Consistency defines quality, that does not mean it is good.
Harsha V.
Tu valoración: 4 Fremont, CA
Just beside the freeway and very easy to locate, the mc nuggets are very mild, would be better if its a bit crispy and spiced, vanilla milkshake is my favourite, nice staff. responsible ppl. handles orders quickly.
Greg S.
Tu valoración: 1 Temecula, CA
I could not stand this mcdonalds. A horrific experience in general. To start out, we went through the drive through. Can’t be that bad, right? Wrong. We pulled up after waiting in line for a few minutes to get an employee that just says«hello» in a very monitone, low quiet female voice. We hardly made it out. We ordered our food, which was 3 sausage mcmuffins and 2 orange juices and a coffee. She screwed it up horribly and said we ordered a bunch of other items. What? It keeps going down hill. We go to pick up our food which we think they finally get, and pull up to the window. The employee just stares at us. It’s not like we’re dressed funny or acting weird, so we’re confused. She finally opens the window after a few minutes to take my payment method. Extremely unwelcoming. She then takes it and doesn’t open the window for some time. It keeps going downhill it feels like. We then have to pull over and park in a spot for 3 sausage mcmuffins at a pretty much empty mcdonalds. 5 minutes go by and another employee walks it out, just hands us a bag of food, no words or anything. Pretty much just sets the food in my lap. The food was moderately warm and not freshly made or anything. It’s still a mystery what took them so long and how a whole place can be that unfriendly. Really weird. We will probably never come back to this location.
Ricardo L.
Tu valoración: 5 Redwood City, CA
Best Mcdonalds? First time here, and so far best experience so far. The dinning room is well lit, music not to loud the WiFi is fast and most importantly the staff is extemely nice and friendly especially the supervisor/manager. She not only had my food out in a matter of minutes but she greeted me and all other guest as soon as we arrived.
Yordano R.
Tu valoración: 1 Hayward, CA
I come here 4 times a weeks and they manage to mess my order almost every time, and then give me attitude after I tell them they did
Christol G.
Tu valoración: 1 Oakland, CA
My morning is ruined by the manager at this Mcdonald. I was craving for my all time favorite special order breakfast this morning on the way to work so stopped by this Mcdonald which closest to my office. I was getting the burger bun instead of muffin on breakfast menu #2 which I order all the time and never had problem at other Mcdonald(even at this one!) before, but this manager is being mean about it. She said the bun can’t be toasted because they don’t have the right equipment, I was a bit shocked but I thought maybe they changed something in the kitchen so I said that’s ok, then she yelled at the kitchen said burger bun no toast! no toast! just give her cold, that’s what she wants! Then the worker turned to me said no toast? I said if you can toast it would be great, because other Mcdonald did that for me, and manager said no! We can’t toast it! we don’t have the equipment! The worker looked at me again said you want it toasted? I said yes please, then he toasted the bun for me. The manager returned to the cash register with a dirty look on her face. If you can’t do it due to limitations I can understand, since this is a special order, but if a simple step and keep your customer happy why being mean about it?
John C.
Tu valoración: 1 San Jose, CA
Turn on the air conditioner! Pay attention to the customers. So lazy. I stand there waiting for my food and you don’t say it’s ready. Geez
Victor G.
Tu valoración: 4 Oakland, CA
this Mcdonald’s is right off the freeway. off and on in minutes. sad to see there’s no longer a coffee shop in this complex, not surprised. notable Bob Sang korean food is in this complex as is a taiwanese, sushi, noodles, and a newly opened vietnamese place. brew: coffee(m. 1.1) –tasted freshly brewed, quite service beat the lunch crowd 3.5 stars.
Keith L.
Tu valoración: 3 Saratoga, CA
This is one of the few Mcdonald’s I went to that does not accept Mcdapp discount coupon.
Joshua W.
Tu valoración: 5 Oakland, CA
Never thought I’d write a review for McDonald’s. However I went in this morning with a crying kid in my hands and within a min or two a very nice employee handed my son a happy meal toy — and we weren’t even buying a happy meal. Very impressed.
Danny Y.
Tu valoración: 1 Redwood City, CA
Why do I keep coming here… they forgot my burger yet again… probably doing me a favor anyway… for the same money you can go to a local deli or whatever… And a side note: the lady at the drive through counter wiped the top of my drink with the same towel she was just wiping the counter with… yum yum…
Skyttle D.
