Parkway Neuroscience and Spine Institute

I was referred by several friends to Parkway in January 2015 for severe back pain I had been dealing with for years. I love Dr. Davis and Dr. Caruso. They were both excellent doctors and took the time to explain options to me and helped me get out of severe pain. Getting an appointment is like pulling teeth, but I have always been willing to deal with that because the doctors and their assistants are so great. The office staff however is a completely different story. Myself along with my disability company have been trying to get my records sent for over 6 weeks and they have yet to do so. This is not the first time I struggled to get paperwork from them, as I had a similar problem twice with other paperwork. I get transferred to several people and none of them return phone calls. It is really a shame that the office staff does not match the quality of doctors and assistants because I don’t think I will be returning in the future if needed.