Rosemont Motors Inc.

I thought 700 – 800 dollars to change a water pump on a BMW was a little high.

The staff at Rosemont Motors were wonderful to myself, my new fiancé, and my 2008 Saab 9 – 3. I had a very serious manufacture error on my car causing us to have to replace the engine at only 83,000 miles and the staff at Rosemont did a great job at explaining the issue we had already suspected. They gave us many options to choose from on how to best correct the problem with the least amount of cost, and were very open and honest throughout the whole repair process. The rates were very fair and communication was great. I cannot imagine taking my Saab anywhere else for repairs after such a great experience with them. I would recommend Rosemont Motors to anyone in need of a car repair specialist. Thank you to everyone at Rosemont Motors for taking such good care of my car and being so polite even with all of my questions! It runs like a dream now :)

It’s hard to find a shop that you trust won’t rip you off and does the job right, so I’m glad I found Rosemont Motors for my 12 year old BMW.
One example is when I had a light on my dashboard, and they quoted me an hour to take a look at it. When I came to pick up the car, they said it only took a half an hour so they reduced the price that they quoted me accordingly. They also recommended not replacing the sensor that was causing the light to show up, since it turned off while they had the car, which I appreciated not jumping right to replacing since it would cost more. They assured me that the system that the sensor monitors was working so I knew it would be safe to wait and see if it would come back on.
Another time I had to get the car towed to them, they gave me a ride home so I wasn’t stranded at the shop.
Another time I had the car in for an oil change, and like any shop, they gave me some recommendations on things that could use repair for the car. However, unlike other places, they pointed out that their prices for tires they quoted may not be the best and recommended shopping around. Similarly last time I had the car in, the technician gave a referral for another place that offers a better price for alignments.
Lastly, being female, I don’t feel like my husband should be the one interfacing with them, unlike other shops who don’t seem to realize that a female can understand cars (especially an engineer). Rosemont Motors does a great job giving it to you straight, with what they found, what they recommend and what would only be nice to have.