Store policy is «store credit only» within 10 days, but in addition, stamped on receipt is a note that says«If return is accepted, a 15% restocking fee may be applied.» I exchanged two items which I had folded and put back in bag as store had delivered them. The owner charged that fee which she said was to steam and rehang the items. It cost me $ 53. I could have had them dry cleaned for $ 10. I am sure she or her employee did this for no cost if they even did it. I find this to be quite questionable. I have heard from others since that the owner has a bad reputation with the local population which does not shop in her store. She must survive on unsuspecting vacationing visitors to the area.