they have cracked linoleum floors and walls, old cabinets, and crappy fixtures.
NO BUENO. This place is awful! One star is way too much!