All Whidbey Topsoil & Construction

We have been in the landscape maintenance business here on Whidbey for 28 years. We used to go off island for bark/​mulch. We tried the other bark store up the highway for a season or two and switched to All Whidbey Topsoil a few years ago. We couldn’t be happier with their customer service. The first thing Eldon said was that he would make whatever we needed. What a refreshing business attitude!
Crystal and Eldon make our business run so much easier. They go out of their way to provide great material at a good and fair price. They are constantly improving their business, providing new products and making the yard easier to navigate.
Thanks for running a professional and first rate operation. You are a great addition to our island community.

Here’s my experience. Make of it what you will. Over the years that I’ve lived on Whidbey I have usually ordered materials through Andrews Landshapers. I’ve built a large house on 20 acres and order 5 to 10 loads of something each year. Some time ago I’d had a delivery of what I don’t remember but it was a short load and I resolved to order only through Landshapers. (My neighbors said, «We told you.»). In April of 2012 I mistakenly selected Whidbey Topsoil again! I ordered 20 yards of «Whidbey’s Own Wood Mulch» — not bark. (Unit of measure (U/​M) was a «YD/​Scoop». Meaning that a scoop equals a yard?) It wasn’t until I completed the call that I realized I had selected Whidbey Topsoil instead of Landshapers. I thought what the heck, maybe things have changed. I have a 580K with a .875 cu yd bucket so I would expect to get about 23 buckets from the order. I got 12. So even if I allow for an additional 3 buckets, I would still have been shorted at least ¼ of the order. I called to complain and was told it was 20 yards but when I got home more had been delivered — they said another 6 yards, again it didn’t look like it. I called to ask about the delivery and Crystal said her husband wanted me «to be happy.» I appreciated that and it showed good business acumen. So in May of this year when I needed bark I called Whidbey Topsoil. She took the order and was confirming some information with her boss when she was told they «won’t deliver to me anymore.» Odd. To go from wanting to make sure I’m happy to get bent. I ordered 18 yards from Landshapers. I just finished spreading the pile and got 21 buckets = 18 yds… just what I ordered. I’m happy.

They had what I needed and promptly called me back to say the material was on its way
Thanks Crystal and the Team at Whidbey’s topsoil

I spent ten minutes on the phone setting up what I THOUGHT would be a driveway repair/​resurface. Someone called later that morning asking «what I wanted,» then hung up on me when I expressed frustration with having to start all over again, saying «Try Andy’s Landshapers.»
When I called back, I was told that my job was «too small» for them to bother with (a 25-​foot-​by-​10-​foot drive and 50 foot diameter turnaround). I wonder what kind of huge jobs they are finding on our little island? Anyway, I advise YOU to avoid such unprofessional and rude behavior – call anyone but these nasty people.