Tu valoración: 1 San Jose, CA
Now I know why this place is rated«bad!» Because there customer service is horrible! They took my order wrong & yet, to stand there n argue, saying that it’s my fault! That lady would literally jump in my mouth while I’m telling her that my «order» was taken incorrectly!(i.e. I wanted a caramel frappé, she got down a mocha frappé! I wanted a 20 piece nugget meal for 2(supposed to have 2 fries &2 drinks included), she gave a meal w/20 piece nuggets with 1 med fries, &1 med drink! To the lady who works there= «do u get the point now??? »
Summit S.
Tu valoración: 4 Southlake, TX
Been coming to this location on & off for years. This location is right off the 880 freeway. Convenient to come off the freeway; grab a quick meal, and get right back on the freeway. There is barely any traffic on Cushing Parkway. On my last visit,(I uploaded the receipt pic as well) they had the entire restaurant decorated with colorful Lei garlands. Even the employees were all decked out. Liked their festive spirit. The signs showed they were having a Luau Party. The location makes it perfect for business meetings as well. Lots of tables for groups of 5 or more too. Pick the bar tables in the middle if you need to have a quick huddle meeting of your team. The employees are efficient and clean constantly. The tables are cleaned as soon as possible and the customers usually keep it neat as well. I’ve been there before 6am, almost at midnight and also in the afternoon. Just saying… not a lot of customers realize that it’s not the food prep team that makes mistakes; it’s the *cashier* taking your order that needs to be held accountable if your order isn’t prepared as per your directions. The person taking your order is responsible for conveying the specifics to the person(s) preparing your order. What does«Ask Me» mean, exactly?!
Tung N.
Tu valoración: 1 San Jose, CA
I am sorry but have to give this place one star because they show me a disappoint on how they prepare on my food with a bad quality. First issue I address is their filet-o-fish container box have saliva of a mucus stick of top of the box when I have open and prepare to eat it. It just made me lose my appetite of that sandwich that cost me. Second issue is how they prepare my Mcdouble. I order my Mcdouble without cheese and pickle and add on for Mac sauce. Somehow I didn’t get that order and a regular Mcdouble. Overall, I got a bad quality food preparation that I didn’t enjoy; furthermore, the saliva mucus thingy just gross me out even more. I hope my review let other customer check their food before head out, so you could get the average quality foods that you pay for.
Sunil R.
Tu valoración: 3 San Francisco, CA
Convenient location right off the 880 hwy. McDs is McDs, not much I can write about the food. Service in the drive through was courteous and was easy to understand which you can’t take for granted.
Shaun V.
Tu valoración: 4 Fremont, CA
Well… it’s McDonald’s, they have one within a mile of every living soul in the world. I wouldn’t be surprised if a franchise opens on Mars soon… with a Starbucks across the street. That being said, When did McDonald’s get so nice??? This location was nice to dine in at with booths and a nice arrangement of seating. The staff was friendly and the place was very clean… and nice bathrooms. They were extremely fast at getting my food too. I was in and out within 5 minutes. Just the cure for fast food cravings.
August M.
Tu valoración: 4 Fremont, CA
Unlike other McDonald’s, I have never got unsatisfactory food here. The staff has a low turnover rate. I have seen a lot of the same help here for more than 15 years. Very convenient from 880, you can literally be back on the road in less than ten minutes after a meal if you get here on off hours, otherwise it’s pretty full during lunch time, and you could encounter a five minute wait for your food and a full parking lot.
Missy C.
Tu valoración: 3 Cupertino, CA
Just like any other McD’s. Convenient located off the freeway 880.
Janice T.
Tu valoración: 2 Hercules, CA
Nice interior… but that’s all there is to it. It took forever to get our mocha frappé and large coffee even though there were only a couple of customers ahead of us. The coffee was too hot I couldn’t even carry it. They didn’t have any coffee cup sleeve so I just had to settle for a water cup for padding. My husband had to wait at least 5 minutes to drink his coffee without burning his lips. Other cons: You have to go to the counter to ask for napkins. Drink refill was limited(2 max. if I remember correctly). They’re not a friendly bunch.
Carla C.
Tu valoración: 5 Franklin, TN
I don’t usually like reviewing fast food places unless the experience is horrible, but this McDonald’s deserves a good review. They are a well oiled machine! Once a week I come by for a nonfat Caramel Mocha HOT and they always make it perfectly. Other McDonald’s mess it up, fill the cup half full(or half empty!) or don’t even have the machine. The employees here are really cool too. When I worked at McDonald’s, I was never as chipper and happy as they are. :-/