ClubSport

Do not miss Anika’s spin and Ally’s group power sessions! Overall great instructors, very kid friendly and great for families with growing kids.

Unfriendly staff. When issues are brought up to them, they don’t care. Management removed towel supply from locker room and place them at the front desk. However, front desk staff do not consistently offer towel to guests. I have witnessed multiple folks without towel in the locker room, and had to dress again to get the towel from the front desk. Occasionally, staffs ask guests for their ID as they leave the facility. I wonder about the rationale for this procedure???

I’ve been a member of this gym for 2 years, mostly because It’s close to my home and my company reimburse the membership fee. However, I can not give this gym for more than 2 stars for its poor value.
Pros:
Relatively clean, spacious facility
Offers towel, shampoo /​soap. etc.
Digital lockers so you don’t have to bring in your own lock
Offers child-​care service
The pros ends here! For being the most expensive gym in Fremont, this place fail to deliver value that justify its price:
Cons:
No water cups and water at the gym area. There is a place in the main lobby outside of check in where you can get water cup I believe. But if you are working out at the gym or at a swimming pool, you are not likely to go all the way to the lobby.
Very limited TV channel selection. I’ve been a multi-​location member and goes to Clubsport Pleasanton from time to time. You get way more channels there. Over here they don’t even have HGTV.
Very weak wi-​fi signal at the workout machine area.
They are not as clean as it can be. From time to time you’ll spot hair in the shower area. I would not walk in the locker and shower area bare feet. My husband acquire Althea’s foot once from walking bare foot there. Once after my daughter swam in the kids pool, she got «pink-​eye». That said, this gym is probably the cleanest you can find in Fremont.
They nickle and dime you, even after the expensive monthly due (I paid 150 as a multi-​location member). If you want to play racket ball. They will rent you the racket for an additional fee (In Pleasanton it’s all included)
The facility is not as nice and as big as ClubSport Pleasanton. There is only 1 adult swimming pool as opposed to two there. Over the summer, weekend, and peak hours, the pool can get very crowded, especially when they have swimming class that occupy ²⁄₆ links.
Worst of all — Management does not give a damn on the quality of service members get!
1) When their AC Unit in the women’s locker room it took them MONTHS to have it fix.
2) The laundry machine for the towel is still not fix after WEEKS.
3) Their lockers were mal-​functioning for a long time. When you put in the correct code it would not unlock. It took them a very long time to fix the issue.
4) If you are stuck in the locker room and need help, you may call the front desk from the telephone in the locker room, but you may not get a person. If you do, you will most likely receive rude and «who cares» attitude.
I do, however, see their expansion of the «executive locker area» being expanded so they can make even more money by renting out «permanent lockers»
I do want to add ClubSport Pleasanton does not have any of the above cons. They offer excellent service that makes you feel good even when the membership fee is high.
Think you’ll get the attention in ClubSport Fremont if you complaint about the above? Nah. They have enough members to keep them afloat, why bother?
Overall, if you don’t mind paying a lot and getting sub-​par service, and would like to have a decent gym to work out, ClubSport Fremont is okay. They still offer the most comfortable gym environment in Fremont in my opinion (I’ve joined 24 hour fitness Super sport before)
However, if you are willing to forgo slightly (only slightly) better facility, for better customer service and literally a fraction of the cost, look elsewhere.

My family has been going to ClubSport Fremont for over 10 years. It is pricy, but this facility is close to our house and we like to go to some of the fitness classes. In the last 4 weeks, we feel very annoyed and frustrated due to the alleged «washer repair». How can a so-​called upscale health club run their business with «washer repair» for over 4 weeks??? How come there is no backup washer or cleaning service or spare parts readily available to fix the problem? Why does their management allow this problem to linger for this long? As a result, since around four weeks ago, every member is limited to one small towel and one big towel, which are handed out by the front desk when you check in. You need to keep these two towels as your valuables as they don’t allow you to get more, period. My wife usually takes several fitness classes every morning, she sweats a lot so she usually needs several small towels during her classes. She asked the front desk to give her one more and was refused. Very unpleasant. During your day, you need to make use of these two towels for fitness classes, covering the dirty mat (that people sweat on) for personal hygiene purpose, sauna if you do, dry your hair if you shampoo, dry your body if you shower… Very, very inconvenient for members. There are NO clean towels in either men and women locker rooms or shower rooms. If you drop your towel in the shower room accidentally, you are in trouble as you need to leave the changing room and go to front desk to beg for one! My wife’s friend put on her swim suit in the locker room and found that she forgot to get a big towel to cover her body in the cold weather, and she had to ask somebody to go to the front desk to get one for her…
Today (Jan 7^th, 2016), my wife was curious if the washers had been fixed or not; she peeks inside the laundry room and surprisingly all washers and dryers are running. Why is the front desk still strictly rationing two towels per member, plus failing to provide us towels in the locker rooms? What a story!
Besides towel limitation, most of the towels are old and some even have stains (grey and brown). I got two towels from the front desk this morning, I found one that had a brownish stain and I showed it to the front desk guy; he just said «grab another one». It looks like people are used to it. So if you are the current member or perspective member, you should visually check the two towels at the front desk or bring your own towels. Otherwise, you may not have enough clean towels to use.

