MOM’s Organic Market

Welp, I’ve officially had my first terrible experience at a MOM’s store; super disappointing. I am giving 3 stars because the items at the store are unusual compared to other locations which makes this one unique in its own way. Firstly, it was 8:45 and an associate was telling customers in the aisles they closed in 15 minutes — they clearly wanted us out (very different from any others MOMs I’ve been to). Monika was checking me out and very skeptical of my authenticity that was a system error preventing me from receiving the appropriate discount. I showed her emails, offered to call another store to verify; it was almost as if she enjoyed arguing with me. Extremely unprofessional and I will be following up with the store’s general manager. There’s no reason to intentionally cause a conflict for an internal error that I’m not responsible for. Wegmans would never give me such grief; definitely not the right way to keep customers or associates.

This store seems to have a «when the cat’s away, the mice will play» thing happening. It seems that when I’m there on weekends the staff are friendlier and more helpful than on weekdays. I was there on a Wednesday late morning recently and I stood looking at mouthwash for about five minutes while three female employees stood right behind me, socializing and gossiping. I didn’t really need any help-​I can read the labels-​but usually someone offers to help if you’re standing there looking at a product that long. Then I got in line at the only register open and waited while the employee chatted with a customer going through the checkout, who was apparentlyalso a friend. No one opened up another register while I stood there waiting as they usually do instantly on weekends. Eventually the employee chatting with her friend said somewhat impatiently «she can take you on number two.» Well, there was no one staffing the number two checkout lane but I went over there and after a moment someone showed up. I’m thinking there must be a different supervisor or perhaps no supervisor present on weekdays.

MOM’s is a solid, if small, organic grocery store. There’s always samples of different things up front, and always complimentary tea/​coffee/​lemonade. The produce is gorgeous, if limited, and the dairy section is surprisingly large. There’s loads of organic products, and the gluten-​free section is good. I tend towards Common Market more, simply because they have more produce and a bigger bulk section. But MOM’s is a solid little organic grocery place. And they will carry your bags to your car for you, which is awesome.

I have shopped here multiple times and always found the people to be helpful and friendly. After shopping for organic food over the last few years that I’ve been into organic food, I have seen mom’s organic prices to be competitive and they have some things not found anywhere else. This is my favorite place to shop, mom’s organic.

Rockville MOM’s is the best in the MD/​VA area but I’m just happy there’s one in Frederick!
They don’t have a hot bar here but you’ll find:
— Fresh & organic produce
— Some meats
— Free coffee/​tea samples
— Bulk items (dried beans, granola, etc.)
— Prepared & packaged vegetarian & vegan foods
— Dairy & eggs
— Snacks
— Supplements
Excellent & friendly customer service. MOM’s is a family-​owned & operated company and I will always support them. Not only do they offer quality items, but they do a lot to give back to the environment and reduce their footprint. You’re not gonna get that at Costco, Giant, Safeway, etc.

This organic market is a bit small but has a nice variety of delicious, fresh organic produce, snacks, and desserts. Although the selection is limited, I still managed to find items that I wanted. The staff was friendly; the market was clean; and at a convenient location.
I just wish prices at organic markets (in general) were lower. $ 3.99 for a cookie? It was a large, delicious, organic pumpkin cookie but I don’t know if it was «$ 3.99» delicious, you know? LOL!

This location has made a great use of its small space, stocking some rare and hard to find items. I wish I could shop there for all my grocery needs, but there are some essentials missing. The staff is also hit or miss. Some are warmer/​friendlier than others, and there are some that carry the old record store chip on their shoulder. I’ve never left there feeling ‘wowed’ in any sense, but I’ve also never left feeling disappointed, thus the middle of the road rating of 3 stars.
Yesterday, I over heard someone saying MOM’s had installed EV charging stations. I called while running errands and was ecstatic to here it was true. We rushed over, as we were running low. The stations are on the side of their store but are not in EV only spaces. So when I arrived, naturally, there were petrol cars parked in both spots. Completely useless. Why bother installing them without designating the spaces to be used properly… by EV’s. This is unfortunate. Despite MOM’s short comings in their grocery selection, my wife and I talked about making their store our regular since we could charge while we shop. Not because we always run out, but because we want to support the EV community. However, we’re back to square one, without any incentive to visit MOM’s. Seems like such a waste.

I was really underwhelmed by MOM’s. I came in with the intention of stocking up for the week but left with a handful of items. The store is small and doesn’t have a big selection.
The biggest letdown for me was they don’t have a fresh meat and seafood counter. They only had a few prepackaged steaks in one cut and exactly one package of pork. Other items that I might have bought were a lot more expensive than at Whole Foods.
The ready to eat foods were dismal. There were plenty of sandwiches and some Asian offerings but they were all vegan, which I am not. So popping in here for lunch before a movie isn’t an option for me.
As others have noted, the staff is very friendly. It’s also nice that they have free water and coffee up front. I just wish MOM’s was more of a grocery store and not a specialty shop.

