Lucky

To the guy working in bakery thank you so much. I was at the store few mins ago to buy a cake and do a quick in and out. This gentlemen working there reached out to me to help and I told him let me look around. Even though I ignored he still offered help when I was walking away with the cake asking if I want to write something on it.
I saw his cursive writing once I got home.
He wrote it so pretty.
He was truly making an extra effort in attending customers and added that extra touch by his suggestions.
I didn’t get to appreciate his efforts in person and I feel bad now, but thanks a lot!!!

This store is blessed with adequate floor space which makes it so much easier to shop and to get good product selection. Even the parking areas are adequate.
I have been especially impressed with excellent customer service by Mary Chev at the checkout. Her every move is respect for the customer and good cheer.
What I think could be improved at almost all grocery stores is the congestion through the checkout line. It is so hard to reach around your cart. In this store even the carts are almost 3 feet deep so only a martian with ultra-​long arms can reach the bottom. Yes, I do like to see what is going on but that is impossible with the congested checkout. Two or three lines are all they should ever really need since no groceries seem to staff more than that anyhow.
They had only one line open when Arlene got there. The woman ahead took forever due to assorted requests and flirting with the male checker. It makes me sad that Arlene refuses to consider the self checkout since she thinks this store had data breaches at the self checkout. Arlene had already loaded the belt so it would have been hard to move over to the self checkout
They are building an EV charging center in the parking lot. Soon one could go to Lucky, to Starbucks, to Massimos, maybe even to H&R Block, and much more while the car gets charged up. The EV chargers are high capacity – 50,000 watts – suitable for Teslas or maybe for Nissan Leafs which have many kilowatts of battery capacity.
Now, I also see one level 2 charging station with a level two holster. However, 1. the cable is still wrapped in a cable tie, and 2. the eVgo membership including monthly fee would likely be required.

Their service is horrible. On only one occasion did I get good service (from the kind lady behind the meat counter). Other than that, their employees have an attitude equivalent to that of a 13 year old going through puberty that is somewhere they do not want to be. Their food is no cheaper (and often times far more expensive) than Safeway, at least for the things I buy. Unless I am in dire need of something and Luckys is the only store around for a good thirty miles, I’d rather take a leisurely drive for my groceries, thank you very much.

This is my preferred supermarket.
I pick up all my foodstuffs from this store if I can. Prices are good on everything except for milk.
The veggies and meats are always fresh and almost always in stock.
Never have problems with other items I purchased as well, breads, cereals, cheese, yogurts, frozen foods etc.
I also like there rewards program that gets you money off shell gasoline.
Problems with this store recently are the check out lines. They used to have a 3s a crowd policy meaning if 3 people are in a line they open a new register to speed things up. This doesn’t seem to be the case anymore.
Never any problems at self checkout and this is my preferred checkout since it is faster.

I remember when Lucky was a good store (ahem, like 20 years ago). This particular location has been many things, most recently a Target… and is very run down and neglected. Overall depressing vibe. Service is *bad* and it’s just not worth your time unless the zombie apocalypse is nigh.
Complaint #1: they are always understaffed. I have never seen more than 2 check out lines open no matter how many people are in line and the self-​check is often closed or broken. It is just ridiculously slow and no one is ever in any kind of hurry to help you.
Complaint #2: One time an absent-​minded cashier swiped my debit card backwards and rather than realize her mistake (or the basic functions of her register), she loudly told me the card was being declined. I may not be a cashier, but I know you don’t receive ESP notification of a declined card. Something has to indicate it on the screen, after you put the magnetic strip in the correct side of the register. After her loud announcement, I suggested she swipe it in the correct direction and it went through. Zero apology or acknowledgement of her mistake, of course. Very rude service.

This branch of Lucky’s is much larger, more organized, and offers a wider selection of items compared to my neighborhood Lucky’s in Montclair Village. Even their produce seems more fresh (grapes, mandarins, and greens) with very little wilt or wrinkling.
They were offering a sample of Kerrygold Skellig Sweet Cheddar ($ 4.99) and Envy Apples, both of which were SO good. My 22-​month-​old daughter liked the cheese so much that she kept asking for more, «more cheese, more cheese please.» Unfortunately, the samplers were such a hit that they had sold out of the cheese.
Also. I discovered that the discontinued/​regional equally unhealthy sister to Cinnamon Toast Crunch — French Toast Crunch — is back and available at Lucky’s. They’re currently running a 2 for $ 5 promotion too. Just one more thing to hide in the top shelf of the pantry closet, away from the curious hands of my toddler… And I wonder why my butt is so disproportionate to the Earth…

Most of the staff at this store are pretty decent. The employee with the surly, terrible attitude problem is «KIRSTIE».

They have almost everything here compared to Safeway, but the produce sucks! When asked the produce clerk if they have raspberries or blueberries, he said they are out of season. Out of season? Why is that I can go to Safeway and they have like abundance of them there.

This review is for the bakery, i purchased a birthday cake for moms birthday, it was one of the best cakes i ever had, also the ladies are all so helpful, will order again for sure.

Went through self checkout. Asked
Art the employee for assistance, his expression, and mannerisms clearly showed his annoyance.

After moving back to the area I knew my choices would be Albertsons or Safeway and I’m not really a fan of either of those chains.
Luckys was like a breath of fresh air compared to newer supermarkets. I love the nice wide aisles so you don’t have to maneuver around people. It’s brightly lit (compared to the black cave that is Safeway) and they have a good selection of meats, beer and produce.

Larger than the outdated, smelly Lucky’s on Mission blvd. in Freakmont.
I like the way the produce area is organized here … don’t know why but I do!
Easily accessible off 880

Terrible selection of everything !! And they make you pay for your paper bags !!!

I’ve been a regular here for years. The price are more expensive than Foodmaxx, but cheaper than Whole Foods.
It’s groceries… if you buy what’s on sale and use coupons you can save money not only here but anywhere.
They have a Chase Bank inside and a couple of Red Box kiosks outside. There is also a Starbucks next door.
They also have four self checkout terminals, but you can no longer buy beer or alcohol here. You have to go to the regular line with the clerk cashier to buy your alcohol.

I come here whenever I’m in the area and I didn’t have any complaints until today. I went to buy some items from their cosmetics section since their selection is much better than other Lucky Supermarkets I’ve been to.
I grab my two items from the cosmetics section, I walk around and find the sandwich meat I wanted before heading over to self-​checkout.
At the other Luckys I went to, there was a problem with the Wet N Wild Megalast Lipstick barcodes being distorted because of how the outer plastic packaging was sealed, hence having the need to manually enter the barcode. The woman that was at the self checkout was very rude and kept insisting that it should be scanned, but let’s face it, she didn’t wanna hear what I had to say because she repeated herself again.
DIDN’T YOU THINK I TRIED THAT BEFORE TYPING IT IN? WHY WOULD I INCONVENIENCE MYSELF BY MANUALLY TYPING THE BARCODE IF I COULD JUST SIMPLY RUN IT PAST THE SCANNER AND IT SHOWS UP… BECAUSE IT DIDN’T WORK!
If she thought I was trying to scam Lucky out of money by typing in the barcode for a different items so I can get a cheaper price… trust me honey, I aint going to be hurt by the $ 1.49 price tag of the lipstick, calm yourself down.
I was polite, and I even said thank you when I left and she had an attitude on her that she needs to fix. Having your hand on your hip and grunt/​mumble under your breath is not going to win you any points with customer service.
Will I be back? No. I would rather take the extra time and go somewhere else.

This Lucky Supermarket, is located inside the Mowry East Shopping Center. It also hosts a Orchard Supply Hardware and Starbucks Coffee inside the center.
The store is pretty big and old fashioned. It’s not your «modern» grocery store like most other grocery stores are now a days. It’s very spacious, so it’s easy to move around the store with your shopping carts. The parking lot is spacious as well, so you won’t need to worry about parking. The store also has a CHASE Bank inside and outside it has a Red Box DVD Kiosk.
In front of the store, they have plenty of shopping carts (a pretty large amount), so you won’t have to worry about them running out. They also have plenty of shopping cart corrals, for you to return your cart in the parking lot, when you’re finished using it. The only problem is there old, dirty, rusty and falling apart LOL. The one I used, the Shopping Cart Warning sign broke apart… That’s how you can tell, the shopping carts are pretty old…
The Service here is just alright… could be a bit better but it;s okay. Always check the ad for specials and certain pricing on the ad! Especially if there are coupons and you can’t find the coupon items, you have to ask them in the front, they keep them there so customers don’t take more than limit.
They do however, need more check stands open, but I guess they also have Self Checkout.
Oh and when you’re ready to check out, be sure to swipe your S.H.A.R.E.S Card to help earn American High School 3% of your purchase!
Overall, just your typical old fashioned grocery store. 4 stars.

I’ve been a regular here for many many years, and I have never done a review. That all changed when I met Diana G., Product Advisor, in the floral/​balloon department, this week.
Diana is an absolute gem.
Her personality is one in a million, and it makes her a pleasure to work with. I cam in Wednesday for a balloon bouquet for my nine year old nephew, and I wanted to make the balloons extra special by putting money and confetti inside for him. I asked Diana where I could buy confetti in the store, and she offered tojust cut the ribbons she had into confetti. She was really excited about my idea and had no probably cutting the ribbon into tiny little pieces for me.
She was just so friendly and you can tell she really loves her job and loves people. She asked me about my family and even called me the Best Auntie Ever, for my wonderful birthday idea. I’m pretty convinced I’m the best auntie, too, so anyone that agrees with me is fine in my book. ;)
I just wanted to say Thanks to Diana for making my nephew’s day special and making my day a bit brighter with her personable attitude and quality customer care. She’s like good friend you haven’t seen in a long time and I know I will be getting mre arrangements from her in the future

The best part about Lucky’s are their weekend barbecues. The tri-​tip is exceptionally good. Otherwise it is a very large store with lots of open space and moderate prices. Enormous selection of cooled single serving beverages, and a nice organic section.
They do sell some speciality items like Limburger cheese that no one else in the area carries.

I have to admit that after going to places like Safeway, Whole Foods, Trader Joe’s, and even Raley’s, Lucky’s is exceedingly old school. No coffee shop inside or café seating or a fresh sushi bar. They do have a Chase Bank ATM but besides that, the place is stuck in a time warp from the 80’s where the lights are super bright, the floors are colored white, and the vibe is decidingly old school.
They still have the basics here and to my surprise, a 5 for $ 25 meat department special! I was able to get five one-​pound ribeye steaks for $ 25! Not bad! The meat quality is about average… not steakhouse quality but at that price, it was a steal.
I left using the self checkout but even on a weeknight, I didn’t see too many cashiers available. Usually there’s a self checkout monitor there who usually wishes me well as I leave… but that night, the area was either not monitored or the person on duty didn’t want to wish me a good night.
If you’re yearning to relive your college years or the good ol’ days when supermarkets were only places to buy «only» groceries, come on by here and soak in all of the nostalgia!

This place is very outdated! Harsh fluorescent tube lights, beige checkered linoleum floors. Lucky on Mowry is strictly for getting your groceries, not for any sort of grocery shopping «experience». I have found no reason to stay any longer than it would take me to grab the basics.
On the upside, Lucky offers pretty good deals once in awhile. My favorite summer specials — $ 1.97 for a whole pineapple. $ 4.98 for 32 oz of fresh blueberries. Delicious deals bring me into the store.