Waffle House

What a waste of time! Lazy staff that don’t seem to care!
Decided to stop here on the way through, and it started out fine. They looked pretty full, but we found a seat and a kind woman greeted us and talked to our children. After that, though…
We were never served, not once in over 15 minutes. Multiple staff walked by us, even looked directly at us while we looked around for someone. We were even seated right next to the back office they all had to go in and out of! Not a single person asked if we needed anything or if we’d been served. They even ignored us as we got up, obviously never having eaten, and left. Worse, the place was half empty by the time we left, despite seeing almost a dozen staff hanging around!
Do yourself a favor and take your business elsewhere. We went to a different Waffle House, were greeted, and a server acknowledged us and took out order… all in less than 5 minutes. Forget this place; I’ve received better service from a McDonald’s at 2 a.m.

I’ve never been to a waffle house so I didn’t really know what to expect but I wasn’t expecting too much that’s for sure. I don’t understand how places like this still thrive. First of all, the food is not as cheap as I expected when I looked at the menu and I concluded that it is way overpriced. So let me tell you more about my experience. We were a large group and we had just came from a fun night out so we were the talkative bunch but cooperative nevertheless.
Our waiter took our drink orders and our food orders and after we would order he would try to persuade us to get more. I don’t know if he’s making commission at waffle house but I found it rude and just not necessary. We waited for longer than 35 minutes for our food. Ihop or Bob Evans can beat that by a mile and the food quality is SO much better. When he brought our food out, he tried to give my friend a plate of sausage, held it in the air and went «did you even get sausage?» in a less than friendly tone and my friend replied «Well you took the orders didn’t you?» See, this is a classic example of when the customer IS right. We didn’t appreciate his negative tone and my friend had a point. Instantly after my friend said that the waiter argued «Well I’ve been taking a lot of orders.» Okay, well it’s your job. I don’t complain about my job to paying customers.
He gives the same friend burned bacon whilst we got okay bacon. If it was on purpose, who knows. We didn’t complain. I ordered hash browns and went to grab the tabasco like I always do but here’s when something weird happened. I literally put a few dashes on my hashbrowns, mixed it up and went to take a bite and I wanted to gag. I don’t know what was wrong with the hot sauce but something was very very wrong. It was overwhelming, it was off flavor and it destroyed my plate. I said to the guy «I don’t know how to say this but you need to throw this bottle away, something is wrong with it and I’ll need a new plate of hashbrowns.» I looked over and he told the «manager» what happened and she rolled her eyes at me. I’ve never been so offended. And they had the nerve to charge me for both plates of hashbrowns.
I take joy in classic American culture and I love breakfast places but they need to sharpen up on their customer service big time. Waffle House could be brought back to life if they put more work into it.

Went today, worse service by a waitress EVER!!! She took my coffee cup to refill and forgot to bring it back, sad thing, only 3 people in the place, lol only saving grace? The cook was amazing, made my order, served my order, and asked if everything was ok, they need more of him and less of her,

I try to eat in as many Waffle Houses as I can, because you never know what you will see. This one is good, it’s clean for a Waffle House and the staff is always friendly. The food is good for what it is, normally I am very picky and like really good food but sometimes I just need some fast food.

Folks were so nice! Except the one chic, Dee, who deliberately had my partner and I sit somewhere else to accommodate a bigger party… which was exactly the same size of my 2 person party. I found it extremely rude and unnecessary; no apology, even if it was a mix up. The food was just alright. But the rest of the staff were great.

