Rose Fence Inc

I Ms. Wilson had Rose Fence for over 15 years the still stand by there
Contract and when I had a problem. They came an fix my fence with no problems. I didn’t even know they where out here until they rang my bell and said they do I like the work they are done. They told me they where back up but I thought it would have been months but they came in weeks to my surprise. And their quality is great no fence falling apart or turning color and breaking apart. I will tell everyone and anyone that rose fence is GREAT and everyone should use them like I said over 15 years and still going strong thanks rose fence from Freeport.

We had a great experience w Rose Fence. Friendly and responsive staff and very professional install job.

We shopped a few different companies in our area and found the prices were best with Rose Fence. The salesman was nice and he explained that we didn’t need to do the whole job at one time. They did the front fence and gate and we were so pleased with their work that we quickly chose to finish the job. Everyone from the office staff to the installers were super nice and responsive to our requests. I highly recommend this company!

This place is an absolute rip off!!! Bought cedar fences 6 X 8 for $ 140 a piece. Was in Home Depot and saw the same exact fence for $ 65. SCUMBAGS! Save your self a trip and just go to lowes it Home Depot. Shame on me for not knowing

USE ANYONE BUT ROSE. i am just back in the house from replacing perhaps the 15^th 6“x6″ wooden post. Rose skimped, did not put tar on the posts and consequently, long after the ck cleared the posts rot one by one and sections of the fence fall over. There are fences in our town 50+ years old that look new. Ours is 10 and looks like garbage

Terrible company, I have no idea why they’re so popular. If you have an issue with their overpriced, shitty work, they will not come and fix it for you! What kind of company won’t fix their own damn work?
Not to mention nearby their location, their trucks speed up and down the residential areas like complete assholes.
What kind of business are you running here in my town?

Rose came by and fixed the issue, 2 years after the fact. Thanks for tending to a dissatisfied customer.

So Ihad a very bad experience over the phone. My husband and I are getting an estimate for a fence. Pat came to our house and was quick, polite, to the point and and knew exactly what we were looking for as soon as I described it. He gave me an estimate and said he could try to work with us if we had other offers– we did but I didn’t know what they were– my husband had gotten that one. I called Pat back a few days but didn’t hear back.
The difference in estimate was $ 200… so I called the main office to see if I can finalize this. I was transferred to I believe his name was Jim (could be wrong). I explain the other quote, and he tells me he has the estimate in front of him and it’s the same …(no room for negotiation apparently).The phone gets cut off, and I call back thinking… hmm…that’s strange… first they are able to work with us, then its’ NO its hard estimate! So I get back on the phone, the receptionist screams «It’s that woman!» and hands over the phone back to the man I just spoke with. He reiterates that is the quote, when I said look I thought there was some room for negotiation, he said Well I am the one who makes the call and that’s the price!.. rudely…
It’s funny but $ 200 at the point where I am in the thousands on a fence shouldn’t matter to a big fence company like Rose. So entertain me, drop it $ 50 if you didn’t feel like negotiating today. It wasn’t the amount, it was the way in which it was delivered. It’s customer service. You got a business to run, I have a budget like anyone else to meet, but we can all meet someplace. I can’t review their fence or give you insight how installation goes, it probably doesn’t go bad otherwise I expect they’d be out of business. But the level of customer service should be good. From the moment you first meet a client to finalizing the job. It’s how you maintain business and get recommendations via word of mouth, or Unilocal in this case :)
I called Pat back who had been very polite, timely and professional all this time and left him a VM to explain the above and he called me back to apologize and explain the price he quoted me had been on the low end. Ok that was understandable, that is something the guy on the phone could have also said, politely. I told him I would give it a thought, but my husband and I decided to work with another vendor because at the end of the day I want to work with a vendor that cares about its customer service and how they treat their clients.

Do not use rose fence, their salesmen are clueless, their installs are horrible, and they use cheap, inferior vinyl, and hardware. Get ready to get an attitude from their service department. The service manager Tom in Huntington is a complete moron, gives you an attitude, then starts cursing you out. He is very unprofessional, lazy, as so is the rest of the company. The service guys even complained about how he treats them.

Just finished having my backyard completely fenced in with two gates in white 6′ high PVC.
Salesman was very professional and friendly and provided excellent pricing in comparison to other LI fence companies, great installation team (Junior was the lead installer) and it looks beautiful!
So glad I chose Rose for my fence after exhaustive research!