H&R Block

I have been to h&r block many times to do my taxes and i have always had a great experience and great customer service however a couple weeks ago i went to do file taxes from a previous year and i showed up to my appointment and there was a dog and 9 year old child and the manager of the taxes started doing my paper work from over the wall asking me questions i felt uncomfortable not seeing her face to face meanwhile her dog was sniffing my leg then she had her 9 year old daughter bring me my tax documents and the 9 year old was having me sign the papers i let the manager know i would come another time because i didnt feel like she was taking the time to talk to me or answer me and there was obviously some babysitting issues she then got in my face and scolded me i told them i was not goi g to do my taxes here and that i wish to speak to her boss she refused to give me her bosses contact information and threatend to call the police if i did not leave so i left i ended up getting a contact number i spoke with her boss he said he would speak to her and get back to me but never did i will probably never go back to h&r block or any tax place that has there children handle my very important documents then to get scolded by the manager for voicing my concerns of the situation.

My Tax preparer recently retired, so I had to find a new place. I have a daughter in law who is good at finding the right people. So she recommended Emily, she was just perfect. She was friendly, and knows her business, she’s very quick and gave us great advice. My husband are very happy with Emily.