Hands down the best and most expensive gym in Fremont.
I think I spend more time here than I do at work or at home. Has all the services and amenities you could dream of. Wide variety of classes and workouts. A really clean facility with up-​to-​date equipment and technology. However something this great does indeed create quite the dent in your wallet but no other gym compares to CSF.

This is a good gym for my whole family. The daycare is a big deal for us. They also let my 12 year old work out with me (after a brief training session with a trainer). The pools are clean and not too chemical-​filled compared to other gyms I’ve been to. The food and smoothies at the café are pretty good. However, you can tell the facilities are not kept up 100%, and for the price we pay I would expect more. It’s great they provide shampoo and conditioner in the shower, but if the dispenser doesn’t work, it’s not really impressive. Also, the grout in the tiles needs a good deep cleaning. The towels are sparse during busy hours, which is understandable but frustrating. For a while there was a big eyesore steamer machine (I don’t know exactly what it was) sitting in the middle of the women’s locker room. Weird.
The front desk is friendly, but disorganized. I signed my daughter up for a training session, for a specific time. When we showed up on that date and time, we were told there was no one available to meet with us. Hmmm. I’m pretty sure I signed a roster for a scheduled time, so it’s weird that no one was available. Her teen card was supposed to be printed and ready, but the front desk can’t find it. Also, the gift card they gave as an incentive doesn’t work. It seems to me their computer system is outdated or flawed because they had to take notes on paper for some of my charges and said the «system would be updated later». That’s weird to hear in ²⁰¹⁵⁄₁₆.
Anyways, we do enjoy going here, but I think the management should read these reviews and take action to fix the real problems. That will make it even more worth the price range that we are paying for. I’m all about value, and understand you need to make a profit, but the corners being cut are too obvious.

HORRIBLE CUSTOMER SERVICE
I wish I could give zero stars.
Visiting College athlete in Fremont and need a place to workout for the few weeks To a month that I am here and wanted to try out some local gyms.
I gave club sport a call and asked about any trial membership deals, a nice young lady answered the phone and told me that I could sign up for a free three day pass online. So, I did and drove over to club sport where I asked about this 3 day trial membership where a manager looked at me and told me that they couldn’t do such an offer at the time. What ticked me off the most was that I could tell by the look on his face he knew full well that his employee (the young lady who happened to be standing right next to him) gave me false information and instead of taking responsibility and figuring out a way to help out the customer he said «uh yeah I’m sorry about that but uh I can ‘let’ you in anyway for the $ 20 guest fee».
Don’t let employees give false information, and when they do take responsibility!!! Is that too much to ask!!!
HORRIBLE CUSTOMER SERVICE