Waffle House has been a recent discovery for me.
Being a child in a fresh off the boat kinda family means I missed out this little piece of Americana growing up. Basically on road trips as a kid, I would point to any Waffle House (WH), IHOP, Denny’s etc, and have the following conversation:
Me:
Do you wanna eat a waffle?
It doesn’t have to be a waffle.
Parents:
Baroo ghom sho, sahar. (Translation:Go away, sahar)
Me:
Okay, bye…
Usually after, they’d just throw a thermos of hot black tea at me and some kabob wrapped up in saran wrap which is pretty much the persian equivalent of jerky or something, since the exciting part of road trips as a kid was driving long distances and eating the exact same food you ate at home. So I would quietly sit in the backseat dreaming of the day I could eat waffles. Growing up, I would hear lots of questionable things about Waffle House (eg. it’s unsanitary, or like fight club etc). Even on trips down south I could not convince a single one of my friends to stop here. I am pretty much convinced nearly everyone I knew hated the WH.
Then finally, on a day driving through Urbana, my chance to eat at Waffle House cometh! Despite all the naysayers I freaking luv Waffle House, not just for waffles but for any quick, cheap and greasy meal. I might especially like this location, cause even when it is packed, the staff is super efficient and friendly. I love they way they all chime in and say «Good Morning» to everyone walking in.
A couple things to note before you sit down to eat, the menus on the table in the mornings are a breakfast menu which is limited, you can always ask and order off the full menu. Also during the weekdays this is a find a seat wherever kind of arrangement cause there are very few customers, but be prepared to put your name on a list and wait for awhile on any given weekend morning/​afternoon.
Speaking of eating, I have been here a few times and for your Unilocaling pleasure I have compiled a list of items I like here that have not caused any stomach discomfort to date:
Hash browns-​THEY HAVE AN ENTIRE SECTION OF THE MENU DEVOTED TO HASHBROWNS. You can get them extra crispy and smothered in cheese oir with onions, peppers and chili. I prefer them regular or just crispy.
The Bacon Egg &Cheese sandwich-It’s cheap, tasty ($ 7.95) and hits the spot and comes with a generous side of hash browns
Chocolate Chip Waffles-​There is no need for syrup, and it is the size of a plate so basically it’s hard for just one person to eat it. Also the batter has some sweetness to it already, so the chocolate chips is all you need.
Texas Bacon Angus Patty Melt with Hashbrowns-​I just discovered patty melt is really just a burger on regular bread. In this case, Texas Toast. The burger is moist, possibly artery clogging greasy and it is the best hangover cure known to man.
The cheese grits are a-​ok, not my favorite grits.
Since you’re open minded enough to ready my review of Waffle House, as a bonus, I’ve thrown in a couple of hidden Waffle House Secrets for you:
1-​Waffle House began providing candlelit dinners on Valentine’s Day, which is such a depressing thought that I can’t even make a joke about it. Actually, yes I can. I totally looked up the instagram hashtag they gave out just to see who would go spend Valentine’s Day at the Waffle House. Apparently, a lot of hipsters people trying to be ironic go to Waffle House on V day, the diarrhea comments on nearly every picture is worth the hashtag hunt.
2-​Waffle House is ALWAYS open so FEMA actually uses something called the Waffle House Index to determine the severity of hurricane damage, as an aside surfers use this index to determine if it is worth driving to hurricane stricken seaside town. The index goes as such:
Green: the restaurant is serving a full menu, indicating the restaurant has power and damage is limited.
Yellow: the restaurant is serving a limited menu, indicating there may be no power or only power from a generator or food supplies may be low.
Red: the restaurant is closed, indicating severe damage. Basically, that sh*t is serious
3-​In case you’re wondering why your eggs for some reason came with a packet of mayo and some pickles for no reason, well the grill cooks use the placement of those condiments as markers for what goes on the plate. Here’s the cheat sheet:
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That’s all the Waffle House knowledge I got for you. I am looking forward to coming back and try a Pecan Waffle or maybe stop by like 3 am after a long night when there’s still time to make one more bad decision.

The food was very good, inexpensive, and arrived quickly; just what you want when traveling. We had cheesy eggs, bacon, hash browns with onions, raisin toast, a waffle and coffee. Total bill was $ 11.07 for 2 people! Everyone that worked there was super friendly and welcoming. Our waitress Shelby was a very sweet girl.

Disgusting.
I mean… if there’s hair floating around on a dish usually that’s something that everyone reacts horribly to. The waitress, though nice, seemed to just ignore it was there. Maybe this is normal for Wafflehouse but I sure hope not. Aside from that this place was ok. The food is mediocre but it is also uniquely gross… not all that bad.
Waffle House as a chain is interesting. It trends on Twitter Friday/​Saturday nights so you know people need to be wasted to enjoy this. No Waffle Houses where I am from (California) but it’s a good chain. Waffles are pretty tasty.
I just don’t really know about this location.

