Mr Rescue Plumbing

As someone who doesn’t know anything about plumbing, I frequently call plumbers with «emergencies». Up until this job, I had been lucky I guess.
We had a clogged drain between the house and the street. The plumber came out when he said he would and snaked the drain efficiently. The problem was that he was poking around with a sharp pole trying to find the cleanout. He stabbed through some stuff and finally found it.
He then asked if he could flush out our waterheater, after reading some inspection sign and giving some BS about it needing drained and it would cost blah blah. My husband agreed (even though I thought it was a scam– I’ve seen a lot of 20/20’s I guess), but then he couldn’t even figure out how to get the fixtures off… so he abandoned that project and told us it was probably fine.
The following day we noticed that a small pool of water was growing around where the cleanout is. Being a normally self-​sufficient person, I dug down about 12 inches, trying to find a leak. I didn’t find anything and the hole kept filling up with water! I called the guy back. He informed me that the water pipe would not be below that and I must have a «natural spring» in my yard!!!
Not believing it, I dug a few more inches down through the clay and literally a geyser of water was spraying up from the water pipe coming into the house. We called him back yet again and he agreed that he had probably broken the pipe. After yelling on the phone with some manager, they finally agreed to fix the problem for free. The fix was completed in a satisfactory manner, but overall it was a terrible experience.

Here is my experience on 5÷28÷2015. The work was done, but however the conversation after wards is what this review is about. Small talk from Barret (the technician) occasionally dropping curse words in his casual talk which consisted of my roommate’s young child he called a Girls, which he is clearly a HE. He talked about his nieces and nephews and then the conversation took a turn. He said «I bet you hope he grows up to be STRAIGHT» Not knowing anything about us. She replied «no he can be Gay»…Him: But don’t’ you want kids?”…“No he can adopt”… Him.“But that’s not the same”…While she is holding her foster child and her son is an adopted foster child… Him «there’s no blood line… I have family who have adopted, but that“s ok because they have their own children, so the blood line is secure…» At this point she was silent, shocked of the stuff coming out of his mouth. He then went on the claim he has two Thai women hes’ going to impregnate so he can have a blood line… At this point we had him hurry up and finish the receipt so he would get out of our house. I called to complain and was told I would get a call from the Manager and I am still waiting on that call. I will never use this service again. All my friends know about what happened, and since the matter wasn’t taken care of properly so will social media.

do not call then they will not give you a price on the phone to clean out you sewage but they say it a $ 45 charge to come out, when he came out he had a book on prices are you telling me the people in the offiice didnt have the same book Thy wanted $ 371 plus $ 45 sevice fee I would have never had them come out for that price payed the service fee and told him to leave, how many people are they doing that to didn’t my self took 15 min used my friends snake from harber fright

Don’t do it — been to my home 3 times in 6 months and have not fixed the problem. Save your money and time, good luck.

These guys are fast, courteous, professional, efficient, prompt and reasonably priced. We had replaced our sewer line to the street 3 – 4 years ago and already it was totally overrun with roots and ruined. They put in a new one at a little over half the price in about ¹⁄₁₀ of the time. Installed a new toilet as well. I definitely recommend them and plan to use them as we make more upgrades to the house.