Palm Academy

This place deserves no stars. The owner/​director is an extremely rude person. All she cares about is money. The place is mismanaged and poorly run. My kids got hurt many times. The daycare won’t even inform you about accidents.
Stay away from here.

Please check out
for some details on citation for a violation.
This place is managed poorly. Center director Ruth Kyong is rude and extremely money minded. She keeps coming up with new fees and rules that result in more fee for the center.
Incident#1 Their vehicle bringing kids from school met with an accident. They didn’t inform the parents. Kids who were in this vehicle told their parents about the accident.
Incident#2 They have failed surprise inspections. They are being sued for these violations. These violations are posted on the walls in every classroom.
Incident#3 They have a contract for fee. But they routinely change parents handbook and add new fees. Parents are surprised with new fee in invoice.
Incident#4 They are poor with book-​keeping. Ruth has been sending threatening emails. I am worried about safety of my kids. But I am hostage to the contract and one month’s deposit by this daycare.
#Incident#5 This daycare has a paid vacation for three weeks in one year. They expect full fee but they have a shutdown for over two weeks in December. They also take paid timeoff for one week of Spring break in April. They have a Spring camp but parents are expected to pay a full day fee in addition to the regular afterschool fee that they are paying.
#Incident#6 They have started forcing parents to pay for JEI. They don’t teach much. But now, they don’t have a program without JEI.
There are many good options in Fremont. Please explore those.

One place you DONT want your kids to go. Two experiences of mine: I went there during lunch time to submit some form and I saw a teacher pick food from the table and feed it into the kid’s plate. I mean, reallyy !!! Apparently, they dont feed the kids in classroom because kids throw food all over the place. What are the teachers for?
They DONT have a proper play area. All there is, is a concrete floor on which kids run like crazy. A kid got hurt and his knee was bleeding right in front of me. And the teacher was like walking calmly to get to the kid. As if she sees kids fall allll the time. Fortunately my kid was safe, but I got him out of there in 3 weeks, I didnt even care for the deposit.
The management staff is so RUDE, they dont even care if you would want to take the kid out. I think they know why and I think they realize we wont even re consider!!!

It’s pretty obvious some disgruntled parent is flagging down all the 5 star reviews for this place, look at the amount of filtered reviews!
My brother attends classes here and he enjoys it very much. Not sure where these accusations of licensing come from, because the academy is clearly licensed, and compared to many other after school programs, I would say this place is much more organized.
If you want a more accurate review, please take the time to read some of the filtered ones. Unilocal’s algorithm makes it easy for these spammers to flag down real reviews.

First of all let me say that the retaliation from the director herself is in plain sight of what I had originally commented on. Denial and her lack of accountability.
In response to her comment to non-​payment is an attempt at libel.
I had 2 boys attending this daycare, at one point I found it fiscally challenging to have my younger son (a special needs child) go to daycare, since I am a stay at home mom.
When I brought this to Ruth’s attention, she offered and insisted I leave my younger child to attend through a «scholarship» of sorts.
I was current in payments up until I had no choice, but to withdraw them.
Regarding licensure, at the time I had called C.C.D.L (Ca Community Care Department.
They had told me that they were ONLY in the application process.
C.C.D.L also told me that «Fast Track Kids», the school I enrolled them in was not the name on the application, rather «Palm Academy.»
Unilocaler’s you make the call on that one.
As for the other Unilocaler’s comment on why bad reviews on this school, I have already Unilocaled about it.
I only stated my own experience, and unfortunately experiencing threats to this day is just ridiculous.
Fellow Unilocaler’s YOU make the educated decision on this one & continue on with your due diligence.

We had our kids go to this school for pre-​school and KG after-​school. Math and english curriculum is excellent. However, the staff don’t know how to control kids. Teachers are non-​credentialed ad-​hoc temps. It’s more like a day care than a school. Very chaotic, uncontrollable. Kids picked up some bad habits from this school — like bad words and surfing the websites. That’s because older kids and younger ones are mixed together and nobody monitors them in the recess what they are doing.
And the principal seems to be getting more arrogant month after month as more and more kids join. She actually told me «for the kind of money you pay, this is what you get». If you want a better service, you have to pay a lot. Hello, you should have told us that before signing up. I couldn’t wait to take them out of that school.

This school actually deserves NO stars!!! I have also entrusted them with my kids and nothing but a let down. Ruth the director is a complete idiot. She doesn’t want to take responsibility to anything that happens there. Nor does she even want to acknowledge that there is an issue. or any issues for that matter. She will speak to you unprofessionally like you’re a child. She will leave you voice mails and not speak to you directly. This school has been a complete waste of time and money. And to find out that this school is NOT licensed? WTF??? Correct me if I’m wrong. But don’t ALL schools need to be licensed? Especially if there are children involved? I have called ALL the other Fastrackids and they are ALL licensed. I mentioned to them about this Fremont location and they ALL said the Fremont location is about to lose their franchise. I have notified the Franchise Board and they will take legal actions. If this school is NOT licensed do you really want to entrust them with your loved ones?