As other reviewers have noted, MOM’s has a limited selection, especially in the meat and produce sections, and baked goods. However, I love that I can stock my pantry here without coming home with a bunch of junk. It’s a safe place to shop for basic food items and snacks, and the produce and meat that they DO have is quality.
MOM’s is also in a convenient location for me, so between the location and the accessible selection, I can stop here without feeling completely overwhelmed by the Supermarket Experience. You quickly come to recognize the staff members, and there is complimentary coffee and tea at the front of the store for you. Sometimes they even have hot chocolate. The nice warm beverage helps make this even more of a low-​stress grocery experience. And staff members will help you carry bags to your car if you need assistance.
The overall feel is similar to a grocery chain version of a food co-​op. Not bad, in my book!

MOM’s is the holy grail of all grocery stores. It’s a small and tidy store with a lot to offer without being overwhelming. I love that they collaborate with local farmers and small businesses — by doing so, won them points in my book.
Costs are high, but it is well worth it in terms of a long-​term investment in health.
They consistently give top-​notch customer service. And they’re deaf-​friendly too! A couple of their employees know ASL which I’m appreciative of.

I really wanted to like MOM… But the truth of the matter was that they just didn’t have what I was looking for (I think I was looking for air chilled free range chicken breasts.) The selection of products is quit limited when I went, maybe I came during an off season because the produce section didn’t look too great.
Maybe ill try again.

I love MOM I also love Common Market. Im not going to be a fan boy and say one is better than the other because both have great selections. Some have items that the other doesn’t.
MOM is cheaper on a lot of items than Common Market but it’s a chain & should be expected. And they do sell local produce. What is the other reviewer on about?
No waiting in lines. They always offer to carry your bags to your car. Free samples every time you shop… What’s not to love?

Not a fan of this place. There are too often times than not, that I leave empty handed because they do not have what I am looking for.
The size of the departments here seem much much smaller than the Common Market up the street, which in turn, translates to less selection.
Two sections in particular that stand out to be intensely lacking are the bulk foods and bread aisle. They both are such tiny areas of the store.
Save yourself the time and energy it takes to get to MOM, and go straight to the Common Market. Common market has better selection and a delicious prepared foods buffet.

Great! Loved this store!

There is really no way to say how great this place is. It’s one of the few places I give five stars to. Just incredible – the selection, the prices, the people that work here, and of course, the free samples. Say hi to my friends that work here. They do a great job.

I have to agree with Maria H here… I want to like this place more than I actually like it. I was all excited to check MOMs out because other reviewers compared it to Whole Foods.
Um, this is not like Whole Foods. It’s small. They have no fresh meat or deli counters. No bakery, and a very limited selection of fresh bread. It doesn’t look like anything is made on site. And frankly, their selection of even fruits and veggies is limited. I’d like to think it’s because they are carrying all local stuff, but that’s not even true.
When I think organic I think fresh, and with such a small section of fresh stuff, it really left me wanting more. Out of the five or six aisles in the store, only one was fresh produce, meat, cheese, and prepared items. Everything else was juice and snacks and frozen food and home and beauty items.
I think maybe I’m not their ideal customer because to be honest, I’m not that into organic food. I’ll eat it, I’ll eat non-​organic– as long as it’s good, and reasonably priced, it’s fine with me. I went to MOMs because I thought I’d get some interesting varieties and brands I couldn’t get elsewhere. I didn’t really get that.
They do carry frozen dog food which I thought was interesting. And the staff did seem very nice. But I can’t see myself shopping here very often when Wegman’s is in town, and they have tons of prepared foods and lots of variety.

I’m so happy to have found this store! I do all of my grocery shopping here every week. They have almost everything that I need to stock my refrigerator and pantry. The staff is absolutely amazing, so helpful, and knowledgable about all of their products. They will even order items for you that they do not carry in the store. I love all of their organic produce. It’s always beautiful and so delicious. Their quality standards are way above the rest. They take very good care of their customers by providing a table with complimentary coffee, hot tea, and fresh water. Every day, they have a few different samples for customers to taste products in the store. Besides that, be mindful of bringing your children into this store. Depending on who is on staff that day, it might not be so kid-​friendly! Their facial expressions and «huffing & puffing» will surely show it!

Love it. Everything about this place.
STAFF: At this location, along with every other location I have been to is so incredibly above and beyond helpful and super knowledgable. It is a refreshing change of pace from the usual retail nits to deal with.
PRODUCE: Everything is organic, and when applicable, local. Whole Foods is an OK alternative, but even there you have to sift through the «conventional» vs. «organic» produce. I mean «conventional» — shouldn’t that be organic? Seriously, farmers farmed conventionally for thousands of years without pesitcides, hormones, etc. But I digress…
back to produce.
Mom’s has 100% organic produce at really reasonable prices (NOT when compared to hormone/​pesticide/​herbicide ridden counterparts).
If there is something you have had before, and cannot find it in their store, they will absolutely special order it for you. Which I suppose you could do on Amazon — but when I compared prices they offered for a dietary supplement, they were actually CHEAPER than any online store I found. so… yea go figure on that one.
Mehmed out.

This location blows the over-​hyped new Rockville store away.
Aisles are wide, fully stocked, and organized well. Prices are quite low for organic food. Also surprised to see they carry Vegetable Garden Chinese («leftovers», as I call them)…if and when I move to Frederick I am all set.
Store is in a good location with lots of parking; not sure why its always empty when I go.

A very clean, well-​organized and well-​stocked store. I would definitely shop here if I lived in the area.