Meadowbrook Collision

From the ease of getting a car rental with Enterprise to the texts informing me of my cars repair progress Meadowbrook turned a typically frustrating process into a streamlined smooth transaction. My car was delivered on time as promised and it looked great!!!

All of the cars I have owned seemed to be a magnet for hit and run drivers — especially in Queens where my vehicle tends to be parked on the street.
I’ve been to Meadowbrook Collision twice in the span of 3 years — both times bringing a practically brand new car to have its rear bumper replaced due to some inconsiderate a-​hole ramming into it and speeding off into the night.
My husband trusts these guys, and they’ve always done amazingly efficient and fantastic work! This time it was for my brand new C300 that had less than 1K in miles, so new that they had to wait for parts from Germany to be shipped over. They kept us informed as to the timeline, and when it was finally ready I drove my rental vehicle over to pick it up! They actually take care of the return of the rental car for you so it’s so seamless. I’m such a big fan!
My car looks like the day I drove it off the lot — it looks like it hadn’t been in an accident and it was washed and vacuumed, AMAZING service.
I hope I’m not back here any time soon, but love that there’s an auto body shop that I can count on if another jack-​ss rams into my car again!

Unethical Shop– Terrible Customer Service
This place was horrible. Don’t ever go there. Go anywhere else.
They quoted me 2 days to repair my car and took 4 days to get the job done. I had to wait an hour in their awful waiting room to pick up the car before closing or end up waiting yet another day. The Geico rental car branch that Meadowbrook collision houses and partners with, took my rental car off site with all of my personal belongings still in it while I was waiting for the repair. They broke the driver’s side mirror, and refuse to take responsibility for the repair stating that it wasn’t operating correctly when I brought it in (which it was.) I will NEVER do business with this unprofessional and unethical shop again and I will wave everyone I know off it as well.

Daughter banged up her car… Freeport Collision, under the recomendation of Geico, fixed it up beyond belief. Car looked perfect, they even detailed it to clean up the whole car. Top notch communication, super-​nice staff. I hope to never have to see them again, but if me or my family ever has an accident… we are going straight back to Freeport collision. (We used the one at 415 Babylon Tpk.) P. S. Bill, in the shop was just super nice… Terrance wrote up the estimate and was super-​professioanl and nice as well.