1) With one of the washers being down, there’s a new policy limiting towel usage to one large towel and one small towel per visit. Further, as of yesterday, it seems the towels are only handed out by the front desk, in order to enforce this new policy. The new policy is quite unreasonable. Are we expected to use the same towel to dry ourselves as we use to sit on in the sauna, or do you expect us to bring our own towels if we need more? Why hasn’t any information been provided describing the plan and schedule for fixing the washer? Can’t the club come up with a temporary solution (buy more towels, rent some washers until the washer is fixed, hand wash the towels, etc.)? We are being asked to reduce our towel usage, but the club has not offered us any reduction in membership fees.
2) It has taken months for the AC units to get replaced. I do understand these will be replaced on Sunday, but the time it has taken to resolve this maintenance issue is unreasonable. It was almost unbearable to work-​out in the Edge area on a few occasions when we had peak temperatures outside, and the AC unit was down.
3) It seems like there’s always something broken. It’s either lockers, steam rooms, men’s urinals, the AC unit, etc. Is this just a sign that the club is showing its age, or is there a general problem with maintenance at the club?. On two occasions, I’ve reported shower stall 12 in the men’s locker room as being clogged. Each time, I was told management/​maintenance is aware of the issue, however, as of yesterday, the shower drain is still clogged! I do understand that things break, but the time for repairs to be completed is not reasonable, and there is a general lack of communication to members with schedule/​plans for the repairs
4) As Transformations participants, we are at the club almost every evening during prime time. Me and my mom always have to struggle to find an available locker. This is due to the club’s decision to block a section of the lockers with a temporary AC unit, as well as converting another bay of lockers to executive lockers. Again, a reduction in amenities, but no reduction in member fees. Further, after getting frustrated, I finally decided to give in, and accept the club’s plan to get more revenue by converting more lockers to exec lockers. That is, I finally decided to just get an executive locker, but was told that there aren’t any available at this time. Lockers should be the least of a member’s worries at a premium club. We are here to work-​out and de-​stress, not get frustrated by not being able to even get a locker!
5) The Jacuzzi is another amenity provided by the club, yet we cannot use it, since the foam is always discolored (yellow or black). Again, this is another sign of lack of general maintenance and uncleanliness in the club.
6) Another frustration is reduction in club hours due to events. For example, early closure of the club for Grad events or staff events. Again, this is a reduction in service to members, without a reduction in fees.

Expensivo, but you can practically live here. Had a long day and need a breather? You can lounge in the café or on the many sofas and watch TV or relax for a little bit. While it sounds incredibly unnecessary, it’s nice to have every once in a while.
This gym is clean and spacious. I never appreciated the personal space ClubSport afforded to me until I joined another local gym at one point. At ClubSport, the machines and weights are spaced far enough apart so that you have your own little personal training bubble. You can concentrate on your own workout, and you don’t really have to worry about bumping into others too often.

Management doesn’t give a damn!
You can complain till the cows come home but no one does anything! If you join for the exercise, it’s OK, the machines do not break down too often! But if you join because of the spa services hoping to enjoy the steam room, sauna and jacuzzi, think twice, because they keep breaking down and repairs are slow because they don’t call in the pros instead use in-​house maintenance guys who had to order the parts which usually takes a week! The steam room broke down 2 weeks ago and it took them 5 days to fix it, and then within a week it broke down again! No one really knows what’s going on!

Poor customer service
The clueless guy at the café Closed the café register at 8:50 pm. Saying «sorry I accidentally closed the register. Can’t give you your shake». That is just so lame. I said «take cash from me. Ring the product after you have reopened the register». He says «I can’t do that».
Really! For your lameness, I don’t get my shake.
Management, give better customer service training to your employees. Customers are KINGS!

PROS:
fully equipped weight room
TRX station
complete ketlebell selection
Olympic lifting platforms and multiple squat racks
lots of open space to do functional stuff
CONS:
little kids running around playing tag in the weightroom is unsafe. If I drop a dumbbell on your ass its your fault.
little kids running around the locker room while I’m naked. Kid gonna have PTSD if they see me naked
emblem got stolen off my car in the parking lot
parking lot gets full and no parking in the evenings
toilets are always filthy even though there is a full time locker staff. I go next door to they Hyatt to take a shit.
All in all its a good place to train seriously. Fully equipped. Best to go during school hours otherwise kids all over the damn place.

Don’t get the prepared food at the café.
Found a larvae in my tuna salad, told the clerk who informed the manager who deliberated then told us to «you can get something on the house» without an apology or any sign of remorse. The apology didn’t come until we asked for our money back and the clerk mumbled it as he handed it to us.

Very poor maintainence!
The jacuzzi was broken for nearly a month, and they keep saying it will be fixed the next day;
this happens even after many people complaining.
They charge nearly 3000 dollars a year for family and this kind of record sucks!

THE PLACE: Wow this place is huge. It’s setup like a resort spa where the women’s locker rooms provide towels, lockers, hair dryers, lotion, and a few other necessities. Just bring your gym clothes. Skin services and massage services available. Coffee and snack bar. Group classes galore. Swimming pools. Hot tub. Hot yoga classes. Exercise machine heaven. Childcare services too. Tennis courts. Water stations with citrus fruit floating in the water containers. Supposed to be a place with many executives so you can make business networking connections. I did see families and especially kids in the swimming area plus they have a swim team for children and teens.
PRICE: It is a pricey membership ranging from $ 129 to $ 200 something depending if you want basic one location access or both San Jose and Fremont locations plus tennis courts and discounts on services. San Jose location is in South San Jose. Pay is month to month with an initiation fee of $ 125 which is usually a higher advertised fee. You can stop the membership like if you go on vacation with a $ 35 a month pause fee. If money wasn’t an issue I could see myself wanting to join.