Visited our baby niece in Urbana. We’ve heard nothing short of great reviews from this place so it was definitely on our list to try it out.
We ordered a bit of everything. Waffles (super yummy with strawberry jam!), bacon, hash browns smothered, covered & peppered and cheese grits (topped with tabasco!). We went back for a second time before going back home just to taste their goodness one more time.
Can’t wait to go back!

Visited family in Urbana. My main goal was to grab some food from Waffle House. We ended up ordering separate things to get a little bit of everything. Of course, we ordered some waffles. Then some cheese grits. Then some hashbrowns that were smothered, covered and peppered. Also had some protein with some bacon.
We left very fulfilled. Service was great too.

Food was good but the service was pretty weak. It took a very long time to get my simple egg and hasbrown meal here. I’m not sure that I would stop back into this location, I’m not sure if the line cook was the hold up or just bad organization or team work. It looked as if everyone was completely overwhelmed. They operated in a very Un-​Waffle House fashion and quite frankly I was surprised and slightly irritated.

Every time I make a trip to Western Maryland it’s an absolute must that I stop at this particular Waffle House location. Since this and the Fredericksburg location are the only ones that are close to me, I have to get my waffle fix when I can. I went to the outlets in Hagerstown for Black Friday, so on our way back in the wee hours of the morning, we stopped by for a quick waffle, or two. It’s off the beaten path, so I’ve never encountered a long wait or crowded area. For 4 o’clock in the morning, the staff is always very pleasant, friendly and clearly professionals. Professionals you ask? Well, anyone that can call off your order in «diner slang» has clearly been doing this for years, therefore, they’re PROFESSIONALS!!!
If you’ve never been to a Waffle House, you don’t know what you’re missing!!! All locations that I’ve eaten in have delicious food, but I’ve noticed the further south you go, the better the food seems to get. They have a plentiful food selection, but I normally come for the WAFFLES! Hence, the name of the restaurant, the WAFFLE HOUSE! It has a jukebox, table seating and stool seating. It’s not a 5 star restaurant, but the food is.

It is a wafflehouse. This one was fairly new close to Frederick in Urbana. The 3 of us pigged out, had excellent service and unlimited supply of coffee and OJ all for an insanely cheap price. IHop will never see my business again. The food is made the way you want it.

As usual, great diner-​type food. Fell in love with these restaurants when I was in the military and every time my travels lets me I stop on for my favorite. Well-​done hash browns and a waffle (well done of course. My only suggestion is if u want your waffle well done tell them «crispy». Still the best waffle! :)

Been to just about every waffle house up and down 95 and 270. Staff is always nice, especially Linda.

Seeing as how there are no Waffle House locations in New York (that I’m aware of) any Waffle House I encounter wins by default.
Before this visit, I hadn’t been to a Waffle House at all in nearly 20 years. You’re hard pressed to beat one of these locations when you’re looking for a breakfast spot. When I find myself venturing south of Delaware, I’ll make more of a point to stop at a Waffle House when I see one.
Yet another national chain that’s non-​existent at «The Crossroads of the World» a/​k/​a New York City.

Had breakfast food here and it did not disappoint. Great place for an inexpensive late night meal/​snack. I wonder if their lunch menu is any good. I also think that the place is clean and looks good. Staff is nice too. I would come back. :-)

Yes, this place needs a thorough steam cleaning. It’s pretty disgusting. Don’t waste your time or risk your health.

Heather and Tanya did a great job. We had pancakes, eggs, and hash browns. Just what we needed.

I’ve eaten at many a Waffle House. This was the worst.
Did we have to eat watching the crew slop out the kitchen using mass quantities of bleached water that quickly turned yellow with the dissolved grease and filth accumulated on the floor? Just foul.
Our server was overwhelmed by the 3 tables he had. My order was screwed up three times.