Mr Tire Auto Service Centers

I was in this area once for new tires. I was in the area again recently. Decided to take my car in for an oil change and fluid check. Nothing major. About an hour after dropping it, the phone call from Mr. Tire came. My brakes needed to be replaced. The rotors too. Oh, and I needed a radiator flush and I needed this and I needed that. I needed $ 1400 worth of stuff apparently. I took my car elsewhere. All the work was done in a day. The cost? $ 328. Avoid Mr. Tire at all costs. Plus, if you book online they will call you and change it or make you so confused you’re not sure what time to be there. Never again. I have lived and learned.

We had a flat tire on the 270N about 5 miles outside of Frederick. It was a swelteringly hot Sunday and we had 2 small children with us, not ideal! Skip at Mr. Tire was a lifesaver! He had the tire we needed and said it would probably be at least 2 hours, but they would try to get to it asap! He was very helpful and sympathetic to our situation. We were stranded and waiting at the Roy Rogers next door with the kids who were getting impatient. You can imagine how happy we were when we looked over 20 minutes later and saw the car was already up on the hoist! Within an hour we were on our way with a brand new tire, no charge to install! Our day was back on track, thanks to Skip and the team at Mr. Tire. Thank you!

These guys are very unethical. They play the customer service angle yet will attempt to rip you off. There are plenty of other legitimate tire firms in the area to patronize instead.

Not surprisingly I went for tires.
Pros: I had priced around and the price for the tires I wanted was reasonable. They had the tires in stock while others did not and had them mounted the same day.
Cons: While changing the tires, they called and told me my rear brakes were shot, were dangerous to drive on and and needed replaced immediately. The price also seemed high between $ 400 – 500 dollars, but to be fair I don’t know if this is an average price. When I said that I just wanted the tires and no brake work, they persisted on how how unsafe they were and needed replaced immediately. I did not authorize the brake work. I picked up the car, drove it straight to my mechanic He looked at it the next day and said the brakes had at least another 10,000 miles on it and he wouldn’t replace them if it was his car.

I took my car in to have the left rear tire patched as it kept losing air.
I was told I’d have to wait an hour and fifteen minutes. At the very end of that time period, a staff member came out and told me that they would not patch my tire because they’d found that it had two patches already on it (I had taken it elsewhere previously once, to be patched). They had, however, removed two nails they’d found, so the tire could no longer be driven on. He wanted me to buy new tires for them to put on on the spot.
What a waste of time, and what unethical behavior, to try to get me to pay for new tires by putting my existing tire in worse condition than when I brought it in and refusing to perform the work originally contracted for! They should have come out earlier and told me what was going on, and they should have left the nails in if they weren’t going to patch it.
After I made it clear I wasn’t going to be scammed into paying them for new tires, the guy grudgingly agreed to put my spare tire on so I could drive home.
To top it off, I found when I got back into my car that they had put the original tire into the back of my vehicle rather than replacing it on the outside of the rear door, where spare tires go on a CRV. The tire was dirty and transferred dirt to the clean items I had been moving in my car.

Don’t get your brakes worked on here, or you’re putting your family at risk. That’s no exaggeration. I’ve taken my car there 4 times, at first it was just for pads. After they were on, the brakes were grinding. I had the rotors smoothed, but that didn’t work so I went back again. The rear brakes weren’t pulling their weight, so the front brakes were doing all of the work, which was supposedly causing the problem. They «fixed» that. That didn’t work (it doesn’t appear that they actually did anything to the rear brakes), and now my car shakes violently when I have to apply the brakes even somewhat hard. And the nasty grinding sound is back. Been there 4 times, and every time they find other things to recommend I have done, but never fix the problem. In fact, it seems to have gotten worse. Now I have no choice but to go somewhere else, even though the brakes I bought there were supposedly «for life».
But to be fair, there are some positives. Oil changes are relatively cheap, and I’ve never had a problem with those. And the employees at the front desk have always been nice and courteous. But I have no clue what’s going on in the garage. I have to wonder if they even put my car on the lift. I’d recommend limiting your business with them to tires & oil changes.

I called around looking for a certain set of Goodyear tires because they have a great rebate right now. Everywhere I called including Mr. Tire were out of the tires. Mr. Tire had a deal for but 3 get 1 free on another set of Goodyear tires but they were out of that tire as well. I spoke with the Manager Nick when I called and told him thanks but I’ll check somewhere else. He said that he had a Yokohama tire that he could do for the buy 3 get 1 even though he didn’t have a deal for thoseand because what I was looking for was out of stock. He also informed me that the tire was actually better then the Goodyear. I let him know I would call him back and said thanks for the info. I have always been leery of the Yokohama’s even though I’ve had them in the past. But those were for a not so good car and just bought the cheapest tires I could. They were not bad but I always believe in «You get what you pay for» I did some research and found that the tires he recommended were actually rated better then the ones I wanted. When I went for my appointment that I decided to schedule he kept his end of the bargain. The cust service was great by him and the other gentleman that was at the counter. I need rear brake pads and rotors but can’t afford right now since I just paid a lot for tires. Nick again offered me a deal stating that I can go get an estimate by another shop and he said to bring it to him and he’ll guarantee he’ll beat it. I was nervous to go to this shop because of an issue we had at the Rt. 40 location but Nick definitely redeemed Mr. Tire so far! I trust him to work on my car. The only negative they have is that they will continue to offer you a product once you’ve said no a few times. I can’t blame them for that though. It’s their jobs. Also the blowout warranty for their tires is way overpriced in my book. Its $ 25 per tire and after spending $ 570 on tires I feel that’s to much to ask for. They offered to drop it down by half but I still declined. I have never had a blowout and hope my luck stays true. I apologize for this being long but I always feel its best to be honest. The four star rating instead of five is due to the negatives I said before and a little on pricing. I declined an alignment because it costs $ 178 and I can definitely get that elsewhere for a lot less.