ClubSport was the place to be ten years ago, but other gyms in the area have since renovated. This is still a good place for sporting activities, but I don’t know if the premium in pricing is justified.
The swimming pool here is outdoors. Even though the water may be better in quality (slightly salty and less chlorine), I prefer indoor pools so I can swim year-​round, and not catch a cold after emerging from the pool. Other gyms in the area now have indoor pools.

It’s definitely pricey but it seems to be more for families, people into swimming, people into tennis, or persons who want a more upscale feel and lower traffic.
For families, under the Family membership, they have kid center which is included in the fee.
I’ve tried out the Super Sport 24 Hour fitness when deciding and leaned this way (assuming regular membership fees – if you use Costco, not comparable!) because you need to pay about $ 35/​kid for the kids club there. Here, it is 3 hours inclusive under the Family plan.
Also, a big plus is the showers, if you care to take one – which you’ll need if you use the pool. There is a huge locker room and many many many shower stalls. At 24 Hrs, there’s only 4. Most importantly, the water is always hot, no matter how many people are using it. During my trial 24 Hr membership, I used the shower at like 9:30pm (less people) and the water was just lukewarm…
Overall, definitely pricier but if you like some comforts, less crowded, and the features I noted as positives, then worth it. Especially if you have a family.

A RACIST PLANET FITNESS! Seriously, if you’re a REAL lifter stay far away from this place (especially if you’re colored). Planet Fitness charges $ 10 a month, why on earth would I pay $ 130 a month to be told I can’t «slam» weights and can only use a piece of equipment for 15 minutes??? This place is total BS, its a club for wealthy white people to talk about their finances while they sit on a bench.
THIS GYM IS NOT FOR PEOPLE WHO ACTUALLY TRAIN!
Ladies, if you want to pay $ 130 a month and have creepy old dudes stare at you while you squat, you’ll love this place:))

Had the opportunity to try this place once, haven’t been able to activate my guest pass at this location due to a disconnected number. This review also won’t take into account the value of the membership nor the quality of the facilities in the bathrooms, locker rooms and activity rooms. I just went straight to the weightlifting equipment room and it’s absolutely fantastic.
There is a room designated for sports training, like 100 meter (?) Space, and the walls are adorned with barbell racks and rubber plates for Olympic weightlifting. The other side of this wall is dedicated to general weights, a couple machines several bench presses and two power cages. The cages are probably the best I’ve used, one of them with a platform and more rubber plates. Along the walls are also some lifting belts to use if you don’t have any. They’re decent single pronged leather belts as well. The dumbbell selection is pretty decent, and as far as I saw, they started around 40# and went up to 120#(?).
Despite the fantastic quality, I’d imagine this would be extremely limited during peak hours as I opted out of lunch just to look at this facility.
Olympic, powerlifters… and…crossfitters would like this facility although it seems like the price leaves a lot to be desired.

ClubSport to me is so good that I get super excited when I get to visit Fremont.
I’ve had the privilege of being a guest of Grace C. at this ClubSport and every time I go I feel like its Christmas morning.
This most recent trip was like when the kid in the video opens his gifts and screams «NINTENDO 64!» except I was screaming «OMG EDGE PERFORMANCE TRAINING!» (please see pics)
They renovated a space of the upstairs area to fit this wide open magnificent sports training area. Some Unilocalers had the opportunity to work out at Velocity Sports Performance so imagine that but newer and bigger. You’ll find a stretch of astro turf for agility workouts. Each wall has large HD screens next to huge timers so you can really be right on the dot with your workout intervals. There’s state of the art equipment all around. My favorite were the «Throwdown» brand plyometrics boxes.
But as you’ll discover, they’ve included two new squat racks with great plastic plates. The ropes are all new and numerous. The pull-​up bar set up is tremendous with bars that simulate a salmon ladder workout. Just me talking about it doesn’t do it justice but you’ll find nearly everything you need to help train your body to reach new levels of functionality and sports performance.
Of course, the actual weight area is still great. Few gyms have what they offer including a trap bar at the olympic platform for deadlifts or the donkey calf machine.
I could easily spend my whole day here. It may not be the level of luxury you may find from Equinox but ClubSport is much larger, more family friendly, and I give it the «edge» (pun totally intended) because of the new performance training area.
Someday I will be a member of this club.
Tip: they sometimes run specials. In this case, the last Friday of August, they gave members a free gift for bringing a guest!