Import Car Specialist

I have been a customer for 10+ years now. Micheal is an awesome mechanic and is really down to earth and honest. I definitely recommend import car specialist.

Michael and his team are the only shop I trust working on my cars. My entire family takes our cars to them and we are always satisfied. We have been taking our cars to them since I had my first car back in High School. Very honest, down to earth, and straight up no BS. Its hard to find honest mechanics now a days, but this is definetly the best when it comes to honesty. Michael is very helpful, gives good tips, suggestions and is willing to go out of his way for you. I will continue to take my cars to him and his team as they are the best in this business!

Brought my Lexus to Michael and from speaking with him, I was confident he would do a great job on my brakes. Very honest, thorough with their service and with a lot of knowledge, definitely will be getting my car service from him going forward.

Consistently good service, valuable suggestions and overall excellent customer service. I have had my vehicles serviced here for a number of years and have
complete faith in his recommendations and advice. Very difficult in this day and age to build up trust but I can always count on options and «what-​ifs» so that the decision is mine and not «led» by Michael one way or another.

Good honest mechanics are hard to find.
I am glad I met Michael and his team, one less thing to worry about. He always recommends OEM parts and guarantees his work.
He takes the time to thoroughly access the situation even if the customer tries to diagnosis the problem themselves, like me.
Recently I brought the car in for what I was 100% sure was a bad wheel bearing and some routine fluid flushes. Michael took the car out and inspected the bearing. After the fluid flush, he informed me by phone that the wheel bearing is fine saving me a few hundred dollars.
Honda dealer quoted me close to 500 dollars for the wheel bearing replacement.
I let all my friends know that he is the man to visit if their car needs work or even routine maintenance.

Brought my Mazda in to replace the radiator hoses, the serpentine belt, water pump, thermostat housing, and drain and fill transmission fluid. So there was a good amount of work that needed to be done.
Needless to say, Michael is the guy to see. His prices are competitive and fair but what made me choose him was his attention to detail. I went around to other shops but none had the attention to detail that made me comfortable enough to want them to do the work except for Michael.
When I picked the car, he showed me all the parts that were replaced. I liked that detail because it reassures me that the work was actually done. Overall, I like how Michael operates his shop and will not hesitate to bring my other vehicles to him.

So my power steering went out on my car and needed it fixed right away, but I had no clue where I should take it to get fixed. So my son’s daycare provider suggested I go see Michael Chan at Import Car Specialist. He had been going to him for 15 years so he had to be good. He wasn’t good, he’s GREAT! Fixed my problem in a day at a great price. Very professional and courteous. Pleased with the entire service and will definitely not hesitate to bring my car in for any future repairs!

This place is trust worthy and very quick on repairs. Never once you have to worry about anything when coming here

Like one of the other reviewers, I have been using Import Car Specialist as my go to mechanic for my (old and current) Honda for about a decade. Over that time frame, I haven’t had a single recurring issue. Michael and his team have always been personable and have taken the time to explain the problem and provide a detailed report of what was wrong and how the problem was fixed. Their services are priced well and I can safely recommend them to my family and co-​workers without worrying they might have a bad experience.
If you need a reputable shop where the people treat you fairly, Import Car Specialist is a great choice.

Michael and his team are honest, salt of the earth, good people and more importantly, good mechanics. A true mechanic as my dad calls him. He’ll tell you how it is, offer you suggestions and advice regarding work on your car, what will be next, how much you can expect to pay on service, etc…
Not to mention, he is a nice and approachable and a Bay Area native.
My family and I collectively have brought all of our cars here, from sedans to mini vans American, Japanese and European makes. And we always drive away happy and satisfied customers.
Tip — Call to set up an appointment, he does over night drop-​off so you don’t have to worry about taking time out of your workday if that’s helpful, and he will call you personally to let you know what needs fixin’ and how much you can expect to shell out $-wise and estimated time of completion.
Since coming here for several years now, I have referred family, friends and former co-​workers all with a seal of approval and now, you fellow Unilocalers check him out!

Very honest and excellent service and repair work! These guys will give you an honest opinion on working on your car. Pricing is also reasonable. Highly recomended to customers who are tired if getting over charged from other car specialists or dealers!

I was referred by a friend to Car Import Specialist several years ago. I’ve always babied my car by bringing it to the dealer directly. However, dealer car maintenance prices were becoming pricey, service was not satisfactory, and customer service was lacking. I also felt that they were not honest and were always there to find something else wrong to add on to the cost. After taking my car to Car Import Specialist the 1^st time, they were top notch in everything that I was looking for in a car shop. I knew this was going to be the place where I was going to take my cars both old and new. Honesty was a big part of my liking towards this shop. Here’s an example: I recall a time when I knew my brakes needed replacement. I came into the shop requesting that ALL my brakes be changed. After inspecting my brakes, I received a call from one of their techs. It was mentioned that the front brakes definitely needed replacement, but the rears still had about 30% life. Unless I wanted to spend the extra money now, they would go ahead and replace them all. Their suggestion was to still wait several month and then call them to replace the rears. I knew if this was a dealership, they would had me replace all 4 without any explanation that the rears are not necessary at this time. I would say that I’ve been taking my cars over 10+ years now even though I have to drive 40 minutes away. Throughout those years, I have referred both friends and relatives. All have had positive experiences and are returning customers.
This shop has a great reputation among the local community too. I still remember attending a wedding event and the discussion somehow got into car maintenance with a few couples who were strangers to me. It so happens that those 2 couples both took their cars to Car Import Specialist. LOL. The shop doesn’t do any advertising because their shop has been successful on referrals alone.