Jason Chu, M.D., F.C.C.P.

Dr. Chu must be one of the most Loving Dr.‘s I have ever met in my 58 years of life. When I knew I had some serious medical issues, His Calm, His medical integrity and His Care for me was so sincere. I felt I was a family member during this whole experience. this wonderful Dr, knew my deep worries and concerns and was with me every step of the way. Most importantly treated me with the most extraordinaire medical care. Dr. Chu is the one you need to seek regarding any Lung Issues. Amazing and Rare Doctor !!
Amy Rossi

I’ve been taking my grandma to Dr. Chu for the last few years. Dr. Chu is a great doctor. He is very informative and pleasant to work with. The staff and the management are not so great. For some reason, they love to run on an extremely tight schedule which translates to huge delays for patient visits. Prepare to wait 45 minutes in the lobby _​after_​you arrive at your supposed appointment time. Another 30 minutes of wait time in the exam room before the doctor actually comes to check on you for 5 – 10 minutes. Do not visit this facility unless you have the entire afternoon to spare.

To be fair, I don’t know if Dr. Chi is a quality doctor or not. He will never have a chance to show me. The whole experience with my office visits was the WORSE ever. It started with my initial visit before my scheduled appointment because I happen to be near by. I decided to go in and fill out my new patient paperwork (to save me some time before my visit) The staff gave me my paperwork, and said I could take it with me, or fill out in the office on the spot. I decided to fill it out and leave it with them. 15 minutes later I go back to the receptionist to give them the completed forms, and she told me I should take it with me and bring them back during my visit because they might lose them. REALLY? Had I known that, why did I just fill them out here? I didn’t think much about it, and just left. I went back in for my scheduled visit, and had to wait almost 60 minutes before getting to the exam room. As soon as Dr. Chu came to see me, he recieves a call and steps out for another 10 minutes. Coming back, he spends all of 5 minutes with me and have me scheduled for followups. When I try to schedule the followups, they are 2 – 3 months out. (These are for basic tests!). I ask the nurse if the long wait for both the appointment and follows are standard, and she quietly admitted they were for this office. At that moment I decided I needed to find another doctor. I initially choose Dr. Chu because he had high ratings on the internet, and I thought the other concerns (rude staff, long wait) wouldn’t be as bad as people say. Believe me, there is no doctor that’s good enough to be worth this type of treatment. If you happen to not believe my review, just look behind the reception desk and see all of the mess with the patient files. They’re practically laying open on the floor! No wonder the receptionist had me take my paperwork with me. There are laws concerning security with patient records, and there is no way these laws are being followed in this office. I’ll bet anything that Dr. Chu is near retirement and is trying to make every last dime from his practice by squeezing every patient possible into his schedule, and refusing to update his book keeping and office systems. Do yourself a favor and stay away.

My husband recently went here to have his asthma check. Dr. Jason Chu was very informative and performed a bunch of test and prescribed a new medications for my husband. He seemed very nice. A pretty good doctor I would say.
However, when I needed my prescription refilled, walmart fax over the form to them 3 times and still no response. The receptionist who answered the phone was very rude. If you are not making an appointment then they have you waiting forever, and there is no time to talk to you. The only time there is available staff is when you are making or canceling an appointment.
They transfer you right away to the prescription line, which is #3 by the way, and then you are left talking to a voice mail box which doesn’t return your calls or refills prescriptions.
Dr. Chu is a good doctor, but health care also includes the staff and how they meet your needs I don’t think I will be returning to this hospital again. Very rude and uncaring staff, which makes it hard to have access to the doctor when you have a problem.
Walmart’s Pharmacy on Fremont on Albrae street was very helpful in faxing the forms over 3 times. Even Walmart a place where I expected to be treated like crap, treated me better than